Planet Gears
Planet Gears is a company based in Peterborough, England that specializes in transmission repairs for cars, boats, and motorcycles. Their team of experts is dedicated to providing high-quality services to ensure that their clients' vehicles run smoothly and efficiently. Planet Gears is committed to customer satisfaction and strives to exceed expectations with every job they undertake.
Introduction to Planet Gears
Planet Gears is a well-established company that specializes in transmission repairs for cars, boats, and motorcycles. The company has been in business for over a decade, providing exceptional services to its customers. What makes Planet Gears unique is its team of highly skilled technicians who are equipped with the latest technology to diagnose and repair transmission problems efficiently.Services & Products
Planet Gears offers a wide range of services, including transmission repairs, rebuilds, and replacements. The company also provides maintenance services such as fluid changes, filter replacement, and inspections. Customers can expect high-quality workmanship, and the company uses only genuine parts to ensure the longevity of the repair.Location
Planet Gears is located on Padholme Rd E in Peterborough, England. The area is home to a mix of residential and industrial properties, and customers can expect to find a variety of businesses in the area. The location is easily accessible by public transportation, with the closest bus stop being a 5-minute walk away. Other nearby options include the Peterborough Railway Station and Queensgate Bus Station, both within a 10-minute drive.Benefits
Customers should choose Planet Gears because of the company's commitment to quality and customer service. The team at Planet Gears is dedicated to providing the best possible experience for their customers, and they are always willing to go the extra mile to ensure customer satisfaction. The company also offers competitive pricing, and customers can expect a transparent and honest approach to pricing.Good to know
Customers should be aware that Planet Gears specializes in transmission repairs and does not provide services for other automotive repairs. However, customers can expect expert advice and recommendations on other repairs and maintenance needs.Reviews
Customers have praised Planet Gears for their professionalism, expertise, and quick turnaround time. Many have commented on the quality of the repairs and the excellent customer service. Overall, customers have had a positive experience with the company and would recommend their services to others.Amenities
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parking -
loaner vehicle
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air conditioning
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24-hour service
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towing
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diagnostics
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oil change
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tune-up
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fluid replacement
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transmission repair
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electrical repair
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brake repair
FAQ
What types of transmission repairs do you offer?
We offer a wide range of transmission repairs for cars, boats, and motorcycles. Our experienced technicians can handle everything from simple repairs to complete rebuilds.Do you provide a warranty for your transmission repair services?
Yes, we provide a warranty for all of our transmission repair services. Our warranty covers both parts and labor, giving our customers peace of mind.How long does it typically take for a transmission repair to be completed?
The time it takes to complete a transmission repair can vary depending on the extent of the damage and the type of vehicle. However, we strive to complete all repairs as quickly and efficiently as possible without sacrificing quality.Can you provide references or customer reviews of your transmission repair services?
Yes, we have many satisfied customers who have left positive reviews of our transmission repair services. We would be happy to provide references upon request.Do you offer any additional services or maintenance for transmissions beyond repairs?
Yes, we offer a variety of additional services and maintenance for transmissions. This includes fluid flushes, filter replacements, and general inspections to ensure that your transmission is running smoothly.Reviews
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Chris Hill
Took my Range Rover to them for a warranty check. I was told it was going to cost me. When the check was done, boss came and spoke to me and said there was no charge as they hadn't had to change the oil. Did some extra bits but no charge. I thought this was very honest as he could have lied and charged me Brilliant service, can't fault them. Definitely recommend A+++++++ Service: Transmission
23-05-2023
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Laura Chadwick
I recently visited Planet Gears with my BMW X5, and I must say, I was blown away by the outstanding customer service that Mike and Alex provided. They were extremely helpful and knowledgeable about the diagnostic testing for our vehicle. The service and communication were top-notch, and I can't rate the place enough. I highly recommend taking your car to Planet Gears in Peterborough if you're in need of any car repairs or maintenance. Thank you again, Mike and Alex, for your exceptional service!
