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Bpo Companies

piston time

Piston Time is a company based in Birmingham, England that specializes in BPO services and IT & E-commerce solutions. Their focus is on providing efficient and effective services to their clients.

Introduction to Piston Time

Piston Time is a Birmingham-based company that specializes in providing BPO (Business Process Outsourcing) services to IT and E-Commerce companies. Founded in 2015, the company has quickly grown to become one of the leading providers of BPO services in the United Kingdom. What sets Piston Time apart is their commitment to providing personalized and flexible solutions to their clients, ensuring that they receive the best possible service.

Services & Products

Piston Time offers a wide range of BPO services, including customer support, data entry, content moderation, and social media management. They also provide customized solutions based on the specific needs of their clients. Clients can expect high-quality services that are delivered efficiently and effectively.

Location

Piston Time is located in Sparkbrook, Birmingham, which is a vibrant and diverse area with a mix of residential and commercial properties. The area is home to a variety of businesses, including restaurants, shops, and offices. Customers can expect a lively and bustling atmosphere when visiting Piston Time. The company is easily accessible by public transportation, with the closest bus stop being just a few minutes' walk away. The three closest public transportation options are:
  • Medlicott Road Bus Stop - 0.1 miles
  • Stratford Road Bus Stop - 0.2 miles
  • Sparkbrook, Farm Road Bus Stop - 0.3 miles

Benefits

Customers should choose Piston Time because of their commitment to providing high-quality BPO services that are tailored to the specific needs of their clients. They offer flexible solutions and work closely with their clients to ensure that they receive the best possible service. Piston Time also has a team of experienced professionals who are dedicated to delivering excellent customer service.

Good to Know

Customers should be aware that Piston Time only provides BPO services to IT and E-Commerce companies. They do not offer services to other industries.

Reviews

Customers have praised Piston Time for their personalized approach to BPO services. They have also received positive reviews for their efficient and effective services. Overall, customers have been highly satisfied with the quality of service provided by Piston Time.

Amenities

  • amenity
    computer
  • amenity
    internet access
  • amenity
    printer
  • amenity
    office supplies
  • amenity
    parking lot

FAQ

What specific services do you offer as a BPO company?

As a BPO company, we offer a wide range of services including data entry, customer service, tech support, accounting, and back-office support. We also specialize in IT and e-commerce services such as website development, social media management, and digital marketing.

Can you provide examples of previous successful projects you have completed for clients?

Yes, we have completed numerous successful projects for our clients in various industries such as healthcare, finance, retail, and hospitality. Some examples include data entry and processing for a healthcare provider, customer service for a retail company, and social media management for a hospitality group.

How do you ensure data security and confidentiality for your clients' sensitive information?

We take data security and confidentiality very seriously and have implemented strict measures to ensure that our clients' sensitive information is protected. This includes using secure servers and networks, restricting access to authorized personnel only, and requiring all employees to sign non-disclosure agreements.

What is your pricing structure for your BPO services?

Our pricing structure for BPO services varies depending on the specific service and project requirements. We offer competitive pricing and can provide customized quotes based on each client's needs.

How do you handle any potential communication barriers with offshore teams or clients?

We have extensive experience working with offshore teams and clients and have developed effective communication strategies to overcome any potential barriers. This includes using video conferencing, instant messaging, and email to ensure clear and timely communication. We also have a team of multilingual employees who can assist with language barriers if needed.