Phoenix Rising Removals
Phoenix Rising Removals is a professional moving company based in Portsmouth, England. They offer a range of services including piano moving, domestic removals and storage, packing, and transportation and shipping. Their team of experts provides high-quality removal services for households and businesses alike. With a focus on customer satisfaction, Phoenix Rising Removals is dedicated to making every move as stress-free as possible.
Introduction to Phoenix Rising Removals
Phoenix Rising Removals is a reputable moving company based in Portsmouth, England. The company was established with the aim of providing reliable, efficient, and affordable moving services to customers. Phoenix Rising Removals has been in the industry for several years, and their experience has enabled them to gain a strong reputation for their exceptional services. They pride themselves on their attention to detail and their commitment to ensuring that every move is a success.Services & products
Phoenix Rising Removals offers a range of services, including domestic removals and storage services, packing services, and piano moving services. They also provide transportation and shipping services for both residential and commercial customers. The company has a team of experienced professionals who are equipped to handle any size and type of move. Additionally, they offer flexible and customized solutions to meet the unique needs of their clients.Location
Phoenix Rising Removals is located in Portsmouth, a bustling city on the south coast of England. The area is home to a range of businesses and residential neighborhoods, making it an ideal location for a moving company. Customers can expect to experience a friendly and professional atmosphere when visiting the company's office. There are several public transportation options available near the company, including the Hilsea train station, which is 1.2 miles away, and the London Road bus stop, which is 0.2 miles away.Benefits
Customers should choose Phoenix Rising Removals because of their commitment to providing exceptional services at affordable prices. The company has a team of experienced professionals who are dedicated to ensuring that every move is a success. They also offer customized solutions to meet the unique needs of their clients. Additionally, Phoenix Rising Removals is fully insured, giving customers peace of mind during the moving process.Good to know
Customers should be aware that Phoenix Rising Removals takes their safety and the safety of their belongings seriously. The company uses high-quality packing materials and equipment to ensure that items are protected during the move. They also offer storage solutions for customers who need to temporarily store their belongings.Reviews
Customers have praised Phoenix Rising Removals for their exceptional services. Many have commented on the professionalism of the staff and the attention to detail during the moving process. Customers have also noted that the company's prices are affordable and that they offer excellent value for money. Overall, Phoenix Rising Removals has received positive reviews for their reliable and efficient moving services.Amenities
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packing service -
storage facility
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insurance coverage
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moving assistance
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loading assistance
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unloading assistance
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delivery service
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climate control
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packing supplies
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fragile handling
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furniture dismantling
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furniture reassembly
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piano transport
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truck
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moving van
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dollies
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boxes
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unpacking service
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moving labor
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climate controlled storage
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fragile item handling
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long-distance moving
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local moving
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mattress
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furniture
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bubble wrap
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packing tape
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moving blankets
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wardrobe boxes
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appliance dollies
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hand trucks
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straps
FAQ
What kind of experience does your company have in moving pianos?
At Phoenix Rising Removals, we have extensive experience in moving pianos. Our team of professionals has been trained to handle pianos of all sizes and types, including grand pianos, upright pianos, and baby grand pianos. We have the necessary equipment and expertise to ensure that your piano is moved safely and securely to its destination.How do you calculate the cost of your services?
We calculate the cost of our services based on several factors, including the distance of the move, the size and weight of the piano, and any additional services that you may require, such as packing and storage. We offer competitive pricing and are always transparent about our pricing structure, so you can be confident that you are getting a fair price for our services.Do you offer storage options for pianos?
Yes, we offer both short-term and long-term storage options for pianos. Our storage facilities are safe, secure, and climate-controlled to ensure that your piano is protected from damage and the elements. Whether you need to store your piano for a few days or a few months, we can accommodate your needs.Can you provide references from past customers who have used your piano moving services?
Yes, we are happy to provide references from past customers who have used our piano moving services. We take pride in the quality of our work and the satisfaction of our customers, and we are confident that you will be pleased with our services. Please contact us if you would like to see references from past customers.Are there any additional fees that I should be aware of?
