Queens Laser Hair Removal

FAQ

Reviews

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  henna ali

  I’ve had 2/8 laser hair removal sessions at Queens Laser so far and I couldn’t recommend it more, my hair growth has already reduced significantly and it’s also helped improve pigmentation around my body. I have to say having Aminah as my laser therapist has been such a blessing as she is so friendly, welcoming and reassuring. She’s made me feel so comfortable during my sessions and answered any questions I’ve had in great detail. She takes her time during sessions and doesn’t rush anything which has helped me feel at ease going into this :) (oh and she makes sure to freeze my face so that I don’t feel any pain haha) Thanks Aminah x Service: Laser hair removal

  27-02-2023
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  Cheyenne Morris

  Services: Leg hair removal, Underarm hair removal, Neck hair removal, Facial hair removal, Intimate area hair removal, Bikini hair removal, Laser hair removal

  27-01-2023
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  Toby Ali

  Great place to have your laser done. Being a fella I was a bit apprehensive at first. But the team at queens laser put me at ease. First of all they had discussed with me a good package deal in my opinion. I was happy with it as the place was local and the price was competitive. On top of that they told me about what i had to do beforehand and also my aftercare too. My appointments went well. I have a good old chinwag with the staff who are super friendly and make you feel welcome. Aminah who is the one who does my treatment is lovely,caring and a true asset to the team she listens to when a area maybe hurts to much (quite often in my case 🤣) and also the parts of the body which may have hair which need a touch up. She marks things up and works through each area thoroughly making sure no hair is left. All in all a pleasurable experience as much as it can be. 😎👍

  27-01-2023
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  Abdullah Hussein

  One of the greatest staff ever, Aminah, if it’s not the greatest. Nice welcoming, nice smile, and very collaborator. Whenver being there, I don’t want to leave the place. I recommend her strongly. Thank you Aminah, for the excellent work and the positivity you always give.

  27-01-2023
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  Kateryna Holub

  Service: Intimate area hair removal

  27-12-2022
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  Stush Lux

  The best in Birmingham to deal with black women's skin. I've been to some places in sutton coldfield and Edgbaston, they don't have the experience to deal with our skin type. These ladies know what they're doing.

  27-11-2022
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  Aminah Jaan

  Service: Laser hair removal

  27-09-2022
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  K_9333 Kk

  Wouldn’t recommend. Treatment was highly rushed and therapist seemed very new and unable to answer some questions last week. Appointment was supposed to last an hour but ended up being 30 mins, I’ve heard more about the owner Laki and think a lot of 5* reviews are directed for her however she has massively stepped back from the business and doesn’t treat clients anymore

  27-09-2022
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  Naila Salim

  AVOID!!! I removed my previous review having had experienced this so called establishment first hand. Nothing wrong with the laser service and I was asked to write the good review as I’m sure so have all the other 5* reviews, however now I’ll be reviewing after having experienced this place properly. Avoid at all costs! The service, the admin and the owner are the strangest individuals you’ll come across. Bringing in a rule to charge £20 per cancellation. While I totally understand a charge for cancelled appointments, this should be reviewed per case. I cancelled my appointment giving over 24 hrs notice due to a bereavement that had taken place earlier, therefore being unable to make the appointment. I was told I would be charged the fee as I didn’t give them 48 hours. Strange that, considering the person was well and alive 48 hours before and I am unable to predict time of death. There was no understanding and during this already distressing time they decided to make things worse. This is despite being an otherwise regular client that did not miss appointments. They then fraudulently deducted money from my account without my permission or knowledge. It is disgusting and money hungry staff are vile! Charging people for a ‘potential’ loss of income! What guarantee is there that the slot would’ve been booked? Show evidence that you will incur a loss before charging fees. Their ‘large’ client base rubbish they feed you is based on their word alone. On top of that they practically force you to pre book all appointments months in advance. There is miscommunication between all the incompetent staff who give you different information on different days and clearly haven’t a clue how to perform a customer facing role. The owner herself is unprofessional having the frequent moan on her instagram stories about her customers! Great entrepreneurial skills there! I’ve been for an appointment before where their equipment was broken so my appointment couldn’t take place however I wasn’t awarded £20 for my loss of time and income considering it was during work hours and I had to drive there and back for nothing wasting my petrol! Absolute cowboy place. I am horrified that they keep card details without your permission. Careful what what you sign there ladies and gents and be very careful to read through as they WILL keep your personal card details so read the small print and protect yourself. The laser was decent but nothing I can’t get anywhere else. So well done, over £20 you lost a customer that was paying almost £100 a month.but it gets better, instead of resolving the situation the owner proceeds to argue with me via email and tried laying the blame on a previous staff member that wasn’t even working there any longer and had no involvement in the situation. I’m also very aware of how she recruits her staff and the training they receive before going live and practicing on actual clients. They’re all as incompetent as they look on the outside! So guys if you have an appointment then please ensure all deaths occur 48hrs prior to your laser appointment because policy is policy lol Service: Laser hair removal

  27-09-2022
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  Alisha

  I have been going to Queens Laser for almost a year now I was slightly apprehensive at first but it is the best decision I have ever made. The service is 10/10. The team are so welcoming and are happy to answer any questions you have. As far as results go I brought a package of 6 sessions and started seeing a huge difference after only a couple of the sessions. Aminah is an amazing Laser Technician she always takes her time and always checks to make sure that I am comfortable throughout the whole session. I would definitely recommend that everyone gives Queens Laser Hair Removal a try you will not regret it. If cost is something you’re worried about than this is the place to go they always have amazing deals and even payment plans Service: Laser hair removal

  27-07-2022