Prime Care Medical Centre
Prime Care Medical Centre is a healthcare provider located in Grays, England. They specialize in community health centres, medical groups, and public medical centers. Their focus is on providing quality healthcare and medicine to their patients. Prime Care Medical Centre is committed to improving the health and well-being of the community they serve.
Introduction to Prime Care Medical Centre
Prime Care Medical Centre was established in Grays, England with the aim to provide top-quality healthcare services to the community. The company was founded by a group of medical professionals who have been in the industry for over 20 years. Prime Care Medical Centre is unique because of its commitment to providing personalized care to each patient. They believe that every patient is different and deserves individualized attention to address their specific needs.Services & products
Prime Care Medical Centre offers a wide range of services, including general check-ups, vaccinations, and medical consultations. They also specialize in chronic disease management, mental health, and women's health. The company has state-of-the-art facilities and employs highly qualified medical professionals to ensure that patients receive the best care possible.Location
Prime Care Medical Centre is located in the heart of Grays, a bustling town in the borough of Thurrock. The area is known for its vibrant community and diverse businesses, including restaurants, shops, and entertainment venues. The centre is conveniently located near public transportation options, including the Grays Train Station, which is only 0.4 miles away. Other nearby options include the Grays Bus Station (0.3 miles) and the Grays Riverside Bus Stop (0.1 miles).Benefits
Customers should choose Prime Care Medical Centre because of its commitment to providing personalized care. The company believes in building long-term relationships with its patients and works closely with them to address their specific healthcare needs. Prime Care Medical Centre also offers a wide range of services, making it a one-stop-shop for all healthcare needs.Good to know
Customers should be aware that Prime Care Medical Centre operates on an appointment-only basis. Patients are advised to call ahead to schedule their appointment to ensure that they receive timely and efficient care.Reviews
Customers have praised Prime Care Medical Centre for its excellent customer service and top-quality healthcare services. Patients have noted that the medical professionals are knowledgeable and caring, and take the time to address all of their concerns. Overall, customers have had an overwhelmingly positive experience with Prime Care Medical Centre and highly recommend it to others.Amenities
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parking -
wheelchair accessibility
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online booking
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extended hours
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on-site pharmacy
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mental health services
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physiotherapy
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laboratory services
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appointment scheduling
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insurance acceptance
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wheelchair accessible
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on-site lab
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weekend hours
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patient portal
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specialty care
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primary care
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urgent care
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prescription refills
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vaccinations
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health screenings
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imaging services
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x-ray facility
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pharmacy
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laboratory
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outpatient clinic
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urgent care center
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cardiology department
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pediatric department
FAQ
What services are offered at this public medical center?
At Prime Care Medical Centre, we offer a wide range of medical services including primary care, pediatric care, women's health, mental health, chronic disease management, and urgent care services.Are all the medical professionals in your group licensed and certified?
Yes, all medical professionals in our group are licensed and certified to provide quality healthcare services to our patients.How do you ensure patient confidentiality?
We take patient confidentiality very seriously at Prime Care Medical Centre. We have strict policies and procedures in place to protect patient information and ensure that it is only accessible to authorized personnel.How long are wait times for appointments and urgent care services?
Wait times for appointments and urgent care services may vary depending on the time of day and the demand for our services. However, we do our best to minimize wait times and provide timely access to care for all our patients.What is the process for making appointments and accessing care at your community health centre?
To make an appointment or access care at Prime Care Medical Centre, you can call our office directly or use our online appointment booking system. We also accept walk-in patients for urgent care services. Our friendly staff will guide you through the process and help you get the care you need.Reviews
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Mike Tmc
NHS has a lot of problems, but I get proper treatment from the doctors and staff at Prime Care.
29-04-2023
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Cristian D
absolutely incredible!!! after my wife has been trying to talk to someone since 8 o'clock in the morning, I tried to call and they answered me after 5 minutes... I explained nicely that my little girl is coughing very hard and that my wife tried to talk to them in the morning! They told me that they tried to call and that it was the wrong number, all kinds of excuses!!! Then they hung up on me in front of me!!!!The lady who works there should learn to behave!!!That’s s**t gp i had in last 8 years!!!
29-03-2023
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Martin Taylor
29-03-2023
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Ann Woodroffe
Absolutely awful place ! Brogan is rude and helpful and for the last 3 months my prescription has been wrong when I go to collect it from the pharmacy (not their error) so I end up chasing between pharmacy and Doctors - quite frankly I have better things to do after a day at work. You are very lucky if you get an answer on the phone - usually goes to voicemail or just rings and rings. Got more chance of seeing God than the Doctor. I was recently offered a telephone appointment in three weeks time - absolutely disgusted . Then they wonder why people go to A & E and clog the system up. Will leave this practice as soon as I can - my husband has a much better Doctor so I’ll go there.
29-12-2022
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Karel Kivi
Only reason I’ve been here for years is because no other doctors have space , the doctors don’t give care about you or your problems. Update; I’m unable to even get through anymore , they have the audacity to hang up on me
29-09-2022
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Kelly Harrison
Poor
29-09-2022
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Mr S
Sharon is the issue here. Rude, arrogant and stupid. Maybe if she retired, the ratings would go up. She doesn’t know government guidelines either. She needs to be re-educated. God help us and all those who are struggling with this lady. Nicole, however is a fantastic receptionist, provides very good service. Sharon isn’t bothered about her job there. She just wakes up to make our lives a misery.
29-05-2022
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Mothosir A
The receptionist, Mattine has a very bad attitude with patients and does not pick up calls. I don’t know if it’s work stress or personal but this is inappropriate behaviour and your attitude towards the patients should be equal and always friendly. The doctor however is very nice and friendly, but I have to say otherwise about the receptionist.
29-05-2022
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Leoni Ward
Lady doctor is lovely and the younger receptionist, however their is an older lady receptionist that is the lady on the surgery voicemail also!! She is horrid and needs to retire ASAP she is lacking empathy and the customer service skills needed for her job role! Rude and sounds like she cant be bothered . If shes that miserable she should leave!
29-05-2022
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Marcin Sznel
Always helped in need. It's needs to be understood that entire NHS is under a lot of stress. Entire staff a Prime Care has always done it's best for me and other patients.
29-05-2022
