Pretlove's Removal and Storage Ltd
Pretlove's Removal and Storage Ltd is a company based in Epping, England. They offer a range of services including boat storage facilities, piano moving services, warehousing and storage, and transportation and shipping.
Introduction to Pretlove's Removal and Storage Ltd
Pretlove's Removal and Storage Ltd is a family-owned business that has been operating for over 100 years. The company was established in 1904 and has since been providing customers with exceptional removal and storage services. What makes this company unique is their commitment to customer satisfaction and their attention to detail. They understand that moving can be a stressful experience, so they aim to make the process as smooth as possible for their customers.Services & products
Pretlove's Removal and Storage Ltd offers a wide range of services that include boat storage facilities, piano moving services, warehousing, and storage, as well as transportation and shipping services. Customers can trust them to handle their possessions with care and ensure they arrive at their destination safely.Location
Located in Epping, Essex, customers can expect to find a mix of residential and commercial properties in the area. Epping is a popular destination for those looking to escape the hustle and bustle of city life, while still having easy access to London. The closest public transportation options are Epping Tube Station, which is 2.5 miles away, Harlow Town Railway Station, which is 5.5 miles away, and Debden Tube Station, which is 3.8 miles away.Benefits
Customers should choose Pretlove's Removal and Storage Ltd because of their exceptional customer service and attention to detail. They have a team of experienced professionals who are dedicated to ensuring their customers' possessions are handled with care and delivered safely. They also offer competitive pricing and a range of services to meet their customers' needs.Good to know
Customers should be aware that Pretlove's Removal and Storage Ltd is a family-owned business, which means they take pride in their work and are dedicated to providing the best possible service to their customers. They also offer free quotes, so customers can get an idea of the cost of their services before committing.Reviews
Customers have praised Pretlove's Removal and Storage Ltd for their professionalism and attention to detail. They have also received positive feedback for their competitive pricing and range of services. Overall, customers have had a positive experience with this company and would recommend them to others.Amenities
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indoor storage -
outdoor storage
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covered storage
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uncovered storage
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security cameras
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climate control
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drive-up access
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online booking
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pick-up service
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delivery service
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vehicle
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moving equipment
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insurance coverage
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piano protection
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piano lifting
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piano wrapping
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piano loading
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piano unloading
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piano securing
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piano transportation
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piano delivery
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piano setup
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piano removal
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piano disposal
FAQ
What security measures do you have in place to protect my boat?
At Pretlove's Removal and Storage Ltd, we take the security of your boat seriously. Our facility is equipped with CCTV cameras, intruder alarms, and 24-hour manned security to ensure that your boat is always safe and secure.Is your company fully licensed and insured for piano moving services?
Yes, we are fully licensed and insured for piano moving services. Our team of experienced piano movers have the expertise and equipment needed to safely transport your piano, whether it's a grand piano or an upright piano.What types of boats do you have experience storing?
We have experience storing a wide range of boats, including sailboats, powerboats, yachts, and more. Our facility can accommodate boats of various sizes, and we offer both indoor and outdoor storage options.Is your facility climate-controlled to prevent damage from extreme temperatures?
Yes, our facility is climate-controlled to ensure that your boat is protected from extreme temperatures. We maintain a consistent temperature and humidity level to prevent damage from moisture, heat, and cold.Are there any additional fees or charges beyond the monthly storage rate?
We strive to be transparent with our pricing, and there are no hidden fees or charges beyond the monthly storage rate. However, we do offer additional services such as boat maintenance and repairs, which may incur additional charges. We will always inform you of any additional costs before providing these services.Reviews
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Carmen Reyes Mesa
Positive: Professionalism
29-04-2023
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Ben Hughes
We had pretloves move us about a year ago, part of that was to take the beds and furniture apart and reassembled it at the new house, there were no real issues with the move however we’re just doing some building work at the new address and have had to take stuff apart and move it again, when we’ve done this we’ve discovered that half the fixings in the beds are now missing, the ones that are still there have had the threads stripped or have been screwed straight through and aren’t holding anything, are the runners on the draw sets are broken where they’ve been forced back in and countless other problems… don’t use this company to take furniture apart their staff are about as skilled as Jeremy clarkson with a hammer
29-04-2023
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Richard White
My advice is to avoid this company. Unfortunately my partner and I used them to move us from Harlow to Frinton, including storage, while we waited for completion of our house purchase. Collection of our stuff for storage was fine. Delivery was when things went wrong. Phone call from driver saying they were delayed as the forklift hadn't been charged up so they couldn’t load the containers! Two hours later they turned up. My main complaint is due to the items damaged or broken. A standard lamp had the solid base broken, two plastic garden storage chests had cracks in them, a large terracotta strawberry pot was broken in two, and a concrete buddha was missing its head. We found the head in another flower pot. The attitude of the men was to say the least disappointing. Apparently the standard lamp was ok when it was brought in! The only reason it looked ok was because it was leaning against a sofa. Their reaction to the garden items was ‘we aren’t responsible for damage to outside items as they could have been affected by frost’. I soon discovered, when I reported the damage, that this was the company line, they probably have training courses on it. In two emails I have asked Anne Pretlove to tell me where this exception was in their Terms and Conditions and pointed out that the T and Cs state that they take responsibility for goods from collection to delivery without any exceptions. She has not given me any answer to my question! Their website states that everything is stored in secure warehouses, oh no it isn’t. We had some scaffold boards used for garage shelving which, when delivered, were wet, mouldy and smelly in places. Surprisingly, Anne Pretlove admitted in writing that they were stored outside. And finally, to add insult to injury, they are still sending us invoices for storage totalling £670 this month and last month. I repeat my opening statement, avoid this company.
28-02-2023
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Keith Reilly
A belated “thank you” to the Pretloves’ team who moved us at the end of November. From packing to the actual move it was a thoroughly professional service delivered in a friendly, courteous and helpful manner. This was amply demonstrated when delays in the chain meant that the team were twiddling their thumbs while it got darker and darker until we finally got the keys. An excellent service.
29-12-2022
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Julie Dearman
Amazing service. Quick to answer queries, great value, friendly and professional.
29-12-2022
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chris newman
We had an excellent experience with this removals company. The communication was very good and we thought they were good value for money. A brilliant team of Stuart, Martin and Charlie moved us to Bristol, from Saffron Walden this week. Very professional team, helpful and good humoured. Thank you to everyone at Pretloves who helped to take the stress out of our move.
29-08-2022
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Dietmar Kronegger
They came highly recomended. They were very supportive and understanding.
29-08-2022
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Christine McEwen
29-05-2022
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Carl Timbrell
Very disappointed in the aftercare from this company after breaking a wardrobe through rough handling. Refused to communicate or honor claim even though removal men on the day admitted it was totally their fault and to speak with office to register a claim.Not the professional company I thought I was dealing with. Once unpacking found a couple of other items had been broken but hidden in a box to disguise. Very disappointed and quite an aggressive responce when we pursued a claim. BEWARE....
29-05-2022
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Martin Fairman
Positive: Professionalism, Quality, Responsiveness, Value
29-05-2022
