Pronto Accident Repair Centre Peterborough
Pronto Accident Repair Centre Peterborough is a leading auto repair and maintenance company located in Peterborough, England. They specialize in auto body repairs and offer a wide range of services for cars, boats, and motorcycles. Their team of experienced professionals is dedicated to providing high-quality services to their clients. Whether it's a minor scratch or major collision repair, Pronto Accident Repair Centre Peterborough has the expertise to get the job done efficiently and effectively. They are committed to providing exceptional customer service and ensuring customer satisfaction.
Introduction to Pronto Accident Repair Centre Peterborough
Pronto Accident Repair Centre Peterborough is a car repair and maintenance company located in Peterborough, England. The company has been in business for several years and has become a staple in the local community. Their mission is to provide exceptional auto repairs to their customers in a timely and affordable manner. What sets Pronto Accident Repair Centre Peterborough apart from other auto body shops is their commitment to quality work and customer satisfaction.Services & Products
Pronto Accident Repair Centre Peterborough offers a wide range of auto repair services, including collision repair, dent removal, scratch repair, and painting. They also offer regular car maintenance services such as oil changes, brake service, and tire rotations. In addition, the company provides boat and motorcycle repairs.Location
Pronto Accident Repair Centre Peterborough is located on Frank Perkins Way in Peterborough. The area surrounding the shop is a mix of residential and commercial properties. Customers can expect to find other businesses such as gas stations, restaurants, and retail stores nearby. The shop is easily accessible by public transportation, with the closest bus stop being just a 5-minute walk away. The three nearest public transportation options are the Frank Perkins Way Bus Station (0.3 miles), the Boongate Bus Stop (0.4 miles), and the Newark Road Bus Stop (0.5 miles).Benefits
Customers should choose Pronto Accident Repair Centre Peterborough because of their commitment to providing high-quality work and excellent customer service. The company uses only the best tools and equipment to ensure that repairs are done correctly the first time. Their staff is knowledgeable and experienced in auto repair and will work to get customers back on the road as quickly as possible.Good to Know
Customers should be aware that Pronto Accident Repair Centre Peterborough is closed on Sundays. They should also know that the shop offers a guarantee on all repairs, so if there are any issues with the work done, they will fix it free of charge.Reviews
Customers have left positive reviews for Pronto Accident Repair Centre Peterborough, praising the company for their excellent work and customer service. They have also noted that the shop is reasonably priced and that repairs are completed in a timely manner. Overall, customers recommend Pronto Accident Repair Centre Peterborough for all auto repair needs.Amenities
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tow truck -
air conditioning service
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oil change
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brake service
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battery charger
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engine repair
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wheel alignment
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exhaust system repair
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windshield replacement
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free estimate
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pick-up & delivery
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collision repair
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frame repair
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rust repair
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detailing
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tire change
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window tinting
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shuttle service
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loaner vehicle
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towing service
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online booking
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certified mechanics
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tire rotation
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battery replacement
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transmission repair
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detailing service
FAQ
What types of repairs do you specialize in for cars, boats, and motorcycles?
We specialize in a variety of repairs for cars, boats, and motorcycles, including body repairs, dent repairs, paintwork, and mechanical repairs.What certifications or qualifications do your technicians have?
Our technicians are highly qualified and certified in auto body repairs, with years of experience and training in the field. We are committed to providing the highest quality repairs and services to our customers.What certifications or qualifications does your staff hold for auto body repair?
Our staff holds a variety of certifications and qualifications in auto body repair, including I-CAR and ASE certifications. We are dedicated to ensuring our staff is highly trained and skilled in all aspects of auto body repair.Do you provide a warranty or guarantee for your repairs and services?
Yes, we provide a warranty and guarantee for all of our repairs and services. We stand behind our work and are committed to ensuring our customers are satisfied with the quality of our repairs.Do you offer any warranties or guarantees on your work?
Yes, we offer a warranty and guarantee on all of our work. We are committed to providing the highest quality repairs and services to our customers, and we stand behind our work with a warranty and guarantee.Reviews
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Chris Ward
Good quality repair but 2 cans of pop taken from the boot, £1 shopping trolley coin taken along with COVID face mask Plus all of the jack and tools just left out of the tool bag rolling around the "underboot" compartment. Shoddy and thriving ruined what would have been an excellent experience
27-04-2023
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Tahir Maqsood
27-04-2023
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Anna W
Pronto Peterborough repaired my car following an accident in January. They were always incredibly polite and quick to respond on the phone when organising the repair (photos etc were organised on the day of the accident). They explained processes well and kept in contact during the repair period. They were able to work around me in terms of pick up and drop off times with little notice at around an hour's distance. They cleaned my car inside and out. The man who picked up and dropped off my car was particularly polite and clear. Overall a very professional outfit. I am a bit confused by the negative reviews which honestly bear no resemblance to my experience with this company.
27-02-2023
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Lorraine Brown
Repairs to car after criminal damage
27-11-2022
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Stephen Crane
At this present moment in time, having just pick up my car, with the garage having had it for nearly four weeks, l'm discussed with the finish product. The wheel trim does not fit correctly and the position of the wing doesn't correspondence with the opposite side. Having to take it back for an explanation. Not a happy bunny.
27-10-2022
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Demi Malyon
My car has currently been with this company for 4 weeks and will not be ready for at least another week. They were contacted via my insurance early June 2022 and failed to book me an appointment until August 2022. No parts were ordered at the time of booking which resulted in a delay (fair enough if they run on buying parts once receiving the car) but I have been told misinformation to what seems to be to get rid of me considering I chased them multiple times before even getting to book my car in. I was first told 2 weeks then 3 weeks then 4 more working days (the queen bank holiday pushed this back a day which is understandable) and was told they would note down for this to be a rush order. I was yet to hear anything considering my car was meant to be completed today to be told in a snotty manner that it will not be until next week. I was then told nothing was put on my file and that there was nothing they can do. I was told they allow 3 weeks for a car to be repaired however on the completion date which they are not confident will be honoured, they would have had my car for OVER A MONTH. The only damages to my car was the bumper and sensors - it was very minimal. I would dread to think how long they would take to a severe damage. Will never use in the future whether this be via insurance or not. Staff have not always been friendly and quite patronising. I requested a complaint to be logged however unsure if this is the case as staff were very dismissive and I have to say multiple times I would like to log a complaint before they acknowledged this.
27-09-2022
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Sandra McLachlan
Following an accident earlier this year my vehicle was repaired by Pronto! The service was excellent and the staff were pleasant, courteous and kept me fully informed throughout the duration of the repairs. I had never heard of Pronto previously but would certainly recommend them following this experience. On a personal level I would like to thank the staff at the Reception centre who were funny, helpful and a credit to Pronto Service: Body & Trim
27-08-2022
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Jason
27-08-2022
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Imran Irfan
Watch out for parts being exchanged for faulty ones, which is what I have just found out on my car. Will be taking things further with them through legal process.
27-08-2022
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Joanna Newham
Put into contact with this company to fix my car after an accident. It is borderline undriveable as the photos I sent demonstrated, especially given that I had to drive a 2.5 year old around in a car without a wing mirror on the passenger side. Sent photos in and did not hear anything for over 2 weeks and chased twice. Both times I chased the people on the phone were unhelpful and did not offer any reassurance that my car would be fixed anytime soon. I mentioned that I did not feel the car was safe to drive and I just got told that it was not illegal to not have a passenger side wing mirror. I even asked my insurance company to chase and they did not have any success. Really poor service, would not recommend. In the end, had to get my own valuation on the repairs and find my own company. This was all done through my married name- Joanna Carter.
27-08-2022
