Quality Care Group
Quality Care Group is an insurance brokerage company based in Hove, England. They specialize in providing quality insurance solutions to their clients. With their expertise in the field, they offer a wide range of insurance services that cater to the needs of their clients. Quality Care Group is committed to providing excellent customer service and ensuring that their clients receive the best insurance coverage possible.
Introduction to Quality Care Group
Quality Care Group is an insurance broker company located in Hove, England. The company was established with the aim of providing quality and reliable insurance services to customers. Quality Care Group is unique in that it values its customers and strives to tailor its services to meet their individual needs.Services & products
Quality Care Group offers a range of insurance services to its customers. These services include but are not limited to motor insurance, home insurance, travel insurance, and pet insurance. Customers can also purchase a variety of insurance products, including liability insurance and property insurance.Location
Quality Care Group is located in Hove, which is a seaside town in East Sussex, England. The area is known for its vibrant atmosphere and diverse community. Customers can expect to find a variety of businesses in the area, including shops, restaurants, and entertainment venues. The nearest public transportation options to the company are Hove train station (0.5 miles), Hove bus station (0.4 miles), and Brunswick Place bus stop (0.2 miles).Benefits
Customers should choose Quality Care Group because of its commitment to providing quality insurance services. The company values its customers and aims to provide them with customized insurance plans that meet their individual needs. Quality Care Group also offers competitive pricing and excellent customer service.Good to know
Customers should be aware that Quality Care Group is an insurance broker and not an insurance provider. This means that the company works with a variety of insurance providers to find the best insurance plans for its customers.Reviews
Customers have praised Quality Care Group for its professionalism and excellent customer service. They appreciate the company's personalized approach to insurance and its ability to find them the best insurance plans at affordable prices. Overall, customers are satisfied with the services provided by Quality Care Group.Amenities
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24-hour service -
free consultation
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claims assistance
FAQ
What types of insurance do you specialize in?
At Quality Care Group, we specialize in a variety of insurance types, including but not limited to: home insurance, auto insurance, life insurance, health insurance, and business insurance.How do you determine the best insurance plan for my needs?
We take the time to understand your unique needs and circumstances to determine the best insurance plan for you. We will ask questions and gather information about your situation, and then evaluate various insurance options to find the best fit for you.Can you provide me with a list of references?
Absolutely! We are happy to provide a list of references upon request. We have many satisfied customers who are willing to share their positive experiences with our insurance services.What is your claims process like?
Our claims process is designed to be as simple and stress-free as possible for our clients. When you need to file a claim, simply contact us and we will guide you through the process. We will work with the insurance provider to ensure that your claim is processed quickly and efficiently.How do you ensure that I am getting the best possible rates for my insurance?
We work with a variety of insurance providers to find the best rates for our clients. We are committed to providing you with competitive pricing and will explore all options to ensure that you are getting the best possible rates for your insurance needs.Reviews
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Dennis Griffith
27-03-2023
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Paul nery
Summary: Single care home owners and smaller operators (2 or 3 homes) beware. Use other brokers! Qcare use agents that are inexperienced and lack competence that almost left one of our homes without insurance over Christmas. Details: I have historically supported this broker. But their quality has diminished over the last couple of years. Most recently, we got insurance for one of our sites. Their surveyor did a bad job and despite telling me there were no issues, subsequently issued a report full of apparent breaches (which he was wrong about). (Eg he said our electrical wiring hadn't been tested. It had. 2 months before his visit). The report was so full of holes qcare should have challenged it there and then before allowing sanctions to be issued. Other brokers would. Our broker didn't challenge and let it pass. Because the points were basically agreed by him we were treated as a negligent customer. Within 1 day we had shown we had all the things in place. This should have been enough to resolve the matter. But because this broker doesn't do a good job at explaining things to your insurer, it wasn't. This broker also recommended 2 week timelines to fix things the fire risk assessor said were minor (with 3 to 6 month correction timelines given by them). He suggested 2 weeks over Christmas. The lack of understanding of how difficult it is to do anything over Christmas, let alone non-urgent work, in 2 weeks, is incredible. Dealing with them is a nightmare. The insurance would have been voided if it weren't for the fact we are a group and so have all our documentation and resources in place. So we could evidence everything more easily. Smaller care home owners beware. There are many other brokers who will liaise properly with your insurer and explain things with diligence. You don't need to use this firm. They don't provide the cheapest rates and they don't look after you. You don't want to find your insurance cancelled via them
27-01-2023
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olakunle Olla
They have always acted in a professional manner, mail have always been sent 4weeks prior to remind us of our insurance renewal. We are happy with their service.
27-10-2022
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Wendy Peggs
always very helpful
27-08-2022
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Nick Hale
Positive: Professionalism, Responsiveness
27-05-2022
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Rick Dell
27-05-2021
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Smarter Recruitment Solutions
Positive: Professionalism, Quality, Responsiveness, Value
27-05-2021
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Wentworth Community Care
Positive: Professionalism, Quality, Responsiveness, Value
27-05-2021
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Mike Jefferies
Critical: Quality
27-05-2021
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Julie Swart
27-05-2020
