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Nurses' Agencies & Care Agencies

Platinum Care at Home

Platinum Care at Home is a healthcare and medicine company that specializes in providing top-quality care services for individuals in need. They are a leading provider of Nurses' Agencies & Care Agencies, offering a range of services to help clients maintain their independence and improve their quality of life. With a team of highly trained professionals, Platinum Care at Home is committed to delivering compassionate care that meets the unique needs of each individual. Whether you are looking for short-term or long-term care, they have the expertise and resources to provide the support you need.

Introduction to Platinum Care at Home

Platinum Care at Home is a healthcare company based in Waterlooville, England. The company was established with the aim of providing high-quality care services to people in need. Platinum Care at Home is unique because they have a team of experienced and highly trained nurses who are passionate about their work.

Services & Products

Platinum Care at Home offers a range of services such as nursing care, domiciliary care, and personal care. The company also provides specialist care for people with dementia, Parkinson's disease, and other chronic illnesses. Customers can expect to receive personalized care that is tailored to their individual needs.

Location

Platinum Care at Home is located in Waterlooville, a bustling town in Hampshire, England. The area is home to a variety of businesses, shops, and restaurants, providing customers with a range of options for entertainment and leisure. The town is well-connected to public transportation, with the closest options being the Waterlooville Bus Station (0.3 miles), the Bedhampton Railway Station (2.6 miles), and the Havant Railway Station (3.2 miles).

Benefits

One of the main benefits of choosing Platinum Care at Home is the quality of care that they provide. The company's team of nurses and caregivers are passionate about their work and are dedicated to providing the best possible care for their clients. Platinum Care at Home also offers personalized care plans, designed to meet the unique needs of each individual.

Good to Know

Customers should be aware that Platinum Care at Home is a private healthcare company, and therefore their services are not covered by the NHS. However, the company does offer competitive pricing and flexible payment plans to help make their services more accessible to customers.

Reviews

Customers have praised Platinum Care at Home for their professionalism, compassion, and quality of care. Many have noted that the company's team of nurses and caregivers go above and beyond to ensure that their clients are comfortable and well-cared for. Overall, Platinum Care at Home has received positive feedback from customers who appreciate the level of care and support that they provide.

Amenities

  • amenity
    24-hour care
  • amenity
    home visits
  • amenity
    private nursing
  • amenity
    respite care
  • amenity
    companionship
  • amenity
    care planning
  • amenity
    medication administration
  • amenity
    personal care
  • amenity
    mobility assistance
  • amenity
    domestic assistance
  • amenity
    shopping assistance
  • amenity
    meal preparation
  • amenity
    social support

FAQ

What types of services do you offer, and what is the quality of care provided by your agency?

We offer a range of services including nursing care, personal care, companionship, and respite care. Our agency provides high-quality care that is tailored to the individual needs of our clients. We strive to ensure that our clients receive the best possible care and support to enhance their overall quality of life.

How do you select and train your healthcare professionals, and what qualifications and experience do they have?

We carefully select our healthcare professionals based on their qualifications, experience, and personal qualities. All our staff undergo rigorous training and continuous professional development to ensure that they are up-to-date with the latest care practices and techniques. Our team includes registered nurses, personal care assistants, and companions who are all highly qualified and experienced in providing compassionate care.

What is your process for matching caregivers to clients, and how do you ensure compatibility and trust between them?

We take great care in matching our caregivers to clients based on their specific needs and preferences. We consider factors such as personality, skills, and experience to ensure that the match is compatible. We also encourage open communication between clients and caregivers to foster trust and understanding.

What is your pricing structure, and are there any hidden fees or costs I should be aware of?

Our pricing structure is transparent and competitive, with no hidden fees or costs. We offer a range of packages to suit different needs and budgets. We provide a detailed breakdown of all costs and fees upfront, so our clients can be confident in what they are paying for.

How do you handle complaints, issues, or emergencies, and what support can I expect from your agency in these situations?

We take all complaints and issues seriously and have a clear and efficient process for handling them. We provide 24/7 support to our clients, and our team is always available to deal with emergencies. We work closely with our clients and their families to ensure that any concerns are addressed promptly and effectively.

Reviews

  • James Knibbs

    Looked after my mum for about 6 years and couldnt fault them at all.

    29-06-2022
  • alec cane

    29-05-2019
  • Emma Young

    Platinum care staff are amazing. They all do a great job without effort and do amazing with the service users and the office staff are very supportive and always ready to help. Well done purple warriors keep up the good job xxxx

    29-05-2018
  • Jessica Hatton

    Excellent service received and all staff are lovely. I would highly recommend!

    29-05-2018
  • Baby Jay

    29-05-2018
  • Katerina Kopecna

    Lovely and hard working! Keep it up.

    29-05-2018