Pragnell
Pragnell is a London-based company that specializes in diamond dealing, jewelry retail, and watch repair services. In addition to these services, the company also offers financial services and has a range of shops and shopping options, including electronics. Pragnell is committed to providing high-quality products and services to its customers.
Introduction to Pragnell
Pragnell is a renowned diamond dealer and jewelry store based in London, England. The company was established in 1947 and has remained a family-owned business ever since. Pragnell has a reputation for providing high-quality jewelry and exceptional customer service, making them stand out in the industry.Services & Products
Pragnell offers a wide range of services, including the sale of fine jewelry, luxury watches, and diamonds. They also provide watch repair services and financial services, such as asset management and insurance. Customers can purchase engagement rings, wedding bands, necklaces, bracelets, and earrings from Pragnell.Location
Pragnell is situated in the heart of London, on Mount Street. The area is known for its high-end shops and shopping experiences, with a mix of luxury fashion, electronics, and antique stores. The location is easily accessible by public transportation, with the closest options being Bond Street Station (0.2 miles), Green Park Station (0.4 miles), and Oxford Circus Station (0.6 miles) from the store.Benefits
Customers should choose Pragnell for their exceptional customer service and attention to detail. The company has a team of knowledgeable experts who are passionate about their craft and strive to provide the best possible experience for their customers. Pragnell also offers a bespoke jewelry design service, allowing customers to create a unique piece tailored to their specific needs.Good to Know
Customers should be aware that Pragnell is a luxury brand, and their products are priced accordingly. However, the company does offer financing options and insurance services to help customers protect their investments.Reviews
Customers have praised Pragnell for their exceptional customer service and high-quality products. Many have noted the company's attention to detail and willingness to go above and beyond to ensure customer satisfaction. Overall, Pragnell has a strong reputation in the industry and is highly recommended by its customers.Amenities
-
customization service -
engraving service
-
online shopping
-
gift wrapping
-
after-sales service
-
repair service
-
credit card payment
-
returns policy
-
watch battery replacement
-
watch band replacement
-
watch movement replacement
-
watch crystal replacement
-
watch restoration
-
watch overhaul
-
watch cleaning
-
watch polishing
-
watch engraving
-
watch refinishing
-
watch resizing
FAQ
What is your return policy for jewelry purchases?
We offer a 30-day return policy for jewelry purchases. The item must be in its original condition and accompanied by the original receipt.Do you offer warranties or guarantees on your jewelry products?
Yes, we offer a lifetime warranty on all our jewelry products. This covers any manufacturing defects and repairs.Can you provide certifications or appraisals for the jewelry items?
Yes, we provide certifications and appraisals for our jewelry items. Our diamonds are certified by the GIA and we can provide appraisals from independent appraisers.Do you offer customization or personalization services for jewelry items?
Yes, we offer customization and personalization services for our jewelry items. Our expert designers can work with you to create a unique piece that is tailored to your specifications.What is the company's policy on conflict diamonds and are they certified by the Kimberley Process?
We have a strict policy against conflict diamonds and we only source diamonds from reputable suppliers who adhere to the Kimberley Process Certification Scheme. All our diamonds are certified conflict-free.Reviews
-
Jay Thombre
My second time here and was taken care of by the best SA I've ever met, Sunil Madhvani. He's really enthusiastic and knowledgeable. The experience of dealing with Pragnell remains unmatched. Also, big thanks to Mark for being so accommodating.
26-05-2023
-
Laura Bissett
What a pleasure it was to bump into Sunil again, but this time in Pragnell, as the newest member of their team. Sunil makes you feel immediately at ease and you can’t help but smile back as he radiates sunshine. Pragnell are very lucky to have such a gem among their collection of staff! Hope to hear from you very soon, with some good news on my time piece request. Good luck Sunil in your new job!
20-05-2023
-
David
I had an appointment today with Sunil to get my mum a watch.what a lovely experience with a top salesman. Thank you
20-05-2023
-
Butch Settabuch
My girlfriend and I have gotten a wonderful experience and warm welcome since we started visit the boutique from the first time. I got a Rolex watch for my birthday gift last year with Ellen. She was very lovely and today, my girlfriend and I visited the boutique again and we still got a very warm welcome by Mr.Sunil. He is incredibly amazing and every member is so nice.
13-05-2023
-
Caroline Glass
Exquisite place and top class customer service. A pleasure to visit and see diamond delights that are truly out of this world.
13-05-2023
-
Yiming Wang
A lovely and welcoming experience with heart-warming angus who take good care of everything I need from browsing to shipping. I would recommend to every friends of mine to visit.
06-05-2023
-
Ammar Abdulrasoul
I visited the shop and i was surprised with kindness and lovely welcoming. i also get to know Ms Ileria who helped to get a watch for my wife. It was a great experience. Thanks to Ileria and pragnell for the service
06-05-2023
-
Bryony Clayson
My partner and I visited to have my engagement ring resized and reset. We met with Janine who went above and beyond to not only help us find the perfect setting but also choose our wedding bands and discuss watches. She was an absolute pleasure to talk to and now I have my ring back I couldn’t be happier with the result. We can’t wait to go back to collect our wedding bands over the next few weeks. My partner is a huge watch enthusiast and Janine’s wealth of knowledge is second to none. The experience with her has made us lifelong customers and we’re so glad we found her!
06-05-2023
-
Yuyang Zhang
Sunil helped us today with professional watch selection. It was very helpful. Lovely staff and great experience.
06-05-2023
-
James Courtney
Fantastic firm with top class service from everyone at Pragnell. Shanshan was brilliant to deal with, she’s a class act. It’s a great business.
27-04-2023