15-05-2023
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David H
Service: Transmission
29-04-2023
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Cristian Rediu
29-04-2023
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Ewa Bokina-Lubowiedzka
I've just recently used the service, as I thought I had a problem with my Mercedes ML 7G tronic gearbox . Roy was very helpful from the first call. He was gathering complex information from my previous repairs. My car was tested (taken for a spin) minor repair was done ( not related to gearbox) No issue was found with the gearbox. I have been supported with advice and guidance with No charge for anything. So thankful for their help and honesty. Ewa Service: Transmission
29-04-2023
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Gary Malia
I can't recommend these guys enough, great service from start to finish,great communication from the first phone call to repairing the gearbox. Fast,efficient, friendly and honest What more can you ask for. AAAAA+++++++++ Thanks guys at Planet gears. Service: Transmission
29-04-2023
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Ivy Quad
Just a FYI and caution............. I called this company explaining my issues with my automatic mereceds cla not going in to gear and the noises very clearly!to see what I could possibly be was advised to bring it down as would need to be diagnosed!keeping in mind im based over 3hrs away so had to get a recovery vehicle to bring it down which wasn't the issue. I brought the vehicle to them on Monday the 3rd for DIAGNOSTIC! Not heard anything so rang back on Thursday for update as no communication at all. then was called back and told it wasn't diagnosed but likely to be a gearbox fault or electronical fault within the gearbox so quoted from £1500 to £2300 without vat was told might be one fault or both so looking at over £4000 worst case scenario 🤔 I was a bit taken back as wasn't diagnosed to be sure before such a expensive cost to be considered so had a think over bank holiday and yet again called back on Tuesday to speak to the person handling my car but was not in so only the receptionist spoke to us was a bit disappointed by the lack of communication or customer Care so decided to pick up my car again which incurred another recovery cost back home as decided something is not right to decide such a cost without being diagnosed upon my arrival my car was exactly where it was the day I dropped it! No person came to assist that was meant to be dealing with my car very cold and kind of aggressive approach by a in-house work man that works there just asked want going on and any information to no I don't have a clue and handed my keys and a paper to say car was dropped at there shop 😅 very unprofessional and awkward meeting considering they didn't do anything looked like they weren't interested in handling my car or to serve me I was appalled how horrible this whole thing turned out wasted over £700 to just transport a car they knew did not drive nor change gears to be told well it doesn't drive so we can't find a fault till we open the gearbox should of told me this before me delivering the car! Upon my return to Manchester took it to a local garage and turned out the drive shaft came out and needed new gearbox oil and guess what it now drives 👏 amazing just shocked how another gearbox specialist decided to actually put my car on a ramp and check the issues it might be before diagnosing a gearbox fault as when they actually did diagnose it in Manchester turned out to be a very simple repair under £200 compared to this company!!!!! I'm appalled at there customers care and lack of wanting to actually do what the car came for they did a bare minimum in 2023 I would of hoped all customers get same treatment not just there own people I felt like my custome is not wanted by this company and we were more of a waste of time disappointed is a under statement made me waste all that money for my car to be parked up well £700 for my car to sit at planet gears I would ask anyone to get second opinion before parting with this (English run family company) as they are not the most helpful or friendly bunch as we were treated as a inconvenience that's wasting there time so thank you so much to myself for having second option Ps also charged a recovery car for damaging a metal plank that was given to help get the car off the truck not telling the driver its not fit for use or damaged already!!! Made him pay for it £90 plus vat! Make ot make sense? Very unprofessional will be reported as not happy with this treatment maybe not used to different people 🙄 from onset strange behaviour 🤔 is a understatement avoid if possible this is my first hand expirence and shocked to say the least! Service: Transmission
29-04-2023
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Jamie Jamie
Very easy to use
29-04-2023
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Peter Harrison
Had a reconditioned gearbox in spring 2022 with a one year warranty. Contacted the guys at planet gears in March 2023 about a couple of issues I was having. Not even being sure that it was something to do with the gearbox itself. Though I hadn’t brought it in for the 6 months check etc they arranged a date to have the van in to check it out. Both problems sorted on the day with no charge. So thankful for their help and courtesy. I highly recommend them. Pete (Leicester) Service: Transmission
29-03-2023
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Tracy Russell
Excellent friendly and genuine people
29-03-2023
