Potteries Auctions
Potteries Auctions is a company based in Newcastle upon Tyne, England. They specialize in pottery stores and offer a variety of shopping options for their customers. Their location at Unit 4A Silverdale Enterprise Park ST5 6SS, United Kingdom is easily accessible for those in the area. With their expertise in the field, Potteries Auctions is a trusted source for all things pottery.
Introduction to Potteries Auctions
Potteries Auctions is a renowned auction house in Newcastle upon Tyne, England, that specializes in pottery auctions. The company has a rich history of over 50 years, during which it has gained an excellent reputation for its unique and diverse collection of pottery items. What makes Potteries Auctions unique is its vast range of pottery items from different eras and makers, including rare and collectible pieces.Services & Products
Potteries Auctions offers a wide range of services, including pottery auctions, valuations, and clearance services. Customers can buy various pottery items from the company, including antique and collectible pottery items from renowned makers. The company also offers bespoke services to meet customers' specific needs.Location
Potteries Auctions is located in the Silverdale Enterprise Park in Newcastle upon Tyne, England. The area is well-known for its industrial heritage and is home to many businesses, including pottery stores and shops & shopping centers. Customers can expect a vibrant atmosphere with a blend of old and new architecture. The nearest public transportation options include the Newcastle-under-Lyme railway station, which is 2.5 miles away, and the Stoke-on-Trent railway station, which is 4.5 miles away.Benefits
Customers should choose Potteries Auctions because of its vast collection of unique and rare pottery items. The company's team of experts has extensive knowledge and experience in the pottery industry, ensuring that customers receive high-quality services and products. Potteries Auctions also offers competitive prices and bespoke services to meet customers' specific needs.Good to Know
Customers should be aware that Potteries Auctions only accepts payments via bank transfer, cash, or cheque. The company also has a strict policy regarding bidding, and customers must register to bid before the auction.Reviews
Potteries Auctions has received excellent reviews from customers, with many praising the company's knowledgeable and friendly staff, prompt delivery services, and high-quality pottery items. Customers also appreciate the company's competitive pricing and bespoke services.Amenities
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wheelchair accessible -
delivery service
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custom orders
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classes
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kiln firing
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glazing
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pottery wheel
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clay
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ceramics
FAQ
What types of pottery do you offer?
We offer a wide range of pottery pieces including vases, bowls, plates, mugs, and more. Our pottery comes in various sizes, shapes, and colors to suit your preferences and needs.Do you offer custom pottery pieces?
Yes, we do offer custom pottery pieces. You can discuss your requirements with our skilled craftsmen who will work with you to create a unique piece to your exact specifications.What is the process for creating a custom pottery piece?
To create a custom pottery piece, you can discuss your ideas and requirements with our craftsmen. They will then create a design for your approval before proceeding with the production process. You can expect to be involved every step of the way to ensure your satisfaction.What is your return or exchange policy for pottery purchases?
We offer a 30-day return or exchange policy for pottery purchases. If you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange it for another piece of equal value. Please note that the item must be in its original condition and packaging.Do you offer pottery classes or workshops?
We do not offer pottery classes or workshops at the moment. However, we can recommend some local establishments that provide such services. Please feel free to contact us for more information.Reviews
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June Lonsdale
Professional and Highly Efficient Auctioneers. I have bought from Potteries Auctions many times and ALWAYS receive First Class service both from admin staff and packers. Special mentions for Leah in the office, who is so brilliant to deal with, & Ed in packing, who does a fantastic job of packing fragile and difficult items. Postage is fast and reasonably priced and any queries are promptly resolved. Do not hesitate to buy from Potteries Auctions - Very Highly Recommended.
27-03-2023
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Tia Summers
Always good for an item bargain, security could b better & bigger car parking.
27-02-2023
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telesto1234
I went to this auction house today to pick up 5 boxes of items i won in an auction i rang up the day before and told them when i would be there to pick them up and they said the items will be ready to pick up I got there paid for the items and the lady said they are up stairs I am 66 years old one not one of the staff member’s offered to help I had to go up the stairs 5 times nobody even opened the door for me 2 members of staff just stood outside smoking it was such a struggle for me and one chap said we don’t provide boxes, definitely disappointed with the service I received it wasn’t a patch on the service you receive at many other auction houses
27-01-2023
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Elise N
Do NOT bid on this auction house ever. I made a mistake and I hope you guys won't make the same like me. This auction house will scam your money with their stupid policy. I have never ever experience such a disaster like this. I had bid and won an order for nearly GBP1000. Unfortunately, the shipment was lost in transit (which was created by the auction house). But nobody take responsibility for my lost money. They just blamed it on you with their policy. Now I lose both my winning lots and my money If you still want to bid on this auction house, be prepare for the worst customer service ever!!!!!
27-12-2022
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Brian King
First class service, much better than some of the London rooms and despite an eight-hour time difference.
27-12-2022
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Susan Edworthy
I have bought from this auction house for several years , both travelling up from Somerset to add to my collection and having items posted to me ,the latter with extreme care and at a reasonable price . They have ALWAYS offered a 6 star service and been extremely kind (even giving us a hot drink before our return journey ). The staff are delightful ,friendly and more than helpful . I cannot recommend them highly enough …and I’ve had some nice pots from them too !
27-10-2022
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R. Ya
I won an item at this auction online, at first they tried to charge me excessive postage quote, so I made it clear that the items were not that heavy, they reduced the price of postage but still expensive in my opinion (I bought hundreds of items online from the UK for about 8years) so I know the postage rates well enough. In the process of payment they replied promptly (within 1-2hours). Once payment settled, they shipped my item 6 days later. One week after shipment I tracked the shipment and it showed on the tracking that the parcel was returned by the courier one day after being picked up. I then contacted the auction if they knew this and wanted to know what's happening and why my parcel hasn't arrived yet (now has past estimated date). I still haven't received any response from the auction. This is NOT a good experience for me, more like stresful experience as I dont know who to contact to regarding my parcel. So disappointed and frustrated really.
27-10-2022
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Antiques and Restorations
Have bought and sold through Potteries Auction house. Friendly staff and a well laid out auction room.
27-07-2022
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Sean Parnell
Won an item online. The item looked to be in good condition but the photo had obviously been taken from the good side on purpose. The other side of the iteam was completely broken with screws and other parts completely missing with no mention of this in the description. I know at auction you get what you bid for but I think when it's obvious the iteam is broken this should be in the description.
27-07-2022
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kanishka sharma
Excellent experience. Pros - Very helpful and polite staff. Reasonable in house shipping for most items. Great communication Cons - NONE. I made a purchase and upon delivery discovered that the lot in question was at variance with the description. I contacted them and was asked to return the item which I did. The issue was promptly and amicably resolved without a hitch; not once was I made to feel like 'a problem'. We are all human and an error can occur but how one deals with it is what matters and they sorted matters out like the best. I was made to feel valued and important throughout the interaction. I was refunded not only the amount I paid but return shipping as well, without having to ask which really shows how much they care about their clients. I would strongly consider consigning and buying from them in the future. Kudos!!
27-05-2022
