Platts Motor Company Ltd
Platts Motor Company Ltd is a company based in Hemel Hempstead, England. They specialize in self-service car washes and building & construction.
Introduction to Platts Motor Company Ltd
Platts Motor Company Ltd has been in the business of car sales and service for over 60 years. The company has a reputation for providing top-notch customer service and quality products. What sets Platts Motor Company apart from other car dealerships is their commitment to providing customers with personalized attention and assistance to ensure they find the perfect vehicle for their needs.Services & Products
Platts Motor Company Ltd offers a wide range of services to their customers. They sell both new and used cars, and their inventory includes a variety of makes and models. They also offer financing options to make purchasing a car more affordable. Additionally, they have a self-service car wash on-site for customers to use.Location
Platts Motor Company Ltd is located on Oxford Rd in Marlow, which is a small town in Hemel Hempstead, England. The area has a mix of residential and commercial properties, and there are several other businesses located nearby. Customers can expect to experience a friendly and welcoming atmosphere when visiting the dealership. The closest public transportation options are the Marlow train station, which is 0.3 miles away, the Marlow Bus Station, which is 0.4 miles away, and the Marlow Parkway bus stop, which is 0.5 miles away.Benefits
Customers should choose Platts Motor Company Ltd because they offer a wide range of services, including both car sales and service. They have a knowledgeable staff who are dedicated to providing excellent customer service and helping customers find the perfect vehicle for their needs. Additionally, they have a self-service car wash on-site, which is a convenient option for customers who want to keep their car clean.Good to Know
Customers should be aware that Platts Motor Company Ltd is primarily focused on car sales and service, and their self-service car wash is not their main business. However, it is a convenient option for customers who want to keep their car clean.Reviews
Customers rave about the quality of service they receive at Platts Motor Company Ltd. They appreciate the personalized attention and assistance they receive in finding the perfect vehicle for their needs. Customers also appreciate the convenience of having a self-service car wash on-site. Overall, customers highly recommend Platts Motor Company Ltd for their car sales and service needs.Amenities
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automatic wash
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vacuum
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soap dispenser
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towel dispenser
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wax dispenser
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spot free rinse
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air freshener
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credit card reader
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change machine
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pressure washer
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foam brush
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high pressure nozzle
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tire cleaner
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wheel cleaner
FAQ
What types of wash options are available at your self-service car wash?
At our self-service car wash, we offer a range of wash options including basic wash, deluxe wash, and premium wash. Each option includes different levels of cleaning and detailing services.How much does it cost to use your self-service car wash?
The cost of using our self-service car wash varies depending on the wash option you choose. Our basic wash starts at £5, our deluxe wash starts at £8, and our premium wash starts at £12. We also offer additional services for an extra charge, such as tire shine and waxing.Is there a loyalty program or frequent customer discount available?
Yes, we offer a loyalty program for frequent customers. For every 5 washes, you get the 6th wash free. We also offer occasional discounts and promotions, which are advertised on our website and social media pages.What tools and supplies do you provide for customers to use during their wash?
We provide all the necessary tools and supplies for customers to use during their wash, including high-pressure hoses, soap brushes, and towels. We also have vending machines on site where customers can purchase additional cleaning supplies if needed.Are there any restrictions on the types of vehicles that can be washed at your self-service car wash?
