Posh Totty Designs
Posh Totty Designs is a jewelry design company based in London, England. They specialize in creating unique and personalized pieces for their customers. Their shop offers a wide range of jewelry designs that cater to different tastes and preferences. Posh Totty Designs is a go-to destination for those who are looking for high-quality and stylish jewelry.
Introduction to Posh Totty Designs
Posh Totty Designs is a London-based jewelry design company that was founded in 2004 by Alice Rivers-Cripps. The company's purpose is to make personalized, unique, and timeless pieces that will be treasured forever. The company started as a small business in a Brighton market, and since then, it has grown to become one of the most popular jewelry designers in the United Kingdom. The company is unique because it offers a wide range of personalized jewelry and gifts that can be customized to reflect the customer's personality and style.Services & products
Posh Totty Designs offers a wide range of personalized jewelry and gifts. Customers can buy necklaces, bracelets, rings, earrings, and other accessories that can be customized with their initials, names, or dates. The company also offers a range of engraved items, including charms, cufflinks, and keyrings. In addition to personalized jewelry, Posh Totty Designs has a collection of ready-to-wear jewelry that is perfect for any occasion.Location
Posh Totty Designs is located at 41 Camden Passage, in the heart of Islington, London. The area is bustling with vintage shops, independent boutiques, and cafes, making it a great place to spend an afternoon shopping and exploring. The closest public transportation options are Angel Station (0.5 miles away), Highbury and Islington Station (0.6 miles away), and Essex Road Station (0.3 miles away).Benefits
Posh Totty Designs' unique selling point is its personalized and customized jewelry. The company's products are perfect for anyone who wants to give a meaningful and thoughtful gift that will be treasured forever. The company has a team of talented designers who are passionate about creating unique and personalized pieces that reflect the customer's personality and style. Posh Totty Designs also offers excellent customer service, with a dedicated team that is always ready to help and answer any questions.Good to know
Customers should be aware that Posh Totty Designs' personalized jewelry can take up to 14 days to be made and delivered. The company also offers a free gift wrapping service, which is perfect for those who want to give a special gift.Reviews
Posh Totty Designs has received excellent reviews from customers who love the company's personalized and unique jewelry. Customers have praised the company's excellent customer service, fast delivery times, and high-quality products. One customer wrote, "I am absolutely in love with my personalized necklace from Posh Totty Designs. The quality is fantastic, and the customer service was excellent. I will definitely be ordering from them again!"Amenities
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custom design -
engraving
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repairs
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returns
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refunds
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discounts
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gift wrapping
FAQ
What types of jewelry do you specialize in designing?
We specialize in designing a wide range of jewelry, including necklaces, bracelets, earrings, rings, and personalized pieces.Can you create custom pieces based on my specific preferences and vision?
Yes, we offer the option to create custom pieces based on your specific preferences and vision. Our team of designers will work closely with you to bring your ideas to life.What materials do you use in your jewelry designs?
We use a variety of materials in our jewelry designs, including sterling silver, gold, rose gold, brass, and semi-precious stones. We also strive to use ethically sourced and sustainable materials whenever possible.How long does it typically take for a piece of jewelry to be designed and completed?
The timeline for designing and completing a piece of jewelry can vary depending on the complexity of the design and our current workload. Typically, it can take anywhere from a few days to a few weeks to complete a piece of jewelry.Do you offer repair and maintenance services for your jewelry?
Yes, we offer repair and maintenance services for our jewelry. Whether you need a simple repair or a complete restoration, our skilled team of jewelers can help bring your jewelry back to life.Reviews
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Halle Peters
27-02-2023
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Amber Bonina
Wanted to love this place but was ultimately disappointed. Communication was bad from the start, then a 5 months wait for a class. We weren’t told rings couldn’t be a certain thickness until the class, which was to short to complete what we wanted. Then no communication on the delivery of rings, having to wait over 9 weeks for them. Save yourself the disappointment
27-05-2022
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Matt Parker
Excellent customer service and communication. Jesie went above and beyond to ensure my order was delivered on time. The quality is top notch and presentation perfect. Highly recommended.
27-05-2022
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Jack Merlin Bruce
I am leaving my original review here for context below, but I am happy to say that Posh Totty have since rectified the situation and seem to have made changes to the way they handle their business. ----- OLD REVIEW ----- While Posh Totty have great jewelry designs, the staff and the way they operate is completely unprofessional. We ordered two rings back before Christmas, and the quality of the etching was very poor - letters were all in the wrong position. To their credit, Posh Totty were very keen to redo the etching, and so we gave the rings back to the Islington branch and told we'd receive them back in about a week. But little did we know that we'd be entereing a month-long smoke-and-mirrors discussion with Posh Totty trying to track down the status of these repairs. It was extremely difficult to get a straight answer from Posh Totty. Every representative from the company we spoke to gave us a different story. Some said "just wait a few more days and you'll get your rings", others blamed COVID, blamed new and/or untrained staff, blamed the Christmas period, many promised callbacks which never came, but none were able to tell me when our rings would be ready, let alone where the rings were located - it was like coming face-to-face with the worst type of call center experience you might get from a huge conglomerate corporation. The general tone of the staff ranged from confused to outright dismissive - I was asked several times *after* I had given the rings back for repair "but what should we do", as if I knew how there company worked - it's completely baffling. The phone lines are barely operational, and the email service is only slightly better - it felt like Sherlock-bloody-Holmes going back into the store about 3 to try and get any nugget of infomation to track the whereabouts of these rings. As I say, now the rings have been found and repaired - I am very happy with them. But damn, guys, sort out your internal communication because it leaves everyone involved utterly confused and exacberated with your company. I hope you can work it out, but have to give an honest review for now.
27-05-2022
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Joe Spicer
I've bought my wife a few things off here- the quality is normally great but the last item didn't live upto my expectations at all. However, their customer service was excellent, and they didn't relent until they had fixed everything and re-made the jewellery to the standards we expected. We'll happily continue shopping with them
27-05-2022
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Danielle Tobin
I’ve bought several beautiful pieces here as gifts (the best place I’ve found for personalised jewellery at a range of price points) and for myself. Have had really great customer service too! Thanks :)
27-05-2022
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Rochelle Rigobert
Myself and my partner attended a ring making workshop here and were more than pleased with the outstanding service. The class was lead by Peter (not sure of spelling?) who was an absolute joy to craft with. The shop itself is very charming. We had a chance to look around and admire the beautiful, unique peices of jewellery. We are both super excited to unwrap our rings when they arrive. Thank you!
27-05-2022
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Tom Entract
27-05-2021
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Jermaine Reid
27-05-2021
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Mel Cornish
Outstanding service from the assistant when helping me choose my ring . Thank you!
27-05-2021
