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Garage Services

Pool Street Garage

Pool Street Garage is a reputable company based in Newcastle-under-Lyme, United Kingdom. They specialize in providing top-notch garage services to their clients. The company also has a strong background in building and construction, making them a reliable choice for any construction project. With their expertise and commitment to quality, Pool Street Garage is a trusted name in the industry.

Introduction to Pool Street Garage

Pool Street Garage is a family-owned business that has been operating for over 30 years in Newcastle-under-Lyme. It was established with the aim of providing high-quality garage services to customers, who have come to rely on the company's expertise and professionalism. One of the unique features of Pool Street Garage is its commitment to using only the best equipment and technology available to ensure that every job is done to the highest standard.

Services & Products

Pool Street Garage offers a range of services to its customers, including MOT testing, car servicing, and repairs. Customers can also purchase a variety of products from the company, such as car batteries, tyres, and accessories. All of the products sold by the company are of the highest quality, ensuring that customers can rely on them to keep their vehicles running smoothly.

Location

Located in Newcastle-under-Lyme, Pool Street Garage is surrounded by other businesses in the building and construction industry. The area is known for its vibrant community and friendly atmosphere, making it a great place for customers to visit. There are several public transportation options available near the garage, including the Newcastle-under-Lyme bus station (0.3 miles), the Stoke-on-Trent train station (3.6 miles), and the Manchester Airport (28 miles).

Benefits

Customers should choose Pool Street Garage because of its commitment to providing high-quality services and products. The company's team of experienced professionals work hard to ensure that every job is done to the highest standard, and customers can rely on the company to provide honest and transparent advice on their vehicles. In addition, the company offers competitive pricing and a range of options to suit every budget.

Good to Know

Customers should be aware that Pool Street Garage operates on an appointment-only basis, and it is important to book in advance to avoid disappointment. The company also offers a free local collection and delivery service for customers who are unable to bring their vehicles to the garage themselves.

Reviews

Customers have praised Pool Street Garage for its excellent customer service, professionalism, and attention to detail. Many customers have also commented on the quality of the products and services provided by the company, with some describing the company as the best garage they have ever used. Overall, Pool Street Garage has a reputation for being a trustworthy and reliable business that customers can rely on for all their garage service needs.

Amenities

  • amenity
    parking
  • amenity
    lifts
  • amenity
    toolbox
  • amenity
    diagnostics
  • amenity
    air conditioning
  • amenity
    oil change
  • amenity
    brakes
  • amenity
    exhaust
  • amenity
    tyres
  • amenity
    alignment
  • amenity
    battery
  • amenity
    electrical
  • amenity
    tune-up

FAQ

What types of repair or maintenance services do you offer for vehicles?

We offer a wide range of repair and maintenance services for vehicles, including but not limited to, oil changes, brake repairs, engine repairs, transmission repairs, tire replacements and alignments, and battery replacements.

Do you provide a warranty or guarantee for your services?

Yes, we provide a warranty or guarantee for all of our repair and maintenance services.

Are your mechanics certified and experienced in repairing different makes and models of cars?

Yes, our mechanics are all certified and experienced in repairing different makes and models of cars. We ensure that our mechanics have the necessary training and experience to provide high-quality services to our customers.

What are your prices for common services such as oil changes or brake repairs?

Our prices for common services such as oil changes or brake repairs vary depending on the make and model of the vehicle and the extent of the repairs needed. We provide transparent pricing and will provide an estimate before beginning any work.

Do you offer any additional services such as tire rotations or battery replacements?

Yes, we offer additional services such as tire rotations, battery replacements, and other services to ensure the safety and reliability of your vehicle. Please contact us for more information on our additional services.

Reviews

  • Chelsea Edwards

    Amazing Garage was recommended by my parents and wouldn't go anywhere else. After having bad experiences at different garages before and being ripped off. Nothing is too much trouble and they always get it done quickly and efficiently. Thank you so much for all you've done for me.

    27-04-2023

  • kevin porter

    Always a good service at a fair price.

    27-04-2023

  • Raisa Khan

    Not a fan of leaving bad Google reviews but couldn't help with this one!. Absolutely appalling experience. Gave our car trusting the previous old good reviews and what started off with a pleasant conversation and trust factor completely spiralled into a rocky road. Had our car for almost 2 months with delay after delay and eventually got it sorted with another garage(outsourced) which they kindly referred to in the end after they perhaps gave up. What was particularly upsetting was the tone and mannerism of their speech and over charged prices which we later realised. Had infact recommended their services to a friend and had to withdraw the recommendation immediately. Pros- small team, they try to be efficient and 'try' to get to the crux of a complex repair. Give courtesy car if need be, they also try to outsource the job if they can't handle it. ( Not sure what charges are hidden here tbh!) Cons- overclaimed charges, rude tone of speech if they can't fix your issue and try to turn tables around very quickly to get rid of you. Won't be surprised if they got back with yet another defence mechanism story to combat this review! Service: General repairs & maintenance

    27-04-2023

  • Barbara Burgess

    Brilliant garage very helpful

    27-03-2023

  • John Brooks

    Rubbish charged me for new water pump and fitted a reconditioned one in my opinion bunch of cowboys and ignorant. Friends of mine warned me not to go there as he charged them for parts not fitted in the past he had marked the parts before the job was done .Better of taking your cars to specsavers.

    27-03-2023

  • Joel

    Service: General repairs & maintenance

    27-02-2023

  • BigMikes

    Had a wonderful experience with them changing my vehicle with a New Clutch kit, people there are very friendly they treat you as True Client with awsome smiles and helpful advice...Highly Recommended👍👍👍

    27-01-2023

  • leon hammond

    Booked my car in for a main service while this was been completed, they rang and informed me that another problem was found, this work was quoted and agreed. As always quality work, staff and great pricing. Have used Marc and his garage for over 3 years. And will continue to use. Friendly front of house staff, experienced staff. If these come up on your quote, please use them.

    27-12-2022

  • Jason Davies

    Fantastic service highly recommend them

    27-11-2022

  • Thom Kelsall

    27-10-2022