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Home & Rental Insurances

Pointons Estate Agent

Pointons Estate Agent is a reputable company based in Coventry, England. They specialize in providing home and rental insurances to their clients. With their expertise in the insurance industry, they offer top-notch services that cater to the needs of their customers. Pointons Estate Agent is committed to providing reliable and efficient insurance solutions to ensure the protection of their clients' properties.

Introduction to Pointons Estate Agent

Pointons Estate Agent is a family-run business that has been serving the Coventry area for over 60 years. The company has a rich history in the real estate industry, and it prides itself on providing excellent customer service. What sets Pointons apart from other estate agents is their personalized approach to each client's needs. They take the time to understand what their clients are looking for and tailor their services to meet those needs.

Services & Products

Pointons Estate Agent offers a wide range of services, including property sales, lettings, and management. They also provide home and rental insurance to their clients. Whether you're looking to buy, sell, rent, or insure a property, Pointons can help. They have a team of experienced professionals who are dedicated to making the process as smooth and stress-free as possible.

Location

Pointons Estate Agent is located in the heart of Coventry, on New Union Street. The area is bustling with activity, and there are plenty of businesses and shops nearby. Customers can expect to experience the vibrant energy of the city when they visit Pointons. The company is conveniently located near public transportation options, including the Coventry train station, which is only a 10-minute walk away. Other nearby options include the Pool Meadow Bus Station and the Coventry Transport Museum.

Benefits

Customers should choose Pointons Estate Agent because of their commitment to providing excellent customer service. The company has a team of knowledgeable professionals who are dedicated to helping their clients achieve their real estate goals. They offer personalized services that are tailored to each client's needs, and they go above and beyond to ensure customer satisfaction. Additionally, Pointons offers home and rental insurance, which is a convenient and valuable service for their clients.

Good to Know

Customers should be aware that Pointons Estate Agent is a family-run business that takes pride in their work. They have a long-standing reputation for providing excellent customer service, and they have many loyal clients who return to them for all their real estate needs.

Reviews

Customers have praised Pointons Estate Agent for their professionalism, knowledge, and expertise in the real estate industry. They appreciate the personalized services that are tailored to their needs, and they feel that the company truly cares about their clients. Overall, customers have had positive experiences working with Pointons, and they would recommend the company to others looking for real estate services.

Amenities

  • amenity
    claims assistance
  • amenity
    customer service

FAQ

What types of coverage does your home and rental insurance policies offer?

Our home and rental insurance policies offer coverage for damage to the physical structure of the property, as well as personal belongings inside the property. They also offer liability coverage in case someone is injured on the property.

Can you provide examples of claims that your insurance policies cover?

Our insurance policies cover a variety of claims, including damage from natural disasters like floods or fires, theft or vandalism of personal property, and injuries sustained by visitors to the property.

What are the deductibles and premiums associated with your home and rental insurance policies?

The deductibles and premiums associated with our insurance policies vary depending on several factors, including the location and value of the property, the level of coverage selected, and the individual risk profile of the policyholder. We would be happy to provide specific pricing information upon request.

Are there any discounts available for bundling multiple policies or for certain safety features in the home?

Yes, we offer discounts for bundling multiple policies together, as well as for certain safety features in the home such as smoke detectors or security systems. Our team can provide more information on available discounts.

How does the claims process work, and how long does it typically take to receive a payout?

The claims process begins with the policyholder notifying us of the claim and providing any necessary documentation. Our claims team will then review the claim and determine coverage. The length of time it takes to receive a payout can vary depending on the complexity of the claim, but we strive to process claims as quickly and efficiently as possible. Our team will keep the policyholder updated throughout the process.

Reviews

  • Adam Javaid

    The process of selling our property through Pointons did not run smoothly. I was disappointed with the poor communication of some staff. I even emailed James, the Director who did not reply to my email regarding issues with the service provided. Moreover, the buyer’s solicitors who were appointed through Pointons own panel solicitors caused further unnecessary delays also due to lack of communication, so I would not recommend using their panel solicitors. Overall, not a good experience as the agency focused more on profit than customer satisfaction.

    27-05-2022
  • Martin Seib

    They are very nice people to do business with

    27-05-2021
  • Jemma Charles

    27-05-2020
  • John Phillips

    The food is very good, we found the car park was full but there didn't seem that many people in the place, there is limited choice of beers, overall it was definitely worth the money

    27-05-2020
  • Michael Parker

    27-05-2019