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Port Authorities

Port of Milford Haven

The Port of Milford Haven is a port authority located in Milford Haven, Wales, United Kingdom. They specialize in managing and regulating port activities, as well as promoting economic growth in the surrounding area. As a public sector organization, the Port of Milford Haven is dedicated to serving society and ensuring the safety and efficiency of maritime transportation.

Introduction to Port of Milford Haven

Port of Milford Haven is a port authority based in Milford Haven, Wales. It was established in 1790 and has since become the UK's largest energy port. The company's purpose is to support the UK's economy by providing safe, efficient, and sustainable port services. Port of Milford Haven is unique in that it is responsible for managing the entire waterway, from the open sea to the upstream limit of navigation.

Services & Products

Port of Milford Haven provides a range of services, including pilotage, towage, moorings, and marine services. They also offer facilities for cargo handling, including bulk liquids, dry bulk, and project cargo. Customers can also take advantage of the company's ship repair and maintenance services.

Location

Port of Milford Haven is located in Milford Haven, a town in Pembrokeshire, Wales. The area is primarily known for its maritime industry, with a variety of businesses related to shipping and energy. Visitors to the area can expect to experience the rugged beauty of the Welsh coastline, as well as local attractions such as St. Anne's Head and Skomer Island. The closest public transportation options are Milford Haven train station (1.5 miles), Haverfordwest train station (10 miles), and Pembroke Dock train station (9 miles).

Benefits

Customers should choose Port of Milford Haven because of their commitment to safety, sustainability, and customer service. The company has a strong track record of providing efficient and cost-effective port services, and they are constantly investing in new technologies to improve their operations. Additionally, Port of Milford Haven is dedicated to protecting the environment and supporting the local community.

Good to Know

Customers should be aware that Port of Milford Haven is a public sector company, meaning that it is owned by the government. This allows the company to prioritize safety and sustainability over profits.

Reviews

Customers have praised Port of Milford Haven for their professionalism, efficiency, and commitment to safety. Many have noted that the company's facilities are top-notch, and that their staff are knowledgeable and helpful. Overall, customers are very satisfied with the services provided by Port of Milford Haven.

Amenities

  • amenity
    harbor
  • amenity
    cargo facility
  • amenity
    maritime training center
  • amenity
    maritime security facility

FAQ

What services does your port authority offer to customers?

We offer a variety of services to our customers, including pilotage, towage, mooring, marine services, and cargo handling. Our port is equipped to handle a wide range of cargo, from oil and gas to renewable energy equipment and general cargo.

Can you provide information on your safety record and protocols?

Safety is our top priority at the Port of Milford Haven. We have a comprehensive safety management system in place that includes regular training and drills for our staff, as well as strict protocols for handling hazardous materials and responding to emergencies. Our safety record is excellent, and we are committed to maintaining the highest standards of safety at all times.

What is your process for handling and resolving customer complaints?

We take all customer complaints seriously and have a dedicated customer service team that is available to handle any issues that may arise. Customers can contact us directly via phone or email to report any problems or concerns, and we will work to resolve the issue as quickly and efficiently as possible.

Can you explain the fees and charges associated with using your port services?

Our fees and charges vary depending on the specific services required and the type of cargo being handled. We are committed to providing transparent pricing and will provide customers with a detailed breakdown of all fees and charges associated with their use of our port services.

How do you ensure efficiency and timely handling of cargo and vessels at your port?

We have a highly trained and experienced team of staff who work around the clock to ensure that cargo and vessels are handled efficiently and on time. We use the latest technology and equipment to streamline our operations and minimize delays. We also work closely with our customers to understand their specific needs and develop customized solutions to meet their requirements.