Pump Express
Pump Express is a UK-based company that specializes in providing high-quality rainwater tanks and water pumps to customers in the building and construction industry. They also offer a range of machinery and equipment to meet the needs of their clients. As one of the leading suppliers in the industry, Pump Express is committed to providing exceptional customer service and delivering products that meet the highest standards of quality and reliability.
Introduction to Pump Express
Pump Express is a company based in Lichfield, England, that specializes in providing machinery and equipment for building and construction projects. The company has been in business for several years and has earned a reputation as a top supplier of water pumps and rainwater tanks. What makes Pump Express unique is their commitment to providing high-quality products and excellent customer service.Services & Products
Pump Express offers a wide range of services and products to meet the needs of their customers. They are known for their selection of water pumps, which are available in a variety of sizes and styles to suit any project. They also carry a wide range of rainwater tanks, which are perfect for storing rainwater for use in gardens and other outdoor areas.Location
Pump Express is located in Crossfield Fort, Crossfield Rd, Lichfield WS13 6RJ, United Kingdom. The area around the company is primarily industrial, with many businesses specializing in building and construction. Customers can expect to find a variety of equipment and supplies in the area, as well as plenty of opportunities to connect with other professionals in the industry. The closest public transportation options to Pump Express are the Lichfield City train station (1.3 miles), the Lichfield Trent Valley train station (2.4 miles), and the Lichfield bus station (1.2 miles).Benefits
Customers should choose Pump Express because of their commitment to providing high-quality products and excellent customer service. The company has a team of knowledgeable professionals who can help customers find the right equipment and supplies for their project, and they offer competitive prices on all of their products.Good to Know
Customers should be aware that Pump Express primarily serves the building and construction industry, so their products may not be suitable for all customers. However, their selection of water pumps and rainwater tanks is versatile enough to meet the needs of most customers.Reviews
Customers have praised Pump Express for their excellent customer service and high-quality products. Many customers have noted that the company's staff is knowledgeable and helpful, and they appreciate the competitive pricing on all products. Overall, customers have had a positive experience with Pump Express and would recommend them to others in the industry.Amenities
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warranty -
technical support
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after-sales service
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delivery
FAQ
What types of rainwater tanks do you supply, and what are their respective capacities?
We supply a range of rainwater tanks in different sizes and materials to suit various needs. Our tanks include slimline, round, and underground tanks with capacities ranging from 500 litres to 10,000 litres.How long have you been in the industry, and how much experience do you have with installing and maintaining rainwater tanks?
We have been in the industry for over a decade, and our team has extensive experience in supplying, installing, and maintaining rainwater tanks. We are committed to providing high-quality products and services to our customers.Do you offer installation and maintenance services for the water pumps you supply?
Yes, we offer installation and maintenance services for all the water pumps we supply. Our team of experts is trained to handle all types of water pump installations and maintenance tasks to ensure optimal performance and longevity of the pumps.Can you provide references or case studies from previous clients who have utilized your water pump solutions?
Yes, we have a list of references and case studies from previous clients who have utilized our water pump solutions. We are happy to share these with potential customers upon request to showcase our expertise and the quality of our products and services.What is the lead time for delivery of your water pumps and do you have a returns policy in place?
The lead time for delivery of our water pumps depends on the type and quantity of the pumps ordered. We strive to deliver our products as quickly as possible while ensuring their quality. We do have a returns policy in place, which customers can refer to in case of any issues with their orders.Reviews
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richard warner
21-05-2023
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Rich Henderson
Great advise and support. Built a bespoke package for me at a very reasonable price and delivery was quick. Highly recommended.
20-05-2023
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James
Brought a Powertank COMPACT – Fixed Speed – 125ltr as my new build house has aboslutely rubbish water pressure was a bit worried because of the size of water tanks can be large and it ain't a huge house. I have some room under the sink though and that's where the main water feed comes in. Anyway, called em up and spoke to a lad called Rob, he was alright, walked me through what I needed and ended up sending him a what'sapp photo of my setup and dimensions and that seemed ok, haven't got the tank yet. Will update this review when it's installed and fitted by the plumber chap I've chosen, hoping this will sort out my issues. If so I'll be recommending the neighboor one ahaha overall, rob was polite and got the job done, happy camper.
06-05-2023
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Peter
I spoke at length with James. Between us we found the exact pump needed. (without his expertiese I would have bought the wrong one) Excellent price and delivered on a Saturday (next day). All fitted perfectly. Thanks James and Pump-Express
27-09-2022
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Louise Duckling
We bought a Powertank UTILITY variable speed water pressure booster for our home. It works brilliantly and we have NO IDEA how we have managed without it all these years. Pump Express were really helpful. They recommended the right unit for us, delivered it promptly and have been a pleasure to deal with. Highly recommend.
27-05-2022
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Darren McCormick
Great Service.
27-05-2022
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The Truth
Very poor systems and after-sales service - be aware! We bought a water tank with variable pressure pump, as well as a water softener from this company back in December 2017. Only 3 years later, the water softener has broken down and stopped softening the water. When I contacted them all they offered to do was send the manual by email and said 'have a go'. After testing and following the procedures (as an amateur) still it is not working. I contacted them again and received this reply: ----- Thanks for your email. As the unit was purchased in 2017 (11th December) it is no longer under warranty I’m afraid – from my recollection of our previous conversation this is why all I was able to offer you was a copy of the instruction manual and to go through the troubleshooting points listed within. We are a supply-only company so unfortunately we do not have any engineers or other staff available to conduct site visits. The only thing I am able to offer is an apology I am unable to be of more assistance – I appreciate this doesn’t exactly help but beyond offering to sell you another one there is nothing else I can do. ---- TOTALLY USELESS - rather go with a company like Harvey Water Softeners who will be able to service the product they sell. What a waste of money with this company! I'm fuming. Understand what you're getting when you buy from them!
27-05-2022
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Jean Michel Chami
27-05-2020
