Pollock Lifts LTD.
Pollock Lifts LTD. is a Northern Ireland-based company that specializes in elevator manufacturing and fabrication. With a commitment to quality and innovation, Pollock Lifts LTD. has established itself as a leading provider of elevators in the United Kingdom.
Introduction to Pollock Lifts LTD.
Pollock Lifts LTD. is a well-established elevator manufacturer headquartered in Carrickfergus, Northern Ireland. The company has a rich history of over 50 years in the manufacturing and fabrication industry. Pollock Lifts LTD. is known for its commitment to quality, safety, and innovation. The company's unique selling point is its ability to customize elevator solutions to meet the specific needs of its clients, making it a leader in the industry.Services & products
Pollock Lifts LTD. offers a wide range of elevator solutions, including passenger lifts, goods lifts, service lifts, and platform lifts. The company also provides bespoke lift solutions for clients with unique requirements. Pollock Lifts LTD. prides itself on its commitment to quality and safety, ensuring that all its products conform to industry standards and regulations.Location
Pollock Lifts LTD. is located in Carrickfergus, a historic town in Northern Ireland. The area is known for its rich culture, beautiful scenery, and friendly people. Carrickfergus is home to a variety of businesses, including shops, restaurants, and pubs. Customers can expect to experience the warmth and hospitality of the locals when they visit the area. The company is easily accessible by public transportation, with the closest bus stop, train station, and metro station all within a 10-minute walk from the office.Benefits
Customers should choose Pollock Lifts LTD. because of its commitment to quality, safety, and innovation. The company's ability to provide customized elevator solutions sets it apart from others in the industry. Pollock Lifts LTD. also offers excellent customer service, ensuring that clients are satisfied with their products and services.Good to know
Customers should be aware that Pollock Lifts LTD. is committed to sustainability and reducing its carbon footprint. The company uses environmentally friendly materials and processes in its manufacturing and fabrication processes.Reviews
Customers have praised Pollock Lifts LTD. for its excellent customer service and high-quality products. Many have been impressed with the company's ability to provide customized solutions that meet their specific needs. Some have also commented on the company's commitment to sustainability and reducing its carbon footprint. Overall, customers have had a positive experience with Pollock Lifts LTD.Amenities
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maintenance plan -
custom design
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energy efficiency
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warranty
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safety features
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quality parts
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experienced technicians
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service contracts
FAQ
What is your experience in the elevator manufacturing industry?
At Pollock Lifts LTD., we have been manufacturing elevators for over 40 years. We have extensive experience in designing, fabricating, and installing a wide range of elevators for various industries and applications.Can you provide references or examples of projects similar to what I need?
Yes, we can provide references and examples of projects that are similar to your needs. We have worked on various projects, including residential, commercial, and industrial elevators, and we can share our portfolio with you upon request.What is your process for designing and customizing elevators for specific needs?
Our process for designing and customizing elevators involves working closely with our clients to understand their specific needs and requirements. We then develop a design that meets those needs and use our state-of-the-art manufacturing facility to fabricate the elevator to precise specifications.How do you handle maintenance and repairs for the elevators you manufacture?
At Pollock Lifts LTD., we offer comprehensive maintenance and repair services for the elevators we manufacture. We have a team of experienced technicians who provide regular maintenance to ensure the elevators are running smoothly. In case of any issues, we also offer prompt repair services to minimize downtime and ensure that the elevators are back up and running as quickly as possible.What is your warranty policy for the elevators you manufacture?
We offer a comprehensive warranty on all the elevators we manufacture. Our warranty covers any defects in materials or workmanship, and we stand behind our products. In case of any issues, we offer prompt repair or replacement services to ensure that our clients are completely satisfied with their elevators.Reviews
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Julieann Black
A fantastic service from start to finish. The customer service from both phone staff and the engineers was fantastic. Totally recommend this company.
08-05-2023
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Nigel King
Happy with engineers work and very nice guy when he arrived, but 3.5 hrs after the appointment. Also not happy when, despite reiterating the importance of ringing first to ensure someone is at 94-year old mothers house is present, it is ignored. No point in making appointments with customers for times if engineers aren’t suitably informed. It’ll be interesting to see if this review gets posted!
29-03-2023
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S H
Admin, communication, service, reliability. Terrible. Arriving on site with incomplete kits. Cant recommend.
29-10-2022
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Shaw Millar
Terrible company with nosey staff. Avoid these cowboys at all costs.
29-10-2022
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william burgess
I have had a lift fitted in December which works,but the floor which was cut out was not done correctly and is collapsing I informed Pollack about the problem.patrick said not to use 6 months ago while it got sorted, after multiple attempts to get Patrick to do something is still have had no action and have been ignored what is your problem why have you ruined my life,why are you always on holiday when you have so much to sort out
29-10-2022
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Catherine Dooris
My mother purchased a stairlift last year for my grandmother and it's been nothing but problems! It's now 6 weeks that the stairlift hasn't work correctly! With the hinge being needed to be pushed down so it can be used. I'm currently caring for my grandmother and getting her out of bed at 5.30am before I go to work to make sure she's got down stairs for the day. Numerous phone calls and an email has got us no where I wouldn't normally leave bad reviews but don't feel I've got a choice. Stay away unless you wanna have to phone numerous times to speak to someone and then wait for them to come look at the stair lift and then wait 3weeks+ for parts. Edit another 3 weeks have passed and still the stair lift isn't fixed, Calls being ignored by the operational manager excuses when he did answer the phone got told the part would be there the next day that was over a week ago (last time he's answered the phone) they seem to think that my grandmother doesn't matter and this situation isnt a problem. she's unable to use the stair lift without someone being in the house. The engineer visit was on the 27th of July since owning the the stair lift we've had 8 call outs with 6 of them being the hinge. We Have found another company who will have a new stairlift made to out staircase and installed within 5weeks less time that was it's taking this company to get a hinge fixed! They dont care after they get your money!
29-09-2022
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Tom Ashe
Unbelievably awful service. Tried too add additional extra charges after a signed contract was made and are now refusing to refund the original deposit given. Incredibly unprofessional response team who have lied several times too keep the deposit. DO NOT use this service.
29-09-2022
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andrew stobble
nice lifts work grate very happy camper
29-09-2022
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India Berman
Horrific Service - refused to speak with us as we were 'not in contract' when we paid several thousands of pounds for a service that is not working due to a technical difficulty
29-08-2022
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James Edmondson
After 18 months a roller on the righthand trailing cable of our through the floor electric lift (serial no 2020 225, purchased from Companion)) failed. The engineer from the service company changed the wheel and changed the cables on both sides 4 weeks ago (material cost £500!). It's a very poor design fault and urgently needs Pollock to come up with a modifiation to fix it. The service engineer mentioned that the cables can suffer wear after only a couple of years. I now check them regularly, and now see the left hand cable has been damaged! Pollock, please get this sorted!
29-08-2022
