Quay Timber
Quay Timber is a lumber store located in Newcastle upon Tyne, England. They offer a wide range of timber products for both commercial and residential use. Their shop is located in the Chillingham Industrial Estate, and they are known for their high-quality products and excellent customer service. Quay Timber is the go-to destination for those in need of lumber and other timber products in the area.
Introduction to Quay Timber
Quay Timber is a lumber store located in Newcastle upon Tyne, England. The company was established with the aim of providing high-quality timber products to customers. With years of experience in the industry, the company has built a reputation for itself as a reliable and trustworthy supplier of timber products. What sets Quay Timber apart from its competitors is its commitment to providing personalized services to its customers.Services & Products
Quay Timber offers a wide range of products and services to its customers. Customers can buy various types of timber, including softwood, hardwood, and sheet materials. The company also offers bespoke timber products, such as skirting boards, architraves, and doors. In addition to timber products, Quay Timber also provides various services, including timber cutting, planing, and profiling.Location
Quay Timber is located in the Chillingham Industrial Estate in Newcastle upon Tyne. The area is home to various industrial and commercial businesses, including warehouses, factories, and offices. Customers can expect to experience a bustling and industrious atmosphere in the area. The nearest public transportation options are the Byker Metro Station, which is 0.4 miles away, the Chillingham Road Metro Station, which is 0.5 miles away, and the Walkergate Metro Station, which is 0.8 miles away.Benefits
Customers should choose Quay Timber because of the company's commitment to providing high-quality products and personalized services. The company has a team of knowledgeable and experienced staff who are always willing to assist customers with their timber needs. Quay Timber also offers competitive pricing and quick turnaround times.Good to know
Customers should be aware that Quay Timber only accepts cash or debit card payments. The company does not accept credit card payments.Reviews
Customers have praised Quay Timber for its excellent customer service, high-quality products, and competitive pricing. Many customers have also mentioned the company's quick turnaround times and attention to detail. Overall, customers have had positive experiences with Quay Timber and would recommend the company to others.Amenities
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delivery service
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free estimates
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custom orders
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delivery truck
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online shopping
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in-store pickup
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design assistance
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woodworking tools
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saw blades
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wood stains
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finishing supplies
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fasteners
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hardware
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decking
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plywood
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lumber
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molding
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trim
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siding
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doors
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windows
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flooring
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treated wood
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fire-retardant wood
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pressure-treated wood
FAQ
What type of lumber do you carry and what grades of quality do you offer?
We carry a wide range of lumber including softwood, hardwood, treated, and untreated lumber. Our lumber is graded based on quality, with options ranging from economy to premium grades.Do you offer delivery services and if so, how much does it cost?
Yes, we offer delivery services for our lumber and building materials. The cost of delivery depends on the distance of the delivery location from our store and the amount of material being delivered. Please contact us for a quote.What is your return policy for lumber and building materials?
Our return policy for lumber and building materials allows for returns within 30 days of purchase with a valid receipt. The material must be in its original condition and a restocking fee may apply. Please contact us for further details.Do you offer any discounts or loyalty programs for frequent customers?
Yes, we offer discounts and loyalty programs for frequent customers. Please inquire at our store for more information on our current promotions and loyalty program.Are your employees knowledgeable about different types of lumber and able to offer advice on which product would best fit my needs?
Yes, our employees are knowledgeable about the different types of lumber we carry and are happy to offer advice on which product would best fit your needs. We pride ourselves on providing excellent customer service and helping our customers find the right materials for their projects.Reviews
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steven Tait
If I hadn’t built my house with quay timber maybe I wouldn’t have been so upset with my latest delivery of dressed redwood, you couldn’t of even used the timber I received for fencing, the 100 x 100 post which was £40 alone was split the full length and had huge splits around notches rendering it useless for what I wanted, I only had today so had to use b and q, I hate complaining but don’t have time to wait a whole week for deliveries, I’m looking for a new supplier, won’t be back.
15-05-2023 -
Frankie Shum
Wide range of materials, decent prices, a useful timber cutting service (which is fairly priced), and a friendly and helpful bunch of staff.
01-05-2023 -
John Johnson
Bought skirting today and everyone from the yard staff to sales were spot on.
29-03-2023 -
gary waugh
For all your timber needs, very helpful staff
28-02-2023 -
Chris Wilson
Easy to order over the phone very helpful quality timber price was good .shout out to the driver was great very helpful. Always order my timber from quay timber never let me down.
29-09-2022 -
rick scott
Brilliant service went out of there way to help won't go any were else terrific range of stock
29-08-2022 -
Kevin Jordan
Great service from all the lads needed a lot of timber sorted in just 10 mins brilliant place will be coming again definitely
29-08-2022 -
R
Doesn't flow as a shop to the public, lacks signage and direction as the what to do on arrival.
29-08-2022 -
Terry Mitchell
More expensive than it used to be but still beat most outlets and good quality gear
29-07-2022 -
Ben Slater
The lads are always very helpful and the prices are reasonable. Plus they offer a cutting service. Excellent
29-07-2022