Pure Cremation Ltd
Pure Cremation Ltd is a UK-based company that specializes in providing cremation services for both humans and pets. They offer a range of services including casket and coffin supplies, funeral directors, and household services. With a focus on providing compassionate and professional care during difficult times, Pure Cremation Ltd is a trusted provider in the healthcare and medicine industry. They also offer emergency services for unexpected situations. Additionally, they provide furniture and interior design services for those looking to create a peaceful and comforting environment.
Introduction to Pure Cremation Ltd
Pure Cremation Ltd is a UK-based company that provides direct cremation services. The company was founded in 2015 by two funeral industry experts who wanted to offer a more affordable and personalized option for cremation services. Pure Cremation is unique because it focuses solely on cremation services and does not offer traditional funeral services. They believe that by specializing in one area, they are able to provide their customers with a higher level of service and attention.Services & products
Pure Cremation offers direct cremation services, which means that the cremation takes place without a funeral service beforehand. They offer a range of packages to suit different budgets and preferences, including options for individual and pet cremations. They also offer a range of urns and keepsakes for customers to choose from.Location
Pure Cremation is located at Charlton Park Crematorium in Charlton Down, Andover. The area is primarily residential, with a few local businesses and amenities nearby. The nearest public transportation options are Andover railway station (6.8 miles away), Salisbury railway station (18.9 miles away), and Bournemouth Airport (29.7 miles away).Benefits
Customers should choose Pure Cremation because they offer a professional and compassionate service that is tailored to their individual needs. They are committed to providing a high level of customer service and ensuring that the process is as stress-free as possible. Their prices are also very competitive, making them an affordable option for those who want a simple and dignified cremation service.Good to know
Customers should be aware that Pure Cremation only offers direct cremation services and does not provide traditional funeral services. They also do not have a physical funeral home or mortuary, as all services are conducted at their crematorium location.Reviews
Customers have praised Pure Cremation for their professionalism, compassion, and attention to detail. They have also commented on the affordability of their services and the ease of the process. Overall, customers have been very satisfied with the service provided by Pure Cremation.Amenities
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cremation -
24-hour service
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online store
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delivery tracking
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personalization
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quality assurance
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aftercare services
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immediate cremation
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pet cremation
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grief support
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pre-planning assistance
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cremation merchandise
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private viewing
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direct cremation
FAQ
What are the options for funeral services that your mortuary offers?
At Pure Cremation Ltd, we offer a range of funeral services including direct cremation, attended funeral, and pre-paid funeral plans. Our direct cremation service is a simple and affordable option, while our attended funeral service allows you to personalize the funeral according to your preferences. We also offer pre-paid funeral plans which allow you to plan and pay for your funeral in advance.Can you assist with pre-planning a funeral?
Yes, we offer pre-paid funeral plans that allow you to plan and pay for your funeral in advance. Our team can assist you with the pre-planning process and ensure that your wishes are carried out according to your preferences.Can I make arrangements for my own funeral in advance with your mortuary?
Yes, we offer pre-paid funeral plans that allow you to make arrangements for your own funeral in advance. Our team can assist you with the pre-planning process and ensure that your wishes are carried out according to your preferences.Can I witness the cremation process or visit the crematory?
Unfortunately, we do not offer the option for families to witness the cremation process or visit the crematory. However, we can arrange for a memorial service or scattering of ashes at a later date if desired.What materials are the coffins made of?
