Pro-Direct Sport
ProDirect Sport is a leading company in the sports industry, specializing in soccer stores and sport shops. They also serve as sports accessory wholesalers, providing a wide range of products to their customers. With a focus on quality and customer satisfaction, ProDirect Sport has become a trusted name in the industry. Their shops and shopping experience are top-notch, providing customers with everything they need to pursue their athletic goals.
Introduction to ProDirect Sport
ProDirect Sport is a UK-based company that specializes in providing a wide range of sports products and accessories. Established in 1981, the company has grown to become one of the leading soccer stores and sports accessory wholesalers in the country. ProDirect Sport prides itself on its vast knowledge of the sporting industry and its ability to provide top-quality products and services to its customers.Services & Products
ProDirect Sport offers a wide range of services and products to its customers. The company specializes in soccer gear and equipment, but also carries a variety of sports accessories for other sports such as tennis and running. Customers can buy anything from soccer balls to running shoes to fitness wear from ProDirect Sport.Location
ProDirect Sport is located on Shaldon Road in Newton Abbot, England. The area is known for its variety of shops and shopping centers, including several other sports shops. Customers can expect to find a mix of local and national businesses in the area. The closest public transportation options are the Newton Abbot railway station, which is 1.2 miles away, the Newton Abbot bus station, which is 0.8 miles away, and the Newton Abbot taxi rank, which is 0.7 miles away.Benefits
Customers should choose ProDirect Sport because of its vast selection of sports products and accessories, as well as its knowledgeable and friendly staff. The company is committed to providing top-quality products and services to its customers, and offers competitive prices to ensure customer satisfaction.Good to know
Customers should be aware that ProDirect Sport primarily focuses on soccer gear and equipment, although they do carry a variety of other sports accessories. The company also offers online shopping and delivery options for added convenience.Reviews
ProDirect Sport has received positive customer reviews for its vast selection of sports products and accessories, as well as its knowledgeable and friendly staff. Customers appreciate the company's commitment to providing top-quality products and services at competitive prices.Amenities
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parking
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changing room
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cleats
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shin guards
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soccer ball
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jersey
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goalkeeper gloves
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referee kit
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soccer socks
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turf shoes
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soccer shorts
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training gear
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soccer accessories
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free parking
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online shopping
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delivery service
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gift cards
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loyalty program
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credit card payment
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customization
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discounts
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returns policy
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free shipping
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fast delivery
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bulk discounts
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personalized service
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in-store shopping
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variety of products
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quality assurance
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expert advice
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after-sales support
FAQ
What types of sports equipment and gear do you specialize in?
We specialize in soccer equipment and gear, including shoes, jerseys, balls, and training equipment. We also offer equipment and apparel for other sports such as running, tennis, and rugby.Do you have minimum order requirements?
No, we do not have minimum order requirements. Customers can order as much or as little as they need.Can you provide references from existing clients?
Yes, we can provide references from existing clients upon request. We are proud of our customer satisfaction and are happy to share their feedback.Do you offer any warranties or guarantees on your products?
Yes, we offer warranties and guarantees on our products. The length and terms of the warranty or guarantee may vary depending on the product, so please check with us for specific details.Do you offer any discounts or loyalty programs for frequent customers?
Yes, we offer discounts and loyalty programs for our frequent customers. These programs vary depending on the customer's needs and purchasing history, so please contact us for more information.Reviews
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amy houghton
Pro direct WAS a good site Ive ordered a pair of football boots to recieve the cheap pair. No one to get hold off customers service is shocking!!! Never will i use this site again.
06-05-2023
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Brian Holden
Just don’t get why a company can’t have a telephone number on there web site so your able to contact them directly absolutely stupid ,and my order is late ?
27-04-2023
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Andy Fewings
27-04-2023
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Last Mile Express (Sameday delivery service)
27-04-2023
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ettore ramazzotto
First and last purchase with them! Customer Service very unhelpful and not responsive, I was entitled a discount but it was never applied. I then applied for a refund but they simply stopped answering my emails. Unprofessional, untrustworthy and non-existing service. I would strongly advise to use different companies.
27-04-2023
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Vass Szilárd
27-04-2023
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John Matthews
Ordered online, received email to say boots would be despatched, then heard nothing for a week until i chased via email. Told boots were not in stock and I would get a refund in 7 days. No explanation why they had not contacted me to tell me the boots were not available. Basically I leant them £60 for 2 weeks, interest free!
27-04-2023
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David Riley
Scam website. Trust the reviews
27-03-2023
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neil moran
I find these excellent both with stock availability and delivery. I get deliveries to Dublin, Ireland never had any problems always been quick with delivery.
27-02-2023
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Bal Gill
What a shambles of a company, especially if you are trying to return items! Shame we can't have a negative score as they don't even deserve 1 star!! Bought my son football boots for Christmas, but needed to return them as they did not fit. Proceeded to order different sizes and return the boots that we did not need once he was happy with the correct fit. Placed the original order on 28/11/2022, and finalised the returns by 08/12/2022. I did everything as instructed, logging onto my Prodirect account, selecting the items I wished to return, generating the return slip and sending via the selected courier. I received all the e-mail correspondance from Prodirect Sports and the courier(Asda ToYou), so was confident that Prodirect would be refunding me once in receipt of the return within the 10 days specified. Fast forward to 05/01/2023 and I had not recieved any refunds, so I proceeded to get in-touch with them. This is where the frustrations began, as you cannot call them nor Web chat with them. The only way to get in-touch with them is via e-mail provide all the information, wait at least two days for an answer, only to have do it all again because when you send a reply, a different customer service representative asks for the same information and the cycle repeats itself. What annoyed me the most was that the first customer service representative that replied to my initial query claimed they could not see evidence on their system that I had returned any items, even though I had attached all the correspondance proving I had. Thankfully, I purchased via Paypal on my credit card and raised a couple of cases for refund requests. I have already been successful in receiving one of my refunds, and now awaiting Paypal's review for my other refund. These were not small amounts I was chasing, circa £350+ in total, so very keen to see that money back. Avoid this company at all costs, and go with the brands directly via their websites instead. I hope Prodirect Sports take heed of this review and improve their customer service by re-introducing the customer support telephone line, and invest in better systems to handle customer enquiries, but I will not be using them ever again. Buy at your own risk!
27-01-2023