Procare Nursing Ltd
Procare Nursing Ltd is a healthcare and medicine company based in Cardiff, Wales. They specialize in providing nurses' agencies and care agencies services to their clients.
Introduction to Procare Nursing Ltd
Procare Nursing Ltd is a healthcare and medicine company located in Cardiff, Wales. Established with the purpose of providing top-notch nursing and care services to patients, the company has a rich history of over a decade of experience in the industry. What makes this company unique is its team of experienced and compassionate professionals who are dedicated to delivering personalized care to each patient.Services & products
Procare Nursing Ltd offers a range of services to its clients, including nursing care, home care, respite care, and palliative care. Clients can also access specialist services such as dementia care, stroke care, and end-of-life care. The company's team of trained and qualified nurses and care assistants are available round the clock to provide support for clients in their homes or in residential care homes.Location
Procare Nursing Ltd is located in the heart of Cardiff, a vibrant city with a rich cultural heritage. The area is home to a variety of businesses, including retail stores, restaurants, and cafes, providing visitors with a diverse range of experiences. The company is also conveniently located close to public transportation options, with the closest options being the Ninian Park train station (0.4 miles), the Ely Bridge train station (0.5 miles), and the Bus Stop on Cowbridge Road East (0.1 miles).Benefits
Procare Nursing Ltd stands out from other nurses' agencies and care agencies due to its commitment to providing high-quality care services to its clients. The company's team of professionals are not only highly trained and qualified but also compassionate and dedicated to providing personalized care to each patient. The company also offers flexible care packages to suit the needs and preferences of each client.Good to know
Customers should be aware that Procare Nursing Ltd is committed to providing transparent and reliable care services. The company has stringent recruitment procedures in place to ensure that only the best professionals are hired to work with clients. Additionally, the company is regulated by the Care Quality Commission (CQC), which ensures that the care services provided by the company meet the required standards.Reviews
Customers have consistently praised Procare Nursing Ltd for its high-quality nursing and care services. Clients have commended the company's team of professionals for their compassionate and personalized care, as well as their reliability and professionalism. Many clients have also reported feeling well-supported and informed throughout their care journey with the company.Amenities
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24-hour care -
home visits
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private nursing
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respite care
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companionship
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care planning
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medication administration
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personal care
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mobility assistance
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domestic assistance
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shopping assistance
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meal preparation
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social support
FAQ
What types of services do you offer, and what is the quality of care provided by your agency?
We offer a range of nursing and care services, including nursing at home, palliative care, respite care, and companionship services. Our agency provides high-quality care that is tailored to each client's individual needs. We strive to ensure that our clients receive compassionate and professional care at all times.How do you select and train your healthcare professionals, and what qualifications and experience do they have?
We have a rigorous selection process to ensure that we only hire the best healthcare professionals. Our staff undergo a thorough screening process that includes background checks and interviews. We also provide ongoing training to ensure that our staff is up-to-date with the latest industry standards and practices. Our nurses and carers are qualified and experienced in their respective fields.What is your process for matching caregivers to clients, and how do you ensure compatibility and trust between them?
We carefully match our caregivers to clients based on their specific needs and preferences. We take into consideration factors such as personality, experience, and availability. We also encourage open communication between our clients and caregivers to ensure trust and compatibility. Our agency values transparency and honesty in all our interactions with our clients.What is your pricing structure, and are there any hidden fees or costs I should be aware of?
We offer competitive pricing for our services, and our fees are transparent and upfront. We do not have any hidden fees or costs, and we provide our clients with a detailed breakdown of our charges. Our agency believes in providing value for money and excellent customer service.How do you handle complaints, issues, or emergencies, and what support can I expect from your agency in these situations?
We take complaints and issues seriously and have a dedicated team to handle them promptly. We have a robust complaints policy in place, and we encourage our clients to provide feedback to help us improve our services. In case of emergencies, we have a 24/7 on-call service to provide support and assistance to our clients. Our agency is committed to ensuring that our clients receive the highest level of care and support at all times.Reviews
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Iwalewa Janet
Good n collected
29-01-2023
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anissa ouabri
I have worked for procare for many years and received nothing but the best experiences. You learn to grow and are supported to grow. Office staff are lovely (Lexmi,Chris) . It saddens me to be moving city’s otherwise I would still be in procare.
29-05-2022
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adeniji afolabi
29-05-2022
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virginija petrauskyte
Worst company I worked ever Some staff is rude those especially working in office
29-05-2022
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Romy Reynauld
Excellent agency, care and support staff are polite, respectful and well trained.
29-05-2022
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YD
29-05-2021
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Patrick Amadi
Still the best company I have ever worked with since moving to the UK. Supportive and always putting the welfare of their staff first. I miss working with them.
29-05-2021
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Kevin Phillips
If you are looking for a career in care don't work for this company. They provide you with very few hours so you can't earn a living or pay bills and when you seek alternative employment they fail to provide a satisfactory reference. Vile company .
29-05-2021
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Rhi M
Absolutely brilliant one member of staff Laura, she knew my mum as she cared for her. When my mum took a tumble in a street local to home on her mobility scooter she was wet cold bruised and scraped. I rang the agency and un be known to me my mum rang Laura as she was kind of talking but was lying on floor, Laura attended and stayed throughout she went above and beyond... She didn't have to do it but she did... And so thankful for amazing kind and compassionate carers our vulnerable need them.
29-05-2021
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Roengruethai Kitisriworaphan
29-05-2021
