Police Mutual
Police Mutual is a UK-based company that offers a range of insurance and financial services to the public sector and society. Their services include dental, health, and home insurance agencies, income tax help associations, state departments of finance and insurance, and various insurance and association offerings. With a focus on serving those who serve the community, Police Mutual is committed to providing quality and reliable services to its customers.
Introduction to Police Mutual
Police Mutual is a financial services company that has been serving the police force and their families since 1922. Their mission is to help their customers achieve financial security and peace of mind. What makes this company unique is that it was founded by police officers for police officers, so they understand the unique needs of their customers and offer tailored products and services to meet those needs.Services & Products
Police Mutual offers a range of financial products and services, including health insurance, dental insurance, home insurance, and income tax help. They also offer savings and investment options, mortgages, and loans. All of their products and services are designed specifically for police officers and their families, with features like discounts for police officers and their families, flexible payment options, and specialized coverage.Location
The Police Mutual Building is located in Shenstone, a village in the Lichfield district of Staffordshire, England. Shenstone is a quiet, residential area, with a mix of local shops and businesses. The building is conveniently located near public transportation options, including the Shenstone train station, which is just a 5-minute walk away. Other nearby options include the Lichfield City train station, which is 4 miles away, and the Birmingham International Airport, which is 20 miles away.Benefits
Customers should choose Police Mutual because of their expertise in serving police officers and their families. They understand the unique needs of this group and offer tailored products and services to meet those needs. They also offer competitive prices, discounts for police officers and their families, and flexible payment options. Additionally, Police Mutual is a member of the Association of Financial Mutuals, which means they operate for the benefit of their members, not shareholders.Good to Know
Customers should be aware that Police Mutual is only available to police officers and their families. They also have a limited range of products and services compared to other financial services companies, but what they do offer is specialized and tailored to their specific customer base.Reviews
Customers have praised Police Mutual for their excellent customer service, competitive prices, and specialized products and services for police officers and their families. They have also noted that the company is easy to work with and provides helpful advice and guidance. Overall, customers feel that Police Mutual is a trustworthy and reliable financial services company.Amenities
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online payment
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mobile app
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online scheduling
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discounts
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flexible payment plans
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online claims submission
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multiple insurance plans
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in-network providers
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free consultation
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in-person appointments
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insurance accepted
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24-7 customer service
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online quotes
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affordable plans
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flexible coverage
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free quote
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24-7 support
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financial planning
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claims assistance
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policy review
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customized coverage
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online support
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financial guidance
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wi-fi
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meeting room
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parking
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security
FAQ
What types of health insurance plans do you offer?
We offer a range of health insurance plans, including both individual and group plans, as well as dental insurance plans.How does your department ensure compliance with state and federal financial regulations?
We ensure compliance with state and federal financial regulations through regular training and education on the latest regulations, as well as implementing strict internal controls and procedures.How do you handle communication with the IRS on behalf of your clients?
We have a dedicated team that handles communication with the IRS on behalf of our clients, ensuring that all necessary information is provided and deadlines are met.Do you offer any discounts on home insurance, such as for bundling with other policies or for having safety features in my home?
Yes, we offer discounts on home insurance for bundling with other policies and for having safety features in your home, such as smoke detectors and alarm systems.How transparent is your department in regards to financial information and decision making?
We are committed to transparency in all aspects of our operations, including financial information and decision making. We provide regular updates and communicate openly with our clients to ensure a high level of transparency and trust.Reviews
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Neil Butterfield
AVOID, AVOID, AVOID I don't think I can stress this enough. On the maturity of a child trust fund it was difficult, nigh on impossible to get my sons money on maturity. On making a complaint they operate on the not picking up the phone will make the problem disappear. Agreed working times laughable. Save yourself the stress and go elsewhere.
27-02-2023
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N A
don’t sign up in the first place, if your first year healthcare is free like mine was it seems attractive, you might even be tempted to add your family to it, but DONT. Waste of money, you’re not actually benefiting anything and a total scam.
27-10-2022
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James Dennis
One year of car insurance, and nothing but issues. Badly and incorrectly over traffic law and legislation, and national database not updated meaning car shown uninsured for 7 days. Staff on the end of the line were short, pushy and angry.
27-10-2022
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Del_MG OG
Renewal increased by over £220. Received competitive house insurance quotes from others that were closer to my previous years value. Asked PM to contact me to discuss if they could do anything to retain my custom or i would take up a policy with another provider. Just received an email to say they had cancelled my policy in line with my request! I guess I'm not a valued customer! Poor customer service these days. A real shame.
27-08-2022
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Sean Evans
This scam of a company wanted to change my car insurance from £70 a month to £105 a month with no 12 years no claims, no new points. Went elsewhere and now it’s £62 a month
27-05-2022
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TheotherGuy
I've been waiting for two months now for my savings to be transferred through, but they've kept on postponing the transfer. People are great on the phone but the actual financial part is beyond a joke.
27-05-2021
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Mass
27-05-2021
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taylor
Great
27-05-2020
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D W
27-05-2020
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Natalie Baggottussussj
Avoid Police mutual at all costs!!!! I have had a terrible experience with this company and the fact they pride themselves on working with police officers is even more appaling given the service they offer. Please re think if considering giving them any buisness. My two savings plans I can't get out of due to the fact ill lose pretty much all of what I've put in despite the reasons for me canceling are major errors on this company's part. I have now taken this to the ombudsman and wouldn't want anyone to have the stress and upset I've endured with this shambles of a company. So words of advice GO ELSEWHERE!!!!!
27-05-2020