Powerhouse Fitness
Powerhouse Fitness is a leading company in the fitness industry, offering a wide range of fitness equipment and accessories. They specialize in providing high-quality fitness equipment to wholesalers and exercise equipment stores. They also offer sports accessory wholesalers and bicycle wholesalers. Powerhouse Fitness has a strong presence in Manchester, England, with their flagship store located in White City Retail Park. They cater to the needs of gyms and individuals alike, providing top-notch equipment and exceptional customer service. Powerhouse Fitness is the go-to destination for all sports and hobbies enthusiasts, with a wide range of products available in their shops and shopping centers.
Introduction to Powerhouse Fitness
Powerhouse Fitness is a fitness equipment wholesaler and exercise equipment store located in Manchester, England. The company was founded with the purpose of providing high-quality fitness equipment to help people achieve their fitness goals. What makes this company unique is their extensive range of fitness equipment, from sports accessories to bicycles and gym equipment.Services & products
Powerhouse Fitness offers a wide range of services and products to help customers achieve their fitness goals. They offer fitness equipment such as treadmills, exercise bikes, weight benches, and more. In addition, they also provide sports accessories such as clothing, shoes, and supplements. Customers can also buy bicycles from Powerhouse Fitness.Location
Powerhouse Fitness is located in the White City Retail Park in Old Trafford, Stretford, Manchester. The area is known for its shops and shopping centers, as well as its sports and hobbies stores. Customers can expect to experience a vibrant and bustling shopping district with plenty of options for sports and fitness enthusiasts. The nearest public transportation options are the White City tram stop (0.2 miles), Trafford Bar tram stop (0.7 miles), and Old Trafford train station (0.9 miles).Benefits
Customers should choose Powerhouse Fitness because of their extensive range of high-quality fitness equipment and sports accessories. The company prides itself on providing excellent customer service and helping customers achieve their fitness goals. They also offer competitive prices and frequent promotions and discounts.Good to know
Customers should be aware that Powerhouse Fitness is primarily a wholesaler and may not have the same level of customer service as traditional retail stores. However, the company strives to provide excellent customer service and help customers find the right fitness equipment for their needs.Reviews
Customers have praised Powerhouse Fitness for their extensive range of fitness equipment and sports accessories. They have also appreciated the company's knowledgeable staff and helpful customer service. Some customers have noted that the store can be busy at times, but overall, the reviews have been positive.FAQ
What types of exercise equipment do you offer?
We offer a wide range of exercise equipment such as treadmills, exercise bikes, rowing machines, weight benches, and more.Do you offer any warranties or guarantees on your products?
Yes, we offer warranties and guarantees on most of our products. Please check the specific product page for information on the warranty and guarantee.What is the lead time for delivery of bicycles after ordering?
The lead time for delivery of bicycles after ordering depends on the specific model and availability. Please check the product page for estimated delivery times.What types of gym equipment do you offer?
We offer a wide range of gym equipment such as cardio machines, strength machines, free weights, and more.What are your gym hours of operation?
We do not operate any gyms. We are a fitness equipment wholesaler and retailer. Please check with your local gym for their hours of operation.Reviews
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Simon
thieves. entitled to a refund, they took my money and ran
27-01-2023
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Craig Gauld
7 months and still waiting. I ordered £2000 of equipment from PH on 1st July 2020 and cannot state how much I regret choosing them over competitor websites. Freight in covid times is slow. So when I was told to expect a 2 month wait to receive my order, I wasn't surprised, given that the goods are imported from China. However, it was considerably worse than that. Mid November (4 months later)- 2 weight plates arrive and my order is marked as complete. I phone up the company and have to argue that I've ordered more than 2 weight plates, which is what they told me was all they could see on my order. It later turned out that everything except two weight plates was on a separate order for some bizarre reason. End of November (4.5 months later)- The rest of my order turns up. However when I build my new powercage, it turns out there's a piece missing. Not a big piece, just a rubber rest for the bar to sit on. But without it, the bar will mince up the metal and the bar will sit diagonal, which isn't ideal for a brand new, very expensive bit of kit. It's a tiny thing which will fit in a regular envelope though, so I email in, expecting it to be a fast and easy fix. Early Jan (5 months later)- A reply, possibly automated, saying I'll hear back from the support team soon, but to expect 'a certain wait time' while they 'consult with the manufacturers'. End of February (Now, 7 months later)- Still waiting. Currently using a piece of carboard and duct tape as a makeshift weight rest to avoid damage. Far from ideal. Would be great to have a fully working device within 12 months of buying it. It might be faster to go to China and collect it myself at this rate.
27-05-2021
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Matt Inman
Ordered and paid for a weight set in March 2020, to date (February 2021) delivery is still incomplete, numerous emails have been sent and voicemails left but no reply! Really poor customer service.
27-05-2021
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Barrymorgan
Fantastic service, will definitely order from them again (if the gym stays closed anyway!). Ordered a rowing machine, it arrived within a week but it had been cracked and wasn’t working properly. Emailed the customer service team and within two weeks I had a new replacement and the faulty one was picked up at the same time. The entitled attitude of the people making these complaints is just unbelievable. Yes, mistakes happen, but do people honestly expect things to be sorted out right away just because they’ve paid some money over? We’re in a pandemic and the gyms are closed - have some patience, people!
27-05-2021
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david lacey
Genuinely can't believe how poor the service is. I received a set of Olympic weights as a Christmas present, but the bar never showed up. My partner tried for a couple of weeks to get it replaced, but got nowhere. I then tried in the new year, after trying to make a complaint. They responded, said they would send out a replacement. After a week I emailed and said they were sorry but they didn't have any in stock and wouldn't until March. Or I could have a refund and they would collect. I asked if they could do a partial refund and I could but one. That was two weeks ago and I still haven't had a response. Utter garbage.
27-05-2021
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Alex CBA
They had arranged to to deliver on a date that was a week over the expected. I was then contacted by the delivery company to say they had lost part of the delivery and it would take a further week to deliver.
27-05-2021
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chris shaw
Steer clear.. took payment but then requested bank statement for I.d before dispatching the goods. Contacted them 7 times via email and phone didn't get back to me. Asked for refund still not given.. had to contact card provider to sort it.. terrible service
27-05-2021
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Sara Aslfallah
We had very bad experience with them. After 3 weeks the new treadmill we bought on Aug suddenly stopped working! I rang technical team to get it fix or return it but they’re just ignoring customers on the phone.They don’t know anything about customer service. They’re just passing customer to each other because they do not know anything about what they are doing. They can not even arrange collection team as we are still waiting for them!!! Very disappointing
27-05-2021
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Brian Smith
In the last five years I've purchased a cross trainer and a rowing machine from this company both online, the quality is excellent and the price is very reasonable I didn't find them hard to assemble and I'm in my late seventies Brian.
27-05-2021
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Snap King
Bought a cross trainer, was told it was easy to build. When arrived it was anything but easy. Had to pay £80 for two man to build it in three hours. Customer service by phone is non existent, chat is not much help either. Avoid!!!
27-05-2021