We can accommodate most types of vehicles at our self-service car wash, including cars, trucks, and SUVs. However, we do have a height restriction of 7 feet, so some oversized vehicles may not fit under our wash bays. Additionally, we do not allow vehicles with excessive mud or debris to be washed at our facility, as this can clog our drainage system.Reviews
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Jessica Herbert
Platts of Marlow were absolute life savers. I was down south working away when I had an issue with my mini, which needing fixing in order for me to drive 150 miles back home asap. I don’t know the area but I rang multiple different garages around, all of which told me there was no chance they could take a look for weeks, even on an emergency basis, including the nearest mini garage. I spoke to Platts & they could see the urgency of my case and very kindly suggested that I take it down on the basis that if they had an extra minute at all in their day then they would do their very best, but no guarantees. This was Thursday morning, first thing. They kept me updated and by the end of Thursday they had managed to take a look, discover the problem & order the required parts. By the end of the day Friday, my car was fixed and I was back home, all safe and sound. I am 21 years old and absolutely useless with anything car related. I felt so looked after by Platts and they really made me feel like they heard my worry and would do the absolute best that they could for me, which they did. I couldn’t recommend Platts enough and am extremely grateful for them. They made a rather stressful situation as stress free as it could have been. Thank you so much.
27-03-2023
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Laureston Oakley
Service: General repairs & maintenance
27-03-2023
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Andries Ehlers
After some dodgy experiences with other dealerships, these folks really impressed me with their professionalism. They were able to kocsteysome obscure problems with my care and fix it. Also extremely willing to share information and keep me up to date. I'm definitely using them from now on to service my vehicle.
27-03-2023
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Patrick Eldridge
Platts seem to be the motor company that can be trusted
27-02-2023
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Haze 78
From initial contact through to delivery of service, absolutely exemplary.
27-01-2023
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martin appleby
Vehicle damage in Platts Car Wash. Took my FORD Friendee (8 seater people carrier) in to get it washed this afternoon - Friday 6th January 2023 and the machine smashed the rear parking mirror off. Went into the office to advise and hoped for some good old customer service from a local company. NOT A BIT - I was told I should have read the signs before going into the wash and they would NOT accept responsibility. further, suggested that the mirror was possibly broken already! And that it was flimsy and damage was to be expected. When I pointed out that it's as strong as the door mirrors and they didn't get broken off; they weren't interested. I asked for the manager, after a wait; he appeared and took the same attitude - deny responsibility and don't care. He didn't even know it was a Ford !! (A bit stupid, I think). So they could have ordered a new replacement mirror and fitted it (Ford parts - so probably quite cheap) but no, nothing at all. Not even a refund of the wash price! So this is a local company who look after themselves and are NOT interested in you. AVOID. Services: General repairs & maintenance, Auto maintenance
27-01-2023
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hairymancreations
Efficient, friendly and diagnosed and solved the problem fast
27-12-2022
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andrew hambi
Absolute disaster. I took my daughters ford ka to this garage to diagnose a misfire issue . I was told at the desk that they would assign 2 hours diagnostics which they said is the maximum they would need to diagnose the fault. I was shocked when I was given a bill of £359. I make that to be £175 per hour labour!! The guy at the desk said he warned me of the hourly labour cost in advance HE DEFINITELY DID NOT ! The result of the 2 hour investigation concluded that the misfire was caused by probable cylinder issue and advised that the cylinder head will need to come off to find the full extent of the problem which would require another 6 hours work (I make that to be around an additional £1000 labour to find the cause of the problem only), and so I paid £359 to be told that further investigation will be required. Needless to say I told them I didn’t want them to proceed with any further investigation. Absolute disgrace! Oh and by the way the misfire issue was far worse when I drove the car home. When I took it to another garage they discovered that the engine bolts were loose making it very dangerous to drive. Platts of Marlow obviously did not tighten any bolts they removed during their investigations. They also damaged the air box breather outlet and it was not properly re-connected. My advice is don’t use this garage, particularly for fault finding because you will live to regret it. fault finding to them means a bottomless pit to charge what they want without finding the fault or resolving the problem and also causing more damage in the process. I only tried this garage because they boast they are a Ford specialist but if they can produce results like this on a Ford then god knows what they are capable of on other makes of car. Service: Auto engine diagnostic
27-12-2022
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Tony Delaney
Best car wash by far. And the general level of service is extremely high across the board
27-10-2022
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John Blackwell
An efficient and friendly Ford dealer
27-07-2022