Planet Cruise
Planet Cruise is a travel agency that specializes in cruises. Based in Portsmouth, England, they offer a range of cruise packages and services to their clients. With a focus on providing exceptional customer service, Planet Cruise is dedicated to helping their customers plan the perfect cruise vacation. As a leading cruise agency in the United Kingdom, they are committed to providing their clients with the best possible travel and hotel options.
Introduction to Planet Cruise
Planet Cruise is a travel agency that specializes in cruise vacations. The company was founded in 2005 and has since become one of the leading cruise agencies in the United Kingdom. Planet Cruise is unique in that they offer a wide range of cruise vacations, from luxury cruises to budget-friendly options.Services & Products
Planet Cruise offers a variety of services to help customers plan their perfect cruise vacation. They offer personalized advice and recommendations to help customers choose the perfect cruise line, ship, and itinerary. Customers can also book flights, hotels, and shore excursions through Planet Cruise.Location
Planet Cruise is located in Quay Point, a business park in the Cosham area of Portsmouth. The area is home to a variety of businesses, including restaurants, cafes, and shops. The nearest public transportation options are Cosham train station (1.1 miles), Portchester train station (2.3 miles), and Hilsea train station (2.6 miles).Benefits
Customers should choose Planet Cruise because of their extensive knowledge of the cruise industry and their commitment to providing exceptional customer service. They offer competitive prices and exclusive deals on cruises and other travel-related services.Good to Know
Customers should be aware that Planet Cruise is a UK-based company and primarily serves customers in the United Kingdom.Reviews
Customers have praised Planet Cruise for their knowledgeable and friendly staff, competitive pricing, and excellent customer service. Many customers have also noted that they have booked multiple cruises through Planet Cruise and have always had a positive experience.Amenities
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bar -
restaurant
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room service
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wi-fi
FAQ
What are the pricing options for different types of cruises available with your agency?
At Planet Cruise, we offer a range of pricing options for different types of cruises. We work with various cruise lines to provide competitive pricing for our customers. Our prices vary depending on the duration, itinerary, cabin category, and cruise line. We also offer exclusive deals and promotions on selected sailings.Can you provide information on the various cruise lines your agency partners with?
Yes, we partner with a wide range of cruise lines including Royal Caribbean, MSC Cruises, Norwegian Cruise Line, P&O Cruises, Cunard, Princess Cruises, Holland America Line, Celebrity Cruises and many more. Each cruise line offers unique experiences and amenities, catering to different preferences and budgets.What services do you offer to help customers plan and book their cruise vacations?
We offer a range of services to help customers plan and book their cruise vacations. Our experienced cruise specialists are available to provide expert advice, recommend suitable cruise itineraries, and tailor packages to suit individual requirements. We also offer a user-friendly website, providing detailed information on cruise lines, ships, itineraries, and pricing. Customers can also book their cruises online, or over the phone with our dedicated call centre.Can you provide details on the onboard amenities and activities offered by the cruise line?
Yes, we provide comprehensive information on the onboard amenities and activities offered by each cruise line. These may include dining options, entertainment, sports and recreational facilities, kids clubs, spas and fitness centres, and much more. We also offer detailed ship reviews and virtual tours to give customers a sneak peek of what to expect onboard.What is your cancellation policy and are there any fees associated with cancelling a booking?
Our cancellation policy varies depending on the cruise line and type of fare booked. Generally, cancellations made outside of the final payment due date will incur minimal fees, while cancellations made after this date may result in penalties or forfeiture of deposit. We strongly recommend customers take out travel insurance to cover the cost of cancellation fees in case of unforeseen circumstances. Our cruise specialists are available to provide more information on specific cancellation policies for each cruise line.Reviews
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Peter Brockie
Not really impressed, didn't call back soon enough to alleviate my concerns on the length of time on flights.
27-05-2023
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Mike
They need to bring back their TV show
22-05-2023
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Paul Hiscox
Still waiting to go on cruise
15-05-2023
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Robert Amabile
15-05-2023
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Miguel Sanz
Vary useful websites to book cruise holidays
15-05-2023
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john Bradley
Please come back on the telly
29-04-2023
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Yvonne Hudders
Poor company. Can never get to speak to anyone on the phone without waiting for an hour. Happy to get back to you when it’s a pre sale but when you want to change or amend anything they are not interested
29-04-2023
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Carol Hiscox
Very helpful staff as never been on a cruise and put at ease with booking x
29-04-2023
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Theresa
29-04-2023
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Denise Strange
You are very lucky if you speak to an efficient member of staff. Most are either very inexperienced or uncaring. Have cruised using Planet since its inception and am constantly wondering why I return
29-04-2023