At Pure Cremation Ltd, we offer a range of coffins made from different materials including wood and cardboard. Our cardboard coffins are environmentally friendly and biodegradable, while our wooden coffins come in various styles and finishes to suit different preferences.Reviews
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Nikki Harrison
I would not recommend this company to my worst enemy, Pure Cremation is nothing like it is advertised in the shiny brochures and sweet TV adverts, they are a total and utter shambles. Myself, my mum and my dad all had prepaid plans with Pure Cremation (all paid in full last year), My mum sadly passed away on the 14th April 2023 and these clowns were happy to leave her in a hospital morgue until the 10th May, despite us telling the adviser from Pure Cremation that we were not happy several times, he did absolutely nothing to help stating that they didn't have enough drivers! Despite the fact mum's plan was already paid in full last year, we were made to feel like we were begging just for them to collect her from the hospital, every date we were given from Pure Cremation was 'penciled in' no certain date for collection was given and we felt as though we were in 'limbo' holding out hope that she may be picked up from the hospital. It took my dad to throw his toys out the pram before a manager would sort out a nearer date - thank you Pure Cremation for making an already difficult time simply unbearable for us, me and my dad haven't had any time to mourn properly as we have been worrying sick about the antics of this company and having to chase them up constantly. We had high expectations of Pure Cremation and they have failed spectacularly. We decided to use a local reliable funeral director to take over this whole charade and they have been fantastic so far. On 28/4/23 my mum was collected from the hospital and arrived at our funeral directors chapel of rest, we only contacted them at 8.30am and threw our predicament at them and by 2pm the same day she was at their chapel of rest! This is compared to Pure Cremations shambolic pick up date of 10th May. On 9/5/23 mum was finally cremated, the service from our local funeral director has been stunning (which was actually a day before the proposed pick up from the hospital by Pure Cremation). Use your local funeral director as many now provide direct cremations without the hassle from this company 'Pure Cremation'. We had 3 prepaid plans with Pure Cremation and we have now cancelled all 3. Bear in mind this industry is not regulated, if it was this company would not exist. The reviews on trustpilot are all 5* as they are all concerning the payment of the plan, not the actual delivery of the "goods". Facebook reviews are a shocking 3.6/5, have a look for yourself. DO NOT USE THIS COMPANY, THEY TRULY DO NOT CARE. AVOID AT ALL COSTS. TRULY DISGUSTING, USE YOUR LOCAL FUNERAL DIRECTOR. REPLY TO PURE CREMATION: No apology in the world will ever change the level of non existent service we received that you had the cheek to charge over £300 admin fees for, per plan, so that's over £1000 worth of admin fees just to cancel the plans. Disgraceful.
24-05-2023
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vicky bateman-shipp
Having used the service 2 years ago for my sister our family was blown away by the true kindness and sensitivity of Pure Cremation. My mum immediately updated her wish to use the same service. Sadly, mum passed away 6 weeks ago. We didn't hesitate in calling Pure Cremation and again, true to form, they were so wonderfully kind and caring down to every last detail. Thank you.
22-05-2023
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Heather Robson
My Dad choose a pure cremation, didn’t want the fuss. They did him proud. Constant phone calls keeping me updated and only a phone call away if I needed them to ask any questions. Well done to all at pure cremation, for the care of my Dad.
22-05-2023
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•Princess Esme•
Would give 0 star if could. Absolutely vile company. Grandad had chose this and paid. Died at home. A truck rocks up and the men ask “where is he then” and we “might have to stand him up” to get him out. No respect at all in front of upset family members. Also my friend works in the funeral business they collect the dead in a job lot and cremate in a job lot. Doubtful you are getting just your loved ones ashes! Disgusting
20-05-2023
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Diane Freshwater
20-05-2023
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Chris Cullen
My father passed away earlier this year and we used Pure Cremation. They were very considerate and we were kept informed of when his ashes would be ready to collect. All costs were covered in the figure specified on the website. My mother and I would recommend them to others who have opted for cremation.
13-05-2023
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Kate Jopson
Prior to my father-in-law passing away I wanted to know more regarding Pure Cremations and what it entails, the call handler was empathetic and spoke to me in great depth. On the passing of my father-in-law, the call handler was patient even though I was upset, she patiently waited and supported me throughout the call. We was kept informed about the cremation, when his ashes would be returned. The currier who brought him back was amazing shown empathy towards me as it was an emotional time for me. Has a family we would high would highly recommend Pure Cremations
29-04-2023
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Bazzer1955
29-04-2023
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Angela Fielden
Very caring and professional service , great communication every step of the way . Made a very sad time much easier to cope with . I would recommend Pure Cremation to everyone .
29-04-2023
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douglas cook
Very professional & accommodating, took all the hassle out of what could've been a very fraught time. All dealt with in the best possible manner & the person who delivered mum's ashes back was very nice & polite. I'll be using them for my own funeral & my family have already been informed. Ann Bartlett.
29-04-2023
