PropCall Limited
PropCall Limited is a telecommunications company based in Manchester, England. They specialize in providing professional telephone answering services to businesses.
Introduction to PropCall Limited
PropCall Limited is a telecommunications company that specializes in providing telephone answering services to businesses. Founded in 2005, the company has grown to become a leader in the industry, with a commitment to providing exceptional customer service to its clients. What sets PropCall Limited apart from its competitors is its team of highly trained professionals who are dedicated to ensuring that each call is answered promptly and handled with care.Services & products
PropCall Limited offers a range of telephone answering services, including call forwarding, message taking, and virtual receptionist services. The company's team of experienced operators is available 24/7 to answer calls on behalf of its clients, ensuring that their customers always receive a prompt and professional response.Location
PropCall Limited is located in Suite 5B Maclaren House, Talbot Rd, Manchester, in the heart of England. The area is home to a mix of businesses, including retail shops, restaurants, and professional services firms. The office is conveniently located near several public transportation options, including the Trafford Bar Metrolink station, which is just a 10-minute walk away. Other nearby options include the Cornbrook and Exchange Quay Metrolink stations, both of which are less than a mile away.Benefits
PropCall Limited prides itself on providing exceptional customer service to its clients. The company's team of experienced operators is dedicated to ensuring that each call is answered promptly and handled with care, which helps to enhance the reputation of its clients' businesses. Additionally, PropCall Limited's services can help to reduce the workload of its clients' staff, allowing them to focus on other important tasks.Good to know
Customers should be aware that PropCall Limited's services are only available to businesses located in the United Kingdom. Additionally, the company requires a minimum monthly commitment of 100 calls.Reviews
Customers rave about PropCall Limited's exceptional customer service, with many citing the company's team of friendly and professional operators as a key factor in their satisfaction. Clients appreciate the peace of mind that comes with knowing that their calls are being handled by experts, and many report that the company's services have helped to improve their businesses' reputations.Amenities
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live answering -
call transferring
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voicemail services
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call screening
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appointment scheduling
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online account management
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customized greeting
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fax services
FAQ
What type of call answering services do you offer?
We offer professional telephone answering services to businesses of all sizes.How many call agents do you have and are they trained specifically for my company needs?
We have a team of highly trained call agents who are dedicated to providing exceptional service to our clients. Our agents are trained to handle calls according to your specific requirements.Can you customize your services to fit my company's specific requirements?
Yes, we can customize our services to meet the unique needs of your business. We work with you to understand your requirements and tailor our services accordingly.How quickly can you answer my calls and what are the hours of operation?
We answer calls promptly and aim to answer all calls within three rings. Our hours of operation are Monday to Friday from 8am to 6pm.How do you ensure the security and confidentiality of my callers' information?
We take the security and confidentiality of your callers' information very seriously. We use state-of-the-art technology and processes to ensure that your information is secure and protected at all times. We are fully compliant with all relevant data protection laws and regulations.Reviews
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Explore With Son & Me
Absolutely disgusting service. I’ve been left with no heating and no hot water with a baby in the house. They’ve told me this on New Year’s Day, and that I’m not to expect someone to come out till Tuesday when they can reallocate back to my estate agents. Absolutely do not care. It seems to be more of a tick in the box service for estate agents rather than a team that will actually help out of hours. They basically told me they’ll be nobody available to help.
27-01-2023
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L C
Utterly useless. Been waiting 7 hours for a call back. Been cut off repeatedly and still no sign of the emergency plumber they promised. No heating and no hot water. Letting agent and landlord no doubt happy with this service.
27-01-2023
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Jessica Davies
We have outsourced our out of hours provisions to Propcall and are very impressed with their services - they are delightful to work with. Everyone in the team is friendly, professional and knowledgeable. Would highly recommend them and their services.
27-07-2022
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Harper Stone
We are delighted with the PropCall team's service and attitude. They are excellent all round - highly recommend!
27-06-2022
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Debiy Xenia
I've been so thankful for the Prop Call team lately, they are a fantastic help day in day out and I'd be genuinely lost without them now.
27-05-2022
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Annmarie Clark
Exceptional service from Aaron and the team. I would highly recommend Propcall to anyone. 5* service well done.
27-05-2022
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Peter Clubbe
PropCall has done exactly what they promised and answer our tenants out of hours issues without having to refer to our Team.They have an excellent knowledge of properties and the issues which arise. This has saved our staff being on call and helped enormously.
27-05-2022
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Jennifer Batty
I use PropCall for my out of hours provision and am so impressed by their professionalism, friendliness and ability to be flexible. I would highly recommend PropCall to any organisation that needs a superstar out of hours team.
27-05-2022
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Shaun Brannen
We started with Aaron and the team in late December 2021 and I have been delighted with the seamless way that Propcall have worked with us for the benefit of our clients. Keep up the excellent work, and I look forward to our working relationship growing stronger. Shaun Brannen
27-05-2022
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Ryan Gray
27-05-2022
