Pinflair
Pinflair is a company based in Hertford, England that specializes in art handcrafts and art & creative products. Their location on Wareham's Ln is a hub for artists and creatives looking for unique and high-quality materials to bring their visions to life. Pinflair is dedicated to providing their customers with exceptional service and a wide range of products to choose from.
Introduction to Pinflair
Pinflair is a UK-based company that was founded in 1983. The company started as a small family-run business and has since grown to become a leading supplier of art and creative handcrafts. Pinflair's mission is to provide customers with high-quality products that inspire creativity and promote self-expression. What sets Pinflair apart from its competitors is its commitment to innovation, quality, and customer service.Services & products
Pinflair offers a wide range of services and products to its customers. The company specializes in art and creative handcrafts, including card-making, scrapbooking, and embroidery. Pinflair's products include adhesives, ribbons, buttons, beads, and a variety of other materials that can be used to create beautiful and unique crafts.Location
Pinflair's headquarters is located in Hertford, a historic market town in the East Hertfordshire district of the UK. Hertford is known for its beautiful architecture, charming shops, and vibrant arts scene. Visitors to the town can expect to find a variety of independent boutiques, cafes, and restaurants. The nearest public transportation options to Pinflair's location are Hertford East Station (0.8 miles), Hertford North Station (1.3 miles), and Hertford bus station (0.2 miles).Benefits
Customers should choose Pinflair because the company offers high-quality products at competitive prices. Pinflair is committed to providing excellent customer service and offers a satisfaction guarantee on all of its products. The company also offers free delivery on orders over £25 and has a loyalty rewards program for repeat customers.Good to know
Customers should be aware that Pinflair's products are designed for use in art and creative handcrafts and may not be suitable for other purposes. The company recommends that customers read product labels carefully before use and follow all safety instructions.Reviews
Customers rave about Pinflair's high-quality products and excellent customer service. Many customers appreciate the company's commitment to innovation and creativity and praise the company for inspiring their own artistic endeavors. Overall, Pinflair has a reputation for being a reliable and trustworthy supplier of art and creative handcrafts.Amenities
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supplies
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customization
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personalization
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gift wrapping
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online shopping
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delivery
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pickup
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gift card
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tutorials
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classes
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workshops
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art showcase
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gallery
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consultation
FAQ
What types of handcrafted products do you offer?
At Pinflair, we offer a wide range of handcrafted products including paper crafts, fabric crafts, and wooden crafts. Our products include everything from greeting cards and scrapbooking supplies to textile art and home decor. We are always expanding our product line to offer new and unique items to our customers.How do you ensure the quality of your products?
Quality is very important to us at Pinflair, and we take several steps to ensure that our products meet our high standards. We use only the best materials and work with skilled artisans to create each item. We also inspect each product before it is packaged and shipped to ensure that it meets our quality standards.Do you offer customization or personalized options for your products?
Yes, we offer customization and personalized options for many of our products. Whether you are looking to add a special message to a greeting card or create a one-of-a-kind piece of home decor, we can work with you to create something unique and special.What is your return or exchange policy?
We want our customers to be completely satisfied with their purchases from Pinflair. If for any reason you are not satisfied with your purchase, we offer a hassle-free return or exchange policy. Simply contact us within 14 days of receiving your order and we will work with you to resolve the issue.How do you support and collaborate with local artists and artisans?
Supporting local artists and artisans is very important to us at Pinflair. We work with a network of local artisans to create many of our products, and we are always looking for new talent to collaborate with. We also participate in local craft fairs and events to showcase the work of local artists and artisans.Reviews
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Jess Chan
Really friendly and helpful, and their glue was just what I needed! Thanks!
29-06-2022 -
Pam Baxter
I had a problem so phoned them. They answered straight away and were so helpful. Sent me the piece that I required and it arrived 2 days later. Most helpful.
29-05-2022 -
Hannah D
Fantastic products, customer service that goes above and beyond what is expected.
29-05-2021 -
ROBERT WILSON
Good helpfully friendly staff great product range
29-05-2020 -
Vera Mardell
Visited at 3pm on Friday 5th June only to find they were closed despite the web site stating they would be open. Don't live close so quite annoyed by wasted journey. Don't rely on website make sure you ring first
29-05-2020 -
Margaret Smyth
Placed an order for 10 pieces of fabric waited a month but it didn’t arrive so messaged them, they said it had been sent but they couldn’t find a paper trail for the parcel and said they would send again, so a few days later the package arrived with only 9 pieces of fabric, I messaged them which they didn’t reply to so I rang them, only to be told the missing fabric was out of stock and they would have to refund me via PayPal for the missing fabric. The refund hadn’t been actioned by 3 days later so I started a dispute with PayPal, their reply to this was that they had tried to refund me but PayPal wouldn’t let them refund as there was an open dispute, so I closed the dispute thinking they would do the right thing and refund me immediately but I’m still waiting for my refund, definitely won’t be ordering from them again
29-05-2020 -
Angie Stewart (Digital Coach for Coaches)
recommend Pinflair Creative Crafts. Nov 23, 2018 10:21am Do not sue this company if you actually wish to get your products. £45 order placed on 3rd November. Chased for update 10 days later only to be told to read the 'fine print' delivery information, which say it can take up to 14 working days to process, this excludes the time in the post (which is a joke). Phoned again today only to be told the item isn't in stock afterall & they needed to refund me. They didn't email me or phone me - just took my money & waited for me to chase. DISGUSTING CUSTOMER SERVICE.
29-05-2019 -
Kate Benton
29-05-2019 -
Phil Waller-sayell
29-05-2019 -
Rob Rob
29-05-2018