Deaf Services
Queens Cross Network
Queens Cross Network is a company based in Dudley, England that specializes in providing Deaf Services. They are equipped to handle Emergency Situations and offer a range of services to support the Deaf community.
Introduction to Queens Cross Network
Queens Cross Network is a social enterprise based in Dudley, England. The company was established in 1999 with the main goal of providing support and services for people with hearing loss and other disabilities. What makes Queens Cross Network unique is their focus on emergency situations and how to help those with disabilities during those times.Services & products
Queens Cross Network offers a variety of services to meet the needs of the deaf community. These include British Sign Language (BSL) courses, interpreting services, and support for those in emergency situations. They also provide training for businesses and organizations to better serve those with disabilities.Location
Queens Cross Network is located on Wellington Rd in Dudley, a town in the West Midlands region of England. The area is home to a variety of businesses, including shops and restaurants. Customers can expect a welcoming and inclusive environment when visiting Queens Cross Network. The nearest public transportation options are the Dudley Port train station (1.2 miles away), the Dudley bus station (0.6 miles away), and the Dudley Port canal basin (1.3 miles away).Benefits
Customers should choose Queens Cross Network because of their dedication to providing support and services to those with disabilities, especially during emergency situations. They have a team of trained professionals who are passionate about helping others and making a positive impact in the community.Good to know
Customers should be aware that Queens Cross Network is primarily focused on serving those with hearing loss and other disabilities. While they do offer training for businesses and organizations, their main focus is on providing support for individuals.Reviews
Customers have praised Queens Cross Network for their friendly and knowledgeable staff, as well as the valuable services they provide to the deaf community. Many have shared stories of how Queens Cross Network has helped them during emergency situations, and how grateful they are for their support.Amenities
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accessible parking
FAQ
How do you ensure effective communication with deaf individuals in emergency situations?
We have a team of trained interpreters who are available 24/7 to assist with communication between emergency services and deaf individuals. We can provide remote interpretation services or dispatch an interpreter to the location, depending on the situation. Our interpreters are skilled in handling emergency situations and can effectively communicate vital information to the deaf individual.What types of interpretation and translation services do you provide for deaf customers?
We offer a range of interpretation and translation services for deaf customers, including American Sign Language (ASL), British Sign Language (BSL), and international sign language. We can also provide written translation services for documents or online communication. Our interpreters are trained in a variety of settings, including medical, legal, and business.Do you offer customized plans for businesses and organizations to make their services more accessible to deaf individuals?
Yes, we offer customized plans for businesses and organizations to make their services more accessible to deaf individuals. We can conduct accessibility assessments and provide recommendations for accommodations, such as video remote interpreting (VRI) or on-site interpretive services. We work with our clients to develop a comprehensive plan that meets their specific needs and budget.How do you handle confidential information when providing interpretation or translation services?
We take confidentiality very seriously and have strict policies in place to protect the privacy of our clients. Our interpreters and translators are required to sign a confidentiality agreement before working with us, and we use secure communication channels to ensure the safety of sensitive information. We also comply with all relevant privacy laws and regulations.Are your interpreters certified and trained in specialized areas, such as legal or medical interpretation?
Yes, all of our interpreters are certified and trained in specialized areas, such as legal or medical interpretation. We require our interpreters to have appropriate certification and training in their respective fields, and we provide ongoing professional development opportunities to ensure they stay up-to-date with the latest best practices and industry standards.Reviews
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Carl Lloyd
13-05-2023
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Gill Lloyd
Lovely place. Holding the knit and natter there now. Everyone is welcome
27-03-2023
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Sandy Singh
Excellent facilities for those that have physical and mental challenges friendly atmosphere and good space.
27-12-2022
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Alison Cox
It's a fab place for the disabled community to meet and socialize.
27-12-2022
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Unknown Human
27-11-2022
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Paul Humphries
That good helpful good heart ❤
27-05-2022
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Diane Ricketts
27-05-2022
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Richard Dillworth
Great place,great staff
27-05-2022
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David G Panda
Beautiful people.
27-05-2022
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Sam Ward
27-05-2022
