PORCELANOSA Southampton
PORCELANOSA Southampton is a leading company in the building and construction industry, offering a wide range of products and services to customers in Southampton, England. Their expertise includes bathroom showrooms, bathroom supply stores, cement suppliers, grout services, kitchen furniture stores, marble contractors, pottery manufacturers, sign makers, tile stores, and more. With a focus on furniture and interior design, manufacturing and fabrication, and printing and publishing, PORCELANOSA Southampton is committed to providing high-quality products and exceptional customer service.
Introduction to PORCELANOSA Southampton
PORCELANOSA Southampton is a company that specializes in providing high-quality building and construction products. With a history spanning several decades, this company has established itself as a leader in the industry. One unique aspect of PORCELANOSA Southampton is their commitment to sustainability and eco-friendliness in their products and services.Services & products
PORCELANOSA Southampton offers a range of services and products such as bathroom showrooms, bathroom supply stores, cement suppliers, grout services, kitchen furniture stores, marble contractors, pottery manufacturers, sign makers, and tile stores. Customers can find everything they need for their building and construction projects at PORCELANOSA Southampton.Location
Located in Redbridge, Southampton, this area is known for its bustling business scene. Customers can expect to find a variety of businesses in the area, including shops and shopping centers. Public transportation options are also conveniently located nearby, with the closest options being the Redbridge and Millbrook train stations and the Redbridge bus stop.Benefits
Customers should choose PORCELANOSA Southampton for their building and construction needs because of the high-quality products and services they provide. The company's commitment to sustainability and eco-friendliness also sets them apart from others in the industry.Good to know
Customers should be aware that PORCELANOSA Southampton is closed on Sundays and bank holidays. They should also note that the company offers free delivery for orders over a certain amount.Reviews
Customers have consistently praised PORCELANOSA Southampton for their excellent customer service and high-quality products. Many have also noted the company's commitment to sustainability and eco-friendliness. Overall, customers have had positive experiences with PORCELANOSA Southampton and highly recommend their products and services.Amenities
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installation service -
showroom
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delivery
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custom design
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design service
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consultation
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warranty
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maintenance
FAQ
What is your return policy for unused or defective tiles?
Our return policy for unused or defective tiles is very customer-friendly. We accept returns within 30 days of purchase for any unused and undamaged tiles, and we offer a full refund or exchange. For defective tiles, we will replace them at no extra cost to the customer.What is your return policy for defective or unsatisfactory products?
Our return policy for defective or unsatisfactory products is the same as our policy for tiles. We accept returns within 30 days of purchase for any products that are defective or do not meet the customer's expectations, and we offer a full refund or exchange.What is your process for determining the best grout solution for a particular project?
Our process for determining the best grout solution for a particular project involves a consultation with our experienced staff. We will take into account the type of tile, the location of the project, and the customer's preferences to recommend the best grout solution. We also offer a wide range of grout options to choose from.Do you offer any warranties or guarantees for your work?
Yes, we offer warranties and guarantees for our work. Our products are backed by warranties from the manufacturer, and we also offer a one-year warranty on our installation services. We stand behind our work and will make any necessary repairs or adjustments to ensure customer satisfaction.Do you offer design services for bathroom renovations?
Yes, we offer design services for bathroom renovations. Our experienced staff can work with customers to create a customized design plan that meets their needs and preferences. We have a wide range of products to choose from, including bathroom fixtures, tiles, and furniture. We strive to make the renovation process as seamless and stress-free as possible for our customers.Reviews
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Karen Beake
We did an 80 mile round trip specifically to visit this showroom only to find it closed, despite their website and Google saying it was open. Their answering machine had no message/opening times.
08-05-2023
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Emma Geary
Would like to say a massive thank you to Jessica who not only helped us with choosing the right tiles for our bathroom but for basically designing it for us as well, Jessica’s provided an amazing mock up of our bathroom so we could visually see what the tiles we had chosen would look like and within this mock up she provided some amazing ideas for our bathroom which we have implemented with our bathroom design. Amazing customer service from start to finish. Thank you again Jessica for all of your hard work and help. Emma Geary
29-04-2023
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Sophie Street
29-03-2023
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Joanna gilbert
29-03-2023
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John Danila
29-01-2023
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Eileen Edwards
We met a young lady called Charlotte who was so incredibly helpful.. we live in north London so Watford was our closest store but our project is in sandbanks Poole so after a pretty poor visit to Watford we decided to give Southampton a try… wow what a difference… Charlotte was so helpful & emailed us with information that wasn’t updated in store at the time of our visit… we have now ordered our new sink and tap… thank you Charlotte. 👍
29-10-2022
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David Brettell
Awful service. Needed tiles to match what was already in my new build house. Gave the sales person my dimensions and showed photos of the walls & existing tiles so that I could buy the same to match. He under spec’d how many boxes I’d need and told me to buy 3. I questioned if four were needed and he assured me 3 was sufficient. I asked to buy 4 anyway and return any unused tiles but was told that I couldn’t return unused boxes to the shop, only to the warehouse - IN WATFORD - miles away. AND there would be a 20% restocking charge. NO OTHER TILE SELLERS RUN THIS RIDICULOUS POLICY So I took his advice and brought 3x boxes. Guess what - my tiler turns up - starts the job - 3 boxes is not enough - need a 4th box. Phone the Southampton store - “we don’t hold any stock here”. Seriously? They have a HUGE unit in millbtook but don’t hold ANY stock? “No Sir - we have no stock of any tiles you have to wait 4 days for the next delivery”. Well my tiler is here now and needs them today - “not possible sir - they have to come from Watford” OK can Watford send the tiles to me? “Yes but there is a £50 delivery charge even for a single box of tiles” So ok not going to win here - order the tiles. Thanks for nothing that’s just Cody me an extra day of time for my tiler. “Oh and sir your tiles have gone up in price from £40 a box to £75 a box” Seriously? So this company hold no stock, charge ridiculous restock and delivery fees, have overpriced tiles that shoot up in price when you need to reorder and cost me extra for the tradesman to have to postpone the job mid way and come back a week later to finish off. Basically this debacle has cost me an extra £200 because of their incompetence. Do yourself a favour - buy your tiles from Topps who hold stock at every store and are very happy to take back unused tiles for FULL refund Oh and their tiles are not ridiculously overpriced in the first place either…. PORCELANOSA - THE WORST COMPANY I HAVE DEALT WITH IN YEARS
29-09-2022
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Sarah Eason
Very happy with the service that we received at this store and lots of lovely tiles to choose from. We would definitely recommend this store and will certainly come back.
29-08-2022
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Jeff Lai
29-08-2022
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David Ranger
29-06-2022
