Pure Utilities
Pure Utilities is a company based in Preston, England that specializes in providing water utility services and energy resources. Their headquarters are located at Portway House, The Pavilions, Ashton-on-Ribble, Preston PR2 2YB, United Kingdom. As a leading provider in their industry, Pure Utilities is committed to delivering high-quality services to their customers.
Introduction to Pure Utilities
Pure Utilities is a water utility company based in Preston, England. Established in 2005, the company is committed to providing high-quality services to its customers. What makes this company unique is its focus on sustainability and the conservation of natural resources. Pure Utilities aims to promote environmental responsibility and create a better future for everyone.Services & products
Pure Utilities provides a range of services to its customers, including water supply, sewerage, and drainage services. Customers can also purchase products such as water meters and water-saving devices to help reduce their water consumption.Location
Located in Ashton-on-Ribble, Pure Utilities is surrounded by a mix of residential and commercial properties. The area is home to a variety of businesses, including restaurants, shops, and offices. Customers can expect a friendly and welcoming atmosphere, as well as easy access to public transportation options. The three closest public transportation options are the Portway Park and Ride (0.3 miles), Preston train station (2.5 miles), and the Preston Bus Station (2.3 miles).Benefits
Customers should choose Pure Utilities because of its commitment to sustainability and customer satisfaction. The company strives to provide affordable and reliable services, while also promoting the responsible use of natural resources. Pure Utilities also offers excellent customer service, with a team of friendly and knowledgeable staff who are always willing to help.Good to know
Customers should be aware that Pure Utilities is committed to minimizing its environmental impact. The company regularly reviews its operations to identify areas for improvement and implement sustainable practices. Customers can also expect to receive regular updates and information about the company's sustainability initiatives.Reviews
Customers have praised Pure Utilities for its excellent customer service and commitment to sustainability. Many customers appreciate the company's efforts to promote water conservation and reduce waste. Overall, customers are satisfied with the quality of service provided by Pure Utilities.Amenities
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water supply -
sewerage system
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reservoir
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treatment plant
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pump station
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water meter
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leak detection system
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pipe network
FAQ
What is the source of your water supply?
Our water supply comes from a variety of sources, including rivers, lakes, and groundwater wells. We work closely with local authorities and environmental agencies to ensure that our sources are properly managed and protected.Can you provide information on the quality of the water you provide?
Yes, we regularly test our water to ensure that it meets or exceeds all relevant quality standards. Our water is safe to drink and use, and we are happy to provide more detailed information upon request.What measures do you have in place to ensure the safety and reliability of your infrastructure?
We have a comprehensive maintenance program that includes regular inspections, repairs, and upgrades to our infrastructure. We also have a team of highly trained professionals who are available 24/7 to respond to any emergencies or issues that may arise.How do you set and adjust water rates for your customers?
We take a number of factors into account when setting our water rates, including the cost of maintaining and upgrading our infrastructure, the cost of water treatment and distribution, and local regulations and standards. We periodically review our rates to ensure that they remain fair and reasonable for our customers.What is your policy on water conservation and sustainability?
We are committed to promoting water conservation and sustainability in everything we do. We offer a variety of programs and services to help our customers reduce their water usage, and we invest in technologies and practices that help us minimize our impact on the environment.Reviews
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John Sheppard
Scammers. Company with no morals or ethics. Currently trying to take money from a children's charity that is exempt from water and sewage charges in Scotland.
20-05-2023
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Moi Eaton-Williams
The customer service team at Pure Utilities has always been a delight to deal with - very helpful and prompt in responding. It is Jenny I have had most dealings with and she is a credit to the company.
27-03-2023
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Henry Hunter
Scam artists. I've been in contact with people who are currently being targeted. Do not deal with this company.
27-01-2023
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Sanah Arshad
Lovely staff, really nice place to work.
27-12-2022
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.marie morrison
Good Company to deal with helpful customer services. They give you a discount too if you pay by direct debit which is great ! Highly recommend!
27-12-2022
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Callum Hazlehurst
I called as my pipes were frozen but didn’t realize this was a Scottish Company, what really helpful customer service I received, they gave great advice of the do’s and don’t’s. Well done Pure Utilities
27-12-2022
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Stewart Boyd
Worked with them on a project and found it to be a great experience, highly recommended.
27-10-2022
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A.T. Site Services Ltd
After meeting with Martin & Sean they were very helpful in assisting me to carry out my works on the electrical systems of their main head office. All the staff were helpfull & polite.
27-09-2022
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Robert Lunney
Professional company with very helpful and dedicated staff. I would certainly recommend Pure Utilities.
27-09-2022
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Joseph
Great company to work with. Very plesant, with excellent communication. Highly recommended!
27-09-2022
