Porcelain Superstore
Porcelain Superstore is a warehouse located in Manchester, England that specializes in collections of chinaware, ceramics, natural stone, and tiles. They are a leading supplier for building and construction materials and chemicals. Please note that there is no showroom available at their location in Unit 7, Millbrook Industrial Estate, Floats Road, off Ledson Rd, Manchester M23 9WT, United Kingdom.
Introduction to Porcelain Superstore
Porcelain Superstore is a unique company that specializes in providing high-quality porcelain, ceramic, natural stone, and tile products. The company was established with the aim of offering a vast selection of products to customers while maintaining affordable prices. Porcelain Superstore prides itself on its excellent customer service and commitment to quality.Services & Products
Porcelain Superstore offers a wide range of products, including ceramics, natural stone, and tiles. They also provide wholesale services for those in the building and construction industry. The company's products are sourced from trusted suppliers, ensuring that customers receive only the best quality products.Location
Located in Unit 7, Millbrook Industrial Estate, Floats Road, off Ledson Rd, Manchester M23 9WT, United Kingdom, Porcelain Superstore is situated in an area that is easily accessible by public transportation. The area is home to several other building and construction businesses, making it a one-stop-shop for those in need of construction materials. The nearest public transportation options are the Northern Moor Tram Stop (0.9 miles), Wythenshawe Bus Station (1.2 miles), and Manchester Airport Train Station (2.2 miles).Benefits
Porcelain Superstore offers customers a vast selection of products at affordable prices. The company also provides excellent customer service, ensuring that customers are satisfied with their purchases. Additionally, the company's wholesale services make it a reliable partner for those in the building and construction industry.Good to Know
Porcelain Superstore is a warehouse for collections only, and there is no showroom. Customers can place orders online or visit the warehouse to select products.Reviews
Customers have praised Porcelain Superstore for its vast selection of products and affordable prices. The company's customer service has also received positive reviews, with customers noting the helpfulness of staff members. Overall, customers have had a positive experience with Porcelain Superstore.FAQ
What types of natural stone do you offer and are they suitable for my project needs?
We offer a variety of natural stone options including marble, granite, limestone, and slate. Each type has its own unique characteristics and suitability for different project needs. Our team of experts can assist in determining the best option for your project.What is your return policy for unused or defective tiles?
We have a 30-day return policy for unused and defective tiles. Please contact us right away if you receive any defective tiles or if you wish to return unused tiles. We will assist you in the process and make sure you are satisfied with the outcome.What is the range of chinaware products you offer in your store?
We offer a wide range of chinaware products including dinnerware sets, tea sets, serving dishes, and decorative pieces. Our selection includes various styles and designs to fit any taste or occasion.Do you offer any customization or personalization options for chinaware products?
Yes, we do offer customization and personalization options for chinaware products. We can add a custom design or logo to your chosen pieces. Please contact us for more information on this service.Do you offer customization options for ceramic products?
Yes, we offer customization options for ceramic products as well. Our team can assist in creating a custom design or logo for your chosen ceramic pieces. Please contact us for more information on this service.Reviews
-
Katie O'Neill
Emily from customer services was super quick to respond, kind and was able to help me even more than I’d hoped. So happy :)
06-05-2023
-
Jules TIlley
Great sevice and lovely tiles. Delivered very quickly.
06-05-2023
-
Michele McFaul
The staff at Porcelain Superstore, go above and beyond to help their customers. Emily was particularly friendly, kind and efficient when dealing with my enquiry. Excellent customer service.
06-05-2023
-
Mo Mohit
I have made several purchases of the Nexus white 2cm Porcelain outdoor tiles from the Porcelain Superstore. The quality of the tiles are great for the price and the service from their staff is excellent. If you are looking for outdoor tiles then Porcelain Superstore is the go to place.
06-05-2023
-
Judith Walker
Unlike some other online tile suppliers, Porcelain Superstore have a fantastic customer service. Quick response and very helpful. Liz and Emily were soon able to supply the tiles I wanted and Price Match them too. Delivery is quick also. I had another company which promised a price match saying they could not do it in this instance. Not a Price Match then! Whereas Porcelain Superstore were happy to do it and quickly. Can't wait to receive the tiles and get tiling!
27-04-2023
-
Charlotte Osborne
Awful service. We had tiles delivered that were the wrong size for our bathroom, so we had to return them. They told us we had to arrange and pay for delivery back to their warehouse ourselves. This cost us an extra £80!! And the process was also very complicated - you have to go through a third party national pallet company that make you buy a pallet and strap the items to it yourselves which we didn’t realise and we couldn’t send them, ended up giving up and lost £400 in total. What an awful returns policy!!! Not just this, but the team are very unresponsive and give you very few details. Won’t shop here again.
27-04-2023
-
JA W
Excellent service
27-04-2023
-
Ian Watts
Excellent customer service relating to my delivery in spite of some difficult challenges. Liz and her Team really deliver a friendly customer service with professionalism and enthusiasm - the actual tiles aren’t bad either!!
27-04-2023
-
Sule Kaykun
27-04-2023
-
Mark Eaton
I ordered a free sample and then placed a sizeable order for 155sqm of the same type of paving slab. From ordering to final delivery, my experience with both the sales and support staff has been brilliant. They first honoured a discount, which had actually expired 24hrs before I had purchased the paving slabs. Then they went above and beyond expectations to get the 7 palettes of them delivered to my address, which has a short gravel driveway and is down a narrow lane. I'd especially like to mention Liz, who definitely went the extra mile to make sure that everything went smoothly. It was Customer Service how it should be done - really excellent.
27-03-2023
