Platinum Hot Tubs
Platinum Hot Tubs is a company based in Braintree, England that specializes in hot tub stores, hot tub repair services, public saunas, saunas, snow removal services, building & construction, public sector & society, beauty & wellness, and household services. With a focus on providing high-quality products and exceptional customer service, Platinum Hot Tubs is dedicated to meeting the needs of its clients and ensuring their satisfaction. Whether you're looking for a new hot tub or need repairs on an existing one, Platinum Hot Tubs has the expertise and experience to get the job done right.
Introduction to Platinum Hot Tubs
Platinum Hot Tubs is a company that specializes in providing luxurious and high-quality hot tubs to its customers. The company was founded with the purpose of offering a unique and unforgettable experience to those who want to relax and unwind in the comfort of their own homes. Platinum Hot Tubs is known for its exceptional customer service, attention to detail, and commitment to quality.Services & Products
Platinum Hot Tubs offers a wide range of services to its customers, including hot tub sales, repairs, and maintenance. The company also provides public saunas for those who want to experience the ultimate relaxation. In addition, Platinum Hot Tubs offers snow removal services for its clients during the winter months. Customers can purchase hot tubs of various sizes and styles, as well as accessories such as covers, steps, and chemicals.Location
Platinum Hot Tubs is located in Braintree, England, in the British Garden Centre on Cressing Road. The area is known for its beautiful gardens and outdoor spaces, as well as for its wide range of retail and dining options. Customers can expect to find a variety of businesses in the area, including other building and construction companies, beauty and wellness establishments, and household services. The nearest public transportation options are Braintree Station, which is 2.5 miles away, Freeport Station, which is 3 miles away, and Cressing Station, which is 1.7 miles away.Benefits
Customers should choose Platinum Hot Tubs because of the company's commitment to quality and customer satisfaction. The company uses only the best materials and equipment to ensure that its hot tubs are of the highest quality. Platinum Hot Tubs also offers a range of services to its customers, including repairs and maintenance, to ensure that their hot tubs are always in top condition. In addition, the company's public saunas provide a unique and luxurious experience that is unmatched by other companies in the industry.Good to Know
Customers should be aware that Platinum Hot Tubs only offers services and products within the United Kingdom. In addition, the company recommends that customers schedule regular maintenance appointments to ensure that their hot tubs remain in good condition.Reviews
Customers have praised Platinum Hot Tubs for its exceptional customer service, attention to detail, and high-quality products. Many have noted that the company's hot tubs are both luxurious and functional, providing the perfect way to relax and unwind after a long day. The company's public saunas have also received positive reviews, with customers noting that they are a unique and unforgettable experience.Amenities
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spa -
jacuzzi
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sauna
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hot tub
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heater
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filter
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cover
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cleaner
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chemicals
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repair
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installation
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delivery
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warranty
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consultation
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maintenance
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customization
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parts
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supplies
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accessories
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lighting
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dry sauna
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relaxation room
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changing room
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lockers
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towels
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robes
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slippers
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refreshments
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massage
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beauty treatments
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infrared sauna
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sauna suite
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relaxation area
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towel service
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aromatherapy
FAQ
How long does it typically take to complete a repair?
At Platinum Hot Tubs, the length of time it takes to complete a repair can vary depending on the specific issue with the hot tub. Our experienced technicians work diligently to diagnose and fix the problem as quickly as possible while still ensuring that the repair is done correctly.What materials are used to construct the hot tub and how long will it last?
Our hot tubs are constructed using high-quality materials such as acrylic, fiberglass, and wood. The lifespan of a hot tub can vary depending on factors such as usage and maintenance, but with proper care and maintenance, a Platinum Hot Tub can last for many years.What is the warranty on the hot tub and what does it cover?
We offer a comprehensive warranty on our hot tubs that covers manufacturing defects and other issues that may arise with normal use. The specific details of the warranty can vary depending on the model of hot tub, so we encourage customers to review the warranty information for their specific hot tub.What is your pricing structure for snow removal services?
At Platinum Hot Tubs, we offer competitive pricing for our snow removal services. Our pricing structure takes into account factors such as the size of the area to be cleared and the amount of snowfall, and we strive to provide fair and transparent pricing to all of our customers.Do you offer any additional services such as salt/sand application or de-icing?
Yes, we offer a range of additional services to help keep your property safe and accessible during the winter months. These services include salt and sand application to prevent slips and falls, as well as de-icing to help melt snow and ice on your walkways and driveways.Reviews
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Andy Masterman
Highly recommend platinum hot tubs, excellent service very professional, thanks John 👍👍.
20-05-2023
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Jenny Livemore
Platinum hot tubs did a great job servicing, cleaning and refilling our hot tub. They are always friendly, knowledgeable and get the job done quickly and efficiently.
29-04-2023
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G
John and Adam from Platinum Hot Tube have been amazing. Our tub, Platinum Spa Infinity, totally exceeded our expectations. They advised us on all the requirements and guided us through the process from purchase, electrical requirements and installation. The delivery and install was seamless and efficient. Matt who did the install and setup also provided guidance on tub care and maintenance. Platinum Hot Tubs provide high quality products and service and we are delighted with the tub and service they provided. Trustworthy and reliable.
27-04-2023
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Steve Tongue
Very knowledgeable, highly recommended, great service.
27-03-2023
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Angela Platts
The service, kindness and general care from this company is fantastic especially in this day and age where that is hard to come by. Felt complete confidence in their advice, they did what they said they would completely and the follow up advice and care was also unsurpassed. I wouldn't hesitate to use them. Truly. And I rarely write reviews. Thanks again to John, Chris and all the team.
27-03-2023
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Ian Cass
Just had annual service done on Hot Tub - lovely staff - no mess and working like new
27-11-2022
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Steve Clarke
Adam was a delight to deal with. Friendly and very knowledgeable. He helped me navigate through the range to find the perfect model to suit our needs. The installation team were also super friendly and efficient. First use 6am the day after delivery. I’ve owned a few hot tubs over the last 25 years. The technology packed into our Nevis tub is fantastic. It’s like having an army of massage therapists on call 24/7. Thank you.
27-05-2022
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Clive Lewis
Big thanks to Adam at Platinum Hot Tubs. He sourced the correct Cover for my Hot Tub and was a great help. His knowledge and advice was really helpful. I would highly recommend Platinum Tubs.
27-05-2022
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Mark Guntrip
We purchased our Monaco from John and the team at Platinum Hot Tubs last February. Due to EU Exit and shipping issues our tub arrived in June. No hard sell. Answered all our questions and concerns. Kept us informed. Great installation and guidance. Over the last 9 months nothing has been too much trouble. Advice on draining, cleaning, refill, chemicals. Great, friendly and welcoming team.
27-05-2022
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Matthew Long
I was looking for advice re a new tub, plus some guidance on difficult access for delivery. John at Platinum was excellent, really knowledgeable and extremely keen to help, without trying to sell me something. If you want honest, brilliant customer service go to Platinum
27-05-2021
