Featured image
Pet Supply Stores , Pet Stores

Purely Pet Supplies Ltd

Purely Pet Supplies Ltd is a pet supply store located in Nottingham, England. They offer a wide range of products for pets and are dedicated to providing high-quality items for all kinds of animals. Whether it's food, toys, or accessories, Purely Pet Supplies Ltd has everything pet owners need to keep their furry friends happy and healthy. With a focus on customer satisfaction and a passion for pets, Purely Pet Supplies Ltd is the go-to destination for all pet-related needs in Nottingham.

Introduction to Purely Pet Supplies Ltd

Purely Pet Supplies Ltd is a pet store that was established with the primary purpose of providing pet owners with a one-stop-shop for all their pet needs. The company is committed to providing high-quality products and services to its customers. What sets Purely Pet Supplies Ltd apart from the rest is their excellent customer service, knowledgeable staff, and their vast selection of pet supplies.

Services & Products

Purely Pet Supplies Ltd offers a variety of services and products to pet owners. They offer pet food, toys, grooming supplies, and other pet-related items. The company also offers services such as pet grooming, pet training, and veterinary care. Customers can be sure to find everything they need for their pets at Purely Pet Supplies Ltd.

Location

Purely Pet Supplies Ltd is located in West Bridgford, Nottingham, England. The area is known for its excellent restaurants, cafes, and shops. Customers can expect to find a variety of businesses in the area, including other pet stores, clothing stores, and specialty shops. The location is easily accessible by public transportation. The three closest public transportation options are the Number 5 Bus (0.2 miles), the Nottingham Train Station (2.5 miles), and the Nottingham Tram (2.3 miles).

Benefits

Customers should choose Purely Pet Supplies Ltd because of their commitment to providing high-quality products and services. The knowledgeable staff can provide customers with helpful advice and recommendations on pet care, and the company offers a loyalty program for frequent shoppers. Additionally, Purely Pet Supplies Ltd has a great reputation in the community for providing excellent customer service.

Good to know

Customers should be aware that Purely Pet Supplies Ltd does not offer in-store veterinary care. However, they do offer pet grooming and training services.

Reviews

Customers have raved about the excellent customer service and the vast selection of products available at Purely Pet Supplies Ltd. They have also praised the knowledgeable staff for their helpful advice and recommendations. Overall, customers have had a great experience shopping at Purely Pet Supplies Ltd.

Amenities

  • amenity
    pet food
  • amenity
    pet supplies
  • amenity
    grooming services
  • amenity
    aquariums
  • amenity
    bird cages
  • amenity
    pet toys
  • amenity
    leashes
  • amenity
    collars
  • amenity
    carriers
  • amenity
    crates
  • amenity
    beds
  • amenity
    free parking
  • amenity
    pet accessories
  • amenity
    pet clothing
  • amenity
    pet treats
  • amenity
    pet supplements

FAQ

Do you offer a loyalty program for frequent customers?

Yes, we do offer a loyalty program for our frequent customers. Our program rewards customers with points for every purchase they make, which can then be redeemed for discounts on future purchases.

Do you have a return policy for pet food and supplies?

Yes, we do have a return policy for pet food and supplies. If for any reason you are not satisfied with your purchase, we offer a full refund or exchange within 30 days of purchase, as long as the product is in its original packaging and condition.

Do you have any specials or promotions currently available?

Yes, we often have specials and promotions available for our customers. These can include discounts on certain products or special deals on bulk purchases. Please check our website or visit our store to see our current promotions.

Do you sell pets in your store, and if so, what types of pets do you offer?

No, we do not sell pets in our store. We specialize in pet supplies and offer a wide range of products for different types of pets, including dogs, cats, birds, fish, and small animals such as hamsters and guinea pigs.

What is your policy on returns and exchanges for pet products?

As mentioned earlier, we offer a full refund or exchange within 30 days of purchase for pet products in their original packaging and condition. However, we do not accept returns or exchanges for opened food or treats, as we cannot guarantee their safety and quality once they have been opened.

Reviews

  • Anna Dobrowolska

    Only giving 1 star as can't go any lower. The worst company I ever had to deal with. Will not be staying with them once the policy runs out.

    25-05-2023

  • tom howlett

    Dog loves the snowballs.

    28-02-2023

  • Paul Winter

    Terrible service placed an order a week ago still not arrived have sent to emails and not one response absolutely no customer service avoid at all costs

    29-01-2023

  • Julie Firkin

    My cat (🐈) is addicted to Webbox Lick-e-lix. I buy him as many varieties as I can because he enjoys them so much. However, I have real difficulty finding the beef variety, it's NEVER in any of the supermarkets. Fortunately I found Purely Pets on eBay, I can buy a box of 17 at a very reasonable price (some people overcharge just because they're hard to get) and no postage fee! They were fast and efficient and I'll definitely be using Purely Pets again. Thankyou.

    29-12-2022

  • Nigel Gardner

    Excellent customer service. Havent seen any better.

    29-10-2022

  • Sasho J

    The greatest customer service EVER! Very professional and responsive, my highest recommendation for this store!

    29-10-2022

  • Susan Hancock

    Very speedy delivery. Thank you.

    29-10-2022

  • David Langford

    This was my first order but it won't be the last, great service and prices. Brilliant, thankyou!😃

    29-06-2022

  • Claire Pearce

    There was a slight hiccup with my order. Lauren sorted it wonderfully. Products great.

    29-06-2022

  • Gale Petrizzo

    My experience with Purely Pet supplies has been outstanding. Lauren is most friendly, competent and efficient! She always answered my questions and addressed my concerns in a timely fashion. I have been totally satisfied with the product I ordered for my hamster and he has been too! I love the fact that they carry the Vitakraft Yoghurt Drops in a SUGAR FREE RECIPE. Can't find them here in the US. As long as my Frodo continues to eat them, I will continue to order them!

    29-05-2022