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Port Authorities

Port Mulgrave

Port Mulgrave is a company located in Saltburn-by-the-Sea, England. They specialize in Port Authorities and serve the Public Sector & Society.

Introduction to Port Mulgrave

Port Mulgrave is a port authority company located in Saltburn-by-the-Sea, England. The company has a rich history, dating back to the 19th century when it was primarily used for shipping iron ore. Today, Port Mulgrave is a thriving business that provides a range of services to the public sector and society. What makes this company unique is its commitment to sustainability and environmental responsibility.

Services & products

Port Mulgrave offers a variety of services to its customers. These include ship-to-ship transfers, cargo handling, and berthing facilities. In addition, the company provides storage solutions and transportation services. Customers can also purchase marine lubricants, fuel, and other essential supplies from Port Mulgrave.

Location

Port Mulgrave is located in Saltburn-by-the-Sea, a picturesque seaside town in North Yorkshire, England. The area is known for its stunning coastline, sandy beaches, and rugged cliffs. In addition to the port, visitors can expect to find a range of small businesses, including cafes, restaurants, and shops. The nearest public transportation options are Saltburn Railway Station (3.4 miles), Loftus Railway Station (3.5 miles), and Skinningrove Railway Station (3.7 miles).

Benefits

Customers should choose Port Mulgrave because of the company's commitment to sustainability and environmental responsibility. The company uses eco-friendly practices and technologies to minimize its impact on the environment. In addition, Port Mulgrave is known for its excellent customer service and competitive pricing.

Good to know

Customers should be aware that Port Mulgrave is primarily a commercial port and may not be suitable for recreational boaters. Visitors should also be mindful of the port's rules and regulations and follow any safety instructions given by port staff.

Reviews

Customers have praised Port Mulgrave for its professionalism, efficiency, and excellent customer service. Many have also noted the company's commitment to sustainability and environmental responsibility, which is a major selling point for many customers.

Amenities

  • amenity
    harbor
  • amenity
    cargo facility

FAQ

What services does your port authority offer to customers?

We offer a range of services to customers including cargo handling, vessel berthing, pilotage services, and marine safety services.

Can you provide information on your safety record and protocols?

We prioritize safety at our port and have strict protocols in place to ensure the safety of our employees, customers, and the environment. Our safety record is excellent, with no major incidents or accidents in recent years.

What is your process for handling and resolving customer complaints?

We take customer complaints seriously and have a dedicated team to handle them promptly and efficiently. Customers can contact us directly to voice their concerns, and we will work with them to resolve any issues as quickly and fairly as possible.

Can you explain the fees and charges associated with using your port services?

Our fees and charges vary depending on the specific services required and the type of cargo or vessel being handled. We are transparent about our pricing and provide detailed information to customers upon request.

How do you ensure efficiency and timely handling of cargo and vessels at your port?

We have state-of-the-art equipment and experienced staff who are trained to handle cargo and vessels quickly and safely. We also have a well-planned logistics system in place to ensure efficient movement of cargo and vessels within our port. Additionally, we continuously assess and improve our processes to ensure timely handling of all operations.