Plum Guide
Plum Guide is a London-based company that specializes in short-term rental services for vacation homes, apartments, and condominiums. They offer a variety of properties, including non-smoking holiday homes, and provide leasing and rental agency services. Plum Guide also offers financial services for real estate and housing, as well as travel and hotel accommodations.
Introduction to Plum Guide
Plum Guide is a unique company that offers short term apartment and vacation home rental services. The company was founded with the goal of providing customers with the best possible rental experience. Plum Guide is known for its high-quality properties and excellent customer service.Services & products
Plum Guide offers a variety of short-term rental services, including condominium rental agencies, leasing services, non-smoking holiday homes, and vacation home rental agencies. Customers can choose from a wide range of properties that are located in desirable locations throughout London and other parts of the United Kingdom.Location
Plum Guide is located at 46 Essex Rd in London. The surrounding area is vibrant and bustling, with a variety of businesses and attractions nearby. Customers can expect to find plenty of restaurants, cafes, and shops in the area. There are several public transportation options nearby, including the Essex Road Railway Station, which is just a short walk away.Benefits
Customers should choose Plum Guide because of the company's commitment to providing high-quality rental properties and excellent customer service. Plum Guide's properties are carefully selected to ensure that customers have the best possible rental experience. The company also provides 24/7 customer support to ensure that any issues or concerns are addressed promptly.Good to know
Customers should be aware that Plum Guide specializes in short-term rentals and does not offer long-term leases. Additionally, the company requires a security deposit for all rentals.Reviews
Customers rave about Plum Guide's properties, noting that they are well-maintained, clean, and beautifully decorated. Many customers also praise the company's customer service, noting that the staff is friendly and helpful. Overall, Plum Guide has received excellent reviews from its satisfied customers.Amenities
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flexible lease terms -
furnished office
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wi-fi
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non-smoking
FAQ
What is the minimum length of stay required for a short term apartment rental?
Our minimum length of stay for a short term apartment rental is usually three nights. However, this may vary depending on the property and the season.What happens if there is an issue with the vacation rental during my stay?
We have a dedicated 24/7 customer support team that you can contact if you encounter any issues during your stay. We will do our best to resolve the issue as quickly as possible to ensure that you have a comfortable and enjoyable stay.How does your leasing process work?
Our leasing process is simple and straightforward. You can browse our selection of properties on our website and select the one that suits your needs. Once you have made your reservation, we will provide you with all the necessary information, including the check-in details and any other important information about the property.What amenities do the condominiums typically include?
Our condominiums typically include a wide range of amenities, such as fully equipped kitchens, comfortable living areas, high-speed internet, and cable TV. Some properties may also include additional amenities such as swimming pools, fitness centers, and on-site parking.What is your policy on maintenance and repairs for the condominiums?
We take maintenance and repairs very seriously, and we have a team of professionals who are dedicated to ensuring that our properties are always in top condition. If you encounter any issues during your stay, you can contact our customer support team, and we will send someone to address the issue as quickly as possible.Reviews
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Gail Misra
We have now used Plum Guide twice to book apartments in Paris, and have found them very helpful each time. I loved my latest apartment, which I had for 5 weeks. it was exactly as described on the Plum website, and both Plum and the owner were great to deal with.
26-05-2023
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CAROLINA SANCHEZ
(Translated by Google) Plum Guide a SCAM Our experience with Plum Guide has been A DISASTER. They canceled our reservation in London by email at the time we should have been checking in. They charged us in advance and blocked the money on our credit card. The only response we got was an apology, but they did not resolve the issue in any way. First day in London with our three children, without a reservation and with a blocked credit card. A company that promises excellent service and maximum security. A shame. (Original) Plum Guide una ESTAFA Nuestra experiencia con Plum Guide ha sido UN DESASTRE. Cancelaron nuestra reserva en Londres por mail en el momento en que debíamos estar haciendo el Chek in. Nos cobraron por adelantado y bloquearon el dinero en nuestra tarjeta de crédito. La única respuesta que obtuvimos fue una disculpa, pero no resolvieron el problema de ninguna manera. Primer día en Londres con nuestros tres hijos, sin reserva y con la tarjeta de crédito bloqueada. Una empresa que promete servicio de excelencia y máxima seguridad. Una vergüenza.
27-04-2023
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Tobias K.
Very poor experience. We booked a place in Cape Town over Plum Guide and were heavily disappointed by the service and support received. We booked an apartment with a swimming pool. However, when we arrived at the rental apartment the concierge told us that the pool was closed due to renovation. At no point throughout the communication prior to our stay did Plum Guide mention any renovations. In fact, the description of the apartment still promotes "a shared swimming pool - the best way to cool off after a day in the South African sun." Instead of a pool we are now doomed to enjoy the sounds of construction every day from 9-5. Any attempt to get in touch with Plum Guide proved unsuccessful.
27-03-2023
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John Mainwaring
This site lists holiday apartments and looked great but I spent nearly a week trying to book two places in Edinburgh on their site. The first place never bothered to confirm my booking, just left me hanging and the plumguide people apparently couldn’t help. The place is still showing on their site even after numerous hone calls and an hour on their chat line. I then tried a different property, confirmed with the staff at Plumguide that this was an actually property and the price wax correct / it was available- all yes. I booked it and then got a terse email from the property owner saying they wanted more money from me. It’s a complete scam and I’ve now decided not to use Plumguide going forward, a waist of my time and properties that seem to be more wishful thinking. Very poor
27-03-2023
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San Polo In Rosso
We believe that Plum Guide shares our passion for charming hospitality and friendly customer care: a perfect match.
27-03-2023
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William Gillilan
Perfect in every way.
27-03-2023
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Susan Collins
27-03-2023
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maria cristina Romagnoli
A perfect partner to rent my apartments and villas: absolutely reliable.
27-03-2023
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Melina McKinnon Cain
Plum has great customer service and we are excited about our upcoming trip!
27-03-2023
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Jennifer Rawlinson
Very disappointed with 'Plum' experience. After many many hours of searching I finally settled on a property in the 'Plum' portfolio. Unfortunately, within 5 hours of booking and transfer of my money - in full as payment, over 12 weeks before the check in date, the booking was summarily cancelled by the host - so I have been told. I was offered a 5% discount on my next booking with 'Plum'. The web site says "Total Reassurance In the very rare event your host cancels 48 hours after your booking, we will find you a new Plum home up to 20% more expensive than the original. Within 5 days of check-in, it’s up to 50%. Seemed to me that the wording is a little vague. Have contacted the organisation and they agreed that it is not completely clear, but basically said 'too bad. We are investigating the host.' I see that the apartment is again available for the dates I selected but the price has increased by about $200AUD per night. Any other business has to honour the advertised price.
27-03-2023
