Queensway Surgery
Queensway Surgery is a healthcare facility located in Southend-on-Sea, England. They offer a range of medical services including family practice physicians, general practitioners, medical centers, medical groups, and surgical centers. Queensway Surgery is committed to providing high-quality healthcare to their patients and is dedicated to improving the health and well-being of the community. They specialize in healthcare and medicine, and their team of healthcare professionals is highly trained and experienced.
Introduction to Queensway Surgery
Queensway Surgery is a medical center located in Southend-on-Sea, England. Founded several years ago, the purpose of the company is to provide quality healthcare services to the community. The company has a team of experienced general practitioners, family practice physicians, and medical groups who work together to provide personalized care to each patient. What makes this company unique is their commitment to patient-centered care and their use of modern medical technology.Services & Products
Queensway Surgery offers a wide range of healthcare services to their patients. These services include medical consultations, diagnosis and treatment of illnesses, preventive care, vaccinations, and surgical procedures. They also offer specialized services such as women's health and chronic disease management. Patients can also purchase medical products such as prescription medications and medical equipment.Location
Queensway Surgery is located in the heart of Southend-on-Sea, a vibrant coastal town in England. The area is known for its beautiful beaches, lively entertainment, and diverse businesses. Patients can expect to find a mix of shops, restaurants, and other medical centers in the area. The nearest public transportation options to Queensway Surgery are Southend Victoria Station (0.5 miles), Southend Central Station (0.7 miles), and Southend Pier (0.9 miles).Benefits
Patients should choose Queensway Surgery for their healthcare needs because of the high level of personalized care they provide. The medical team takes the time to listen to each patient's needs and concerns, and they work together to develop a treatment plan that is tailored to the individual. The clinic also uses modern medical technology to ensure that patients receive the most accurate diagnosis and effective treatment.Good to know
Patients should be aware that Queensway Surgery operates on an appointment-only basis. Patients are encouraged to book an appointment in advance to ensure that they receive the best possible care. The clinic also offers online appointment booking and prescription refills for added convenience.Reviews
Customers have praised Queensway Surgery for their friendly and professional staff, their efficient service, and their commitment to patient-centered care. Patients have also appreciated the clinic's use of modern medical technology and their convenient online services. Overall, customers have had positive experiences with Queensway Surgery and would recommend the clinic to others seeking quality healthcare services.FAQ
What types of surgeries do your centers specialize in?
At Queensway Surgery, we specialize in a variety of surgeries including but not limited to minor surgical procedures, joint injections, and skin surgery.Are your medical professionals licensed and accredited?
Yes, all of our medical professionals at Queensway Surgery are fully licensed and accredited by their respective regulatory bodies.How does your practice manage referrals to specialists if needed?
If a patient requires a referral to a specialist, our medical professionals will provide a referral letter and coordinate with the specialist's office to ensure smooth continuity of care.What insurance plans do you accept?
We accept a wide range of insurance plans at Queensway Surgery, including but not limited to Bupa, AXA PPP, and Aviva. It is always recommended to check with your insurance provider to ensure coverage before your appointment.What insurances do you accept?
We accept a wide range of insurance plans at Queensway Surgery, including but not limited to Bupa, AXA PPP, and Aviva. It is always recommended to check with your insurance provider to ensure coverage before your appointment.Reviews
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Hadrian Mosley
Im 100% confident that the owner of this surgery wants the uk population to decline and therefore makes it really effing hard for its parients to get appointments, get repeat prescriptions and employs the most rudest receptionists (not all, one is nice). The last receptionist made me think she is dead inside and clearly hoped I would die. Horrible surgey. Dr Kelly is ok though she did eff up my prescription so i nearly overdosed...i didnt have anxiety and depression until i joined this shitshow of a surgery but now I'm on citralpram.
26-05-2023
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Kate Roberts
15-05-2023
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Audrey Rigg
I haven’t given 5 stars because things have on occasion gone awry. The criticism of the receptionists seems a little unfair when you realise how many calls they take per day and how many difficult people they come across. It must feel like a thankless job sometimes. In my experience I have found them to be curt occasionally, but I don’t deny their efficiency. Martin in particular has been helpful and hasn't just ‘left’ things, he follows up. At the end of the day all you want is for people to just do their jobs and in my opinion that’s exactly what they do. So, in spite of all the criticism I say thank you because it doesn’t seem an easy job at all.
15-05-2023
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Mick Allen
I have been suffering from cronic osteoarthritis in both knees and have been on long term sick for about 2 years. My experience of this Surgery has been nothing but positive. I have called and had the phone answered within a couple of minutes and found the staff to be both helpful and courteous. When I requested to see or speak with a GP that too has been arranged and actioned efficiently.They have also called me in for routine check ups and tests with the nursing staff, these too have proceeded smoothly. Whilst nothing is perfect I can only say that I feel fortunate to be receiving the care that this surgery provides me, thank you.
15-05-2023
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Cdot.
Been trying daily for a gp appointment which is desperately needed and the issue is effecting everything I do. Finally after trying for over a week to even get through, the receptionist can only offer me a appointment for 2 weeks time!! This isn't acceptable!!! If I could give 0 stars I would.
29-04-2023
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Elena Godlevschi
29-03-2023
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Liz Tripp
I have recently joined this practice and each person that I have dealt with has been friendly, efficient and professional. I would highly recommend this practice.
29-03-2023
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Charlotte H
29-12-2022
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Smita Singh
Horrible. Reception will only say what they want to say irrespective of what the question is. Please understand your role before landing on your job. It's not worth even 1 star.
29-12-2022
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Sarah Long
My mother has received the most shocking treatment here. Particularly by the receptionists who think they possess a medical degree. Awful surgery. Waiting over 2 weeks (from getting the results back) for a doctor to hopefully explain her blood test results to her. When she called to ask if she could make an appointment with a doctor (she’s been trying to make one for 2 weeks), the receptionist shouted at her and proceeded to explain the blood test results to her herself poorly and refused to schedule an appointment. Disgusting place where receptionists clearly have overinflated egos and wish to take power over vulnerable older women. Thankfully my mother has someone in the family who was able to read the results for her and put her immediate panic at rest but this isn’t the way it should be. I’ve never dealt with such rude staff before.
29-11-2022
