Quingo Scooters
Quingo Scooters is a company based in Luton, England. They specialize in providing motor scooter repair shops and scooter rental services. Quingo Scooters also deals with cars, boats, and motorcycles.
Introduction to Quingo Scooters
Quingo Scooters is a British-based company that specializes in the production and sale of mobility scooters. The company was founded in 2005 and has since been dedicated to improving the lives of those with mobility issues. What sets Quingo Scooters apart from its competitors is its innovative 5-wheel design which provides increased stability, maneuverability, and comfort for the user.Services & Products
Quingo Scooters offers a range of mobility scooters for purchase and rental. Their products are designed to meet the needs of a wide range of customers, from those who require a lightweight and portable scooter to those who need a heavy-duty model for outdoor use. In addition to sales and rentals, Quingo Scooters also provides repair services for motor scooters.Location
Quingo Scooters is located in Luton, England. The area is primarily industrial, with a mix of factories and warehouses. However, there are also several retail stores and restaurants in the vicinity. Public transportation options in the area include the Luton Airport Parkway train station, the Luton station, and the Luton bus station, all within 3 miles of the company.Benefits
Customers should choose Quingo Scooters because of their commitment to providing innovative and high-quality mobility products. The 5-wheel design of their scooters provides increased stability and comfort, making them safer and more enjoyable to use. The company also offers exceptional customer service, with a team of experts available to help customers choose the right product and provide support after purchase.Good to know
Customers should be aware that Quingo Scooters is primarily focused on mobility scooters and repair services. While they do offer some related products, such as accessories and batteries, they do not specialize in other types of vehicles such as cars or boats.Reviews
Customers have praised Quingo Scooters for their exceptional customer service and high-quality products. Many users have reported that the 5-wheel design of their scooters provides increased stability and maneuverability, making them a safer and more comfortable choice for those with mobility issues. Overall, customers have been highly satisfied with the products and services offered by Quingo Scooters.Amenities
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parking -
parts replacement
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helmet
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lock
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credit card payment
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scooter type
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reviews
FAQ
What types of motor scooters do you specialize in repairing?
At Quingo Scooters, we specialize in repairing all types of motor scooters, including gas and electric scooters, as well as 3 and 4-wheeled models.Do you provide helmets and other safety gear with the scooter rental?
Yes, we provide helmets and other safety gear, such as gloves and protective jackets, with our scooter rentals to ensure that our customers remain safe while enjoying their ride.Do you provide warranties for your repairs?
Yes, we provide warranties for all of our repairs to ensure that our customers are satisfied with our services. Our warranties vary depending on the type of repair and the parts used.Can you provide references or customer testimonials?
Yes, we can provide references and customer testimonials upon request. We are proud of our high levels of customer satisfaction and are happy to share our customers' positive experiences with others.What are your rates for labor and parts?
Our rates for labor and parts depend on the type of repair needed and the specific parts required. We provide detailed estimates for all repairs before beginning work and strive to offer competitive pricing for our services.Reviews
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Su Ablitt
Disgusted! The only word I can find to express my opinion on the service my disabled brother has received recently. Appalling after sales service that frustratingly left him with a mobility scooter that was unfit for him to use and he was charged the service fee for the privilege. A second service engineer solved one issue, caused by the first, (for an extra £80) but there is still dispute over another issue which was part of the agreed understanding of my brother buying this product in the first place. Would be zero stars if I could give that! Let's bear in mind that most of the users of these products are vulnerable and have excessive issues to deal with in everyday life, without the stress of having to fight to get reasonable service.
27-04-2023
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Jo Senior
We were promised that the people who were to pick up our scooter would be here within an hour, 4 hours later no show we want the money back we paid for the service not impressed,when we bought the scooter we were told any difficulties would be dealt with with no problems.
27-03-2023
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Laura
My mother purchased Quingo plus Scooter. It was delivered 28th January and has had nothing but problems since. It rattles and shakes and was not fit for purpose on delivery. Ben Haggart the engineer called twice as it had a problem with the brakes and arms and mirror constantly becoming lose. Ben said it should not have been delivered in that state. Ben Haggart also said you will never get a replacement and will need to pay another £700 to change it. The original salesman Alex Robinson came back to discuss changing the scooter to a different model and wanted another £700 for a scooter that cost less. It was disgusting he arrived at my mothers property dropping wet with sweat, she had to give him kitchen towel to wipe himself down. We are taking them to court for miss selling of this scooter. They ignore letters even when sent special delivery. I recommend everyone goes down the legal route (small claims court). MY MOTHER GOT A FULL REFUND AFTER ISSUING A COUNTY COURT SUMMONS… YOU ALL NEED TO DO THIS…
27-11-2022
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Tammy Brown
Biggest ripoff pay for service that they don’t deliver
27-10-2022
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Linda Martindale
My husband had a scooter from them cost a lot of money every month When we looked at the paperwork we realised that it wasnt ours after 18months and that i was a guarantor just in case my husband died we didnt know about the last 2 items we was never told all they wanted was a sale Please people read the paperwork
27-10-2022
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katila nunes
I am really disappointed on the scooter, but even more disappointed and frustrated with quingo customer services. They are extremely rude, trying to playing you around money wise and engineer dates. On several times the engineer came over and we couldn't tell me what was the problem. Now we told me it mate be battery issue. For 2 months i am paying for something i am not using, plus i have to pay an additional 271pounds for a new batterys and for the engineer to came over. So it would appear their aftercare service is non existent. Just to say that and using the scooter for 5 months. I advised anyone not to buy a scooter with quingo.
27-09-2022
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Shadow Mary Jones
Thay have just fixed my quinco mobility scooter and its works better now so hopefully it will work for a long time
27-09-2022
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Colin Herridge
Getting a spare for a friend and was served by a very friendly guy
27-08-2022
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Chris Poulton
My mother bought on from their soles Uk distributor Forever Active Do not let this company into your elderly parents home. They sold my mother a power chair that she has not used and has tried unsuccessfully to return. She felt pressured to by it by the sales person. Them when my wife tried to get in contact she was told my mother was out of her cooling off period which apparently is 14 days. This company uses various names for marketing and they don’t answer thier customer service phone. We had to pretend to be a potential new customer to even get them to talk to us. These people have taken advantage of my mother she haven’t even used the chair and it’s too big to even get out of her flat. When we spoke to them on the phone they said we would need to sell it. It has not It even been used.I intend to speak to trading standards age concern and anyone else who maybe able help and I intend to update this post with my progress. Shocking company pressure sales to old people.
27-07-2022
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Terry Robins
I bought a quingo plus scooter in 2020 and paid for it in full in march 2022 and on the paperwork it does not saying anything about doing a service and they told my warranty and insurance had run out so they could not do anything to help me with my scooter so I rang my insurance company and I still had warranty and insurance until the 16 th of June this year now quingo will not help do not trust they are scammers
27-06-2022
