Prime Student Living - Kensington House

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Reviews

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  Letícia Brancher

  Great place to live in, the property's location is so convenient (heart of the city), rooms are fully equipped and staff is incredibly supportive and caring (special mention to Ola, Patryk and Josh). The mentioned staff is amazing because they always help you in whatever you need as soon as they can, promote events for students to get to know each other and care about our safety (we even have security in the reception now during the night). Definitely recommend. After prime started to manage the building, a lot of positive changes have happened!

  20-05-2023
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  Susan Sherifi

  The staff at Kensington House are amazing! They listen and respond to all issues and handle everything very quickly. They are very kind and supportive everything and you can always rely on them. The accommodation also has loads of facilities such as study rooms on each floor, a free gym, parking, cinema room, games room and more. The location of the accommodation is great too! Close by to Birmingham New Street station and China town, it makes travelling and getting your essentials very easy. I recommend choosing Kensington House to live in!

  13-05-2023
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  Zhang Rosa

  (Translated by Google) I lived there a few years ago, and then I lived there for more than half a year after returning to China due to the epidemic. At that time, the apartment said that there would be an epidemic subsidy for returning to China to refund a little room fee, but there was no information after filling out the application and materials. After the epidemic came back, no matter how much I contacted by email, I didn’t reply, including the deposit was not refunded~ I’m really speechless🙄 I didn’t answer the administrator (Original) 几年前住的，然后疫情回国才住了半年多吧。当时公寓说会有疫情回国补贴退一点房费，填完申请和资料之后一直没有信息。疫情回来发邮件怎么联系都不回复，包括押金也都没退～真的无语🙄 找管理员直接都不搭理

  13-05-2023
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  Saurav Das

  27-10-2022
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  SHARON KIM

  Stayed here for a month during the summer and a month during the winter and I thought it was nice and cozy. It definitely was a bit too hot during the summer and during the winter the heater breaks a lot. There isn't any AC and the windows don't open all the way so its difficult to get any fresh air inside. This keeps all the smell from food inside - which gets on the carpet outside the halls. Besides that I thought that the overall layout and pricing was decent! The management changed recently and she is great! (previous management was very bad) She is trying to make lots of changes to the place and I'm looking forward to seeing how much better it will be when I visit again. The overall location is really good and every door needs a key which is good. Hopefully they add more washing/drying machines in the future and as well as being able to open the windows a bit more for some fresh clean air!

  27-10-2022
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  Xingxing Wu

  (Translated by Google) Why no zero stars? I suggest everyone to run away, this is the second night when I was woken up by the fire alarm in the early morning and the fire alarm has been going off for two hours and no staff has shut it down (this apartment does not have a 24h front desk) If you want to have a good sleep, stay away from this apartment without a 24h front desk (Original) 为什么没有零星？建议大家快逃，这已经是第二个晚上凌晨被火警吵醒而且火警已经响了两小时没工作人员关（这个公寓没有24h前台） 如果你想要有好睡眠，远离这个没有24h前台的公寓

  27-08-2022
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  Ali Gord

  I have lived in the Kensington House for nearly two years. Despite Kensington House impressive features, there are a few issues that need to be taken into consideration. Please note, I am just writing a review based on my experience trying to be objective. The choice is of course entirely up to you. First the advantages: + Great location: easy access to New Street Train Station and B’ham City Centre. + Studios have a good layout. They are designed to provide pleasant experience for the occupier. + Lots of amenities inside & around the building (e.g., gym, study space, parking & …). + Staff are friendly and brilliant. They always helped swiftly with queries. And the downsides: - The rooms are not soundproof. For instance, if you are so unlucky to be near someone who like to shout or sing at 2 AM (Happened to me!), there is nothing you could do except to complain. There are no rules against these sorts of anti-social behaviours. - Drug policies are also not that tight. Almost everyday you could smell cannabis. I understand this is subjective and some folks have prescriptions for that. But I couldn’t bear the smell of pot indoors. - Perhaps the most annoying thing in this building is the false fire alarms. This is happening frequently as people smoke indoors and/or simply forgetting that the stove is on! - Slow office managerial processes. Hope this helps people in making decision! Yet I must say I enjoyed the time staying there.

  27-07-2022
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  Aleksandrs Krivickis

  Review update after staying in kensington house for a while: Exceptional customer service thanks to Dominique Saunders Too hot: Don’t pick the sunny side windows if planning to live there during the hot season, at the time of stay building had no air conditioning and heat was a big concern, very unhealthy. Noise pollution: Motorway side is very noisy even during the nights. Closing window however provides a reasonable sound insulation. =================================== That’s how a first floor studio looks like. This house has on-site parking and on-site amenities such as cinema room, tiny gym, playroom and study room. Nice place.

  27-06-2022
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  H Warren

  My daughter is living here and loves it

  27-05-2022
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  Sisi Speaks

  Really nice place to live in, the studios have decent amount of room which is very helpful! The building is not to far way from city centre which is great everything’s accessible. The facilities are superb also as well as having your own space you have cinema room, gym and group kitchen etc. To top it all of the manager Dominique is great here always helping as much as she can really does care about your well-being checks up to see how you are before leaving the building, any problems you may have shes there to support in and out of hours which is great!

  27-05-2022