Quality Pet Care

FAQ

Reviews

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  Chris T

  06-05-2023
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  eugene oconnor

  Amazing service My dog bolt is always so happy after his holidays with pet care

  27-03-2023
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  Joyce Wong

  This was our first time using QPC having been let down by our local kennels arranging boarding for our large breed Doberman, Tyson. I can honestly say it was like a blessing in disguise. We came across QPC through chance after many disappointing calls from other boarders who refused to take a large breed dog and at such short notice too. Brett contacted me and gave me all of the information needed over the phone. I had a huge list of questions because I was nervous entrusting my dog to someone without having met them however, Brett was happy to answer all of the questions. Brett came to collect Tyson along with all his food, bowls, bed and anything to make his stay comfortable. Tyson stayed with a retired man who had experience with large breed dogs and whilst boarding there, we received photos and confirmation that Tyson settled well in the home. When Tyson returned home, he was ecstatic and appeared to be the same weight as he was when he left - a sign of a happy dog! No scratches on the nose (that you'd usually get when boarding kennels) too. Thank you Brett and team! We'd love to use QPC again in the future.

  27-03-2023
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  Kimberley Reynolds

  We've been using Brett for our initially 2 large breed rescue dogs and now 3 (all 42kgs or there abouts) since 2017 and cannot fault the service. I have never been able to put my boys in kennels (partly as they have never been crated as no need and the thought of then in a kennel fills me with dread) and so finding this kind of service was a god send to me, somewhere that my boys feel like they are having a holiday and cared for, not locked in a horrible cage. Whilst I struggled in the beginning not having met the carer myself and only a picture and details from a book, I understood the reasons why and once we left for our holiday we were kept updated and any questions I had or updates outside the norm were responded to. This has happened every trip we have made and there has never been a concern or stressful moment (other than me saying goodbye when they are collected!). All 3 of my boys are well behaved but after a larger dog attacked one recently, he has been a little anxious and by me being fully honest and open about this with our last stay and what to do to help him stay calm no issues occurred and the boys come home happy and probably a little exhausted from their own holiday! As said, I can't fault the service and would highly recommend Brett and Quality Pet Care to any good and loving dog owner!

  27-01-2023
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  Kate Terry

  I have used Quality Pet Care on two occasions now and both times my Doberman has come back so happy and his usual playful self. I was quite nervous about his first stay as he can be quite timid with new people but Brett assured me he settled in really quickly, and I got photo updates to put my mind at ease while I was away. Will continue to use Quality Pet Care for all our holidays away, would recommend them to anyone, and a much nicer alternative to kennels.

  27-10-2022
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  Rosemaree Morrison

  My Dog Rosie loves to go for a holiday with Brett from QPC she doesn’t even give me a second glance she is in his car with her creature comforts and exited for her next stay that’s exactly what I want for my dog to be exited to go on another little adventure I know she’s safe we’ll cared and I can relax and enjoy my holiday

  27-10-2022
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  Ann Walter

  27-10-2022
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  Mirela Zlatanova

  Benjie spent 25 days with QPC and we felt let down. I was worried he might be anxious. During our time away we were told he is doing fine, settled well. On the drop off Brett assured us again that everything went well except that a day ago he was bitten on the head. Benjie was returned to us dirty, depressed, gained weight, and bitten. 3 days later the wound got infected and Benjie was still shaken. When I contacted Brett I couldn’t believe his response- that our dog was aggressive, bit the caretaker, aggressive towards other dogs and the whole time we were kept in the dark! That is the biggest disappointment! We could have asked friends to visit him or take care of him for the rest of the stay, but we were never aware of his misery for the sake of our holiday, in Brett’s words. I can only hope that he wasn’t kept in a kennel during the whole time. In my understanding there is lack of communication and professionalism, especially with dogs who are prone to anxiety. To inform us of all issues they had over email after the service was completed sounds like excuses and negligence.

  27-09-2022
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  Nina Higgs

  Missy came back to us tired but happy - the same as us! The true sign of a brilliant holiday. No complaints at all the service was very straightforward - I would recommend wholeheartedly and will use agin. Cheers Brett!

  27-08-2022
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  jay parry

  Roxie has come back from her stay very happy and relaxed. She was away from us for 3 weeks which is the longest she has ever been without us. We loved seeing pics updates of her on her holidays having a blast. Will defo be using Quality Pet Care again and recommending to all our friends. Thanks again Emma and Jay x

  27-08-2022