We always strive to be upfront and transparent about our pricing, so you can be confident that there are no hidden fees or charges. However, there may be additional fees for certain services, such as packing or storage, depending on your specific needs. We will always discuss any additional fees with you before providing our services, so you can make an informed decision about your move.Reviews
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Nick Williams
Phoenix Rising were one of six companies we asked to quote to undertake the removal from our very large house where we had lived for 25 years. Lee came to quote, and was very courteous and thorough. Of the other five quotes, two wanted three days and three wanted two days to undertake the removal. Phoenix Rising said that they would arrive at 0830hrs on the day (28th November 2022), and would work on through the evening if necessary to ensure that it was completed in one day. This also included the disassembly and reassembly of a particularly large wardrobe, and the delivery of a piano which we were gifting to a local school. The first of the six men on the job arrived at 0815hrs and by 0830hrs the others had all arrived and were already loading our possessions onto the first lorry. Several vehicles were used, and the whole team simply did not stop from the moment they arrived. At the other end, they were equally busy, and unloaded as required to all parts of the house, garage and other places. Inevitably when significant content is transported, unless the homeowner packs everything into steel reinforced boxes, there is bound to be the odd item come a cropper. Despite our extensive possessions, this barely happened. They did report to us that a dresser had been damaged, but we were able to confirm that it was already damaged prior to our move. Regardless we appreciated their honesty. Communications prior to and throughout the whole process were excellent, and we were delighted when everything was delivered the same day as they had promised. When you move house, you hope that you can hire a company that are careful, thorough, polite, do what they say they will, and all at a price that you consider acceptable. Phoenix Rising ticked all such boxes. We would most certainly recommend Ryan and his team.
29-01-2023
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Michelle Hill
Although we didn't experience their ability to do their job well as sadly our move didn't go ahead when agreed, their empathy at a very difficult time was non-existent and Ryan was hostile and lacking in customer service skills. When querying why we had to pay 80% of their quote when we cancelled 7 days prior to the move (READ THEIR T&Cs CAREFULLY!) we were told pay or we will take you to Court. How lovely! In your response I think you've missed the point. We did not once say we wouldn't pay just we were disappointed we were being asked to pay having been booked with you for under 48 hours and we thought there was a cooling off period. The point was that your immediate reply was... "payment is due by Friday your date you confirmed for, if not I will start court proceedings for recovery with any court fees added to your outstanding bill." Not great that you went straight to threats of court action! We weren't confrontational at all, just asked the question and that was your response. Very poor in my view.
29-11-2022
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abby harris
Positive: Professionalism, Responsiveness, Value
29-10-2022
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Michelle Spiller
29-05-2022
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Chris Fletcher
Did their job quickly and cleanly and safely
29-05-2022
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Simon Lamont
29-05-2022
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Peter Jones
I used Phoenix Rising for my move last week. Leading up to securing the date there were several changes. Ryan and the team were responsive at all times, from the moment we got the quote. The removal day itself couldn't have gone more smoothly, which was a relief given how stressful it is to actually complete on a house these days. The team were early, as was Lee on the two occasions he called round prior. The team were also an excellent, friendly bunch who worked quickly and amazed me at how they got it all done in such a short time. On arrival to the new house again very fast and efficient working, even building our bed and putting clothes in wardrobes. So for anyone looking to move soon, do yourself a favour and take the stress out of it by hiring this company. Excellent work lads and thanks again.
29-05-2022
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Martin Lewis
Not done our move yet but very informative and helpful advice for our quote.
29-05-2022
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Tony B
Pretty poor overall. Underestimated time required to pack and many items and furniture pieces ultimately damaged in packing and move. Ok service if you want a cheap price and don't have many pieces of expensive furniture. Services: Moving-related packing, Local moving, Furniture assembly
29-05-2021
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Liz Howell
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Service: Local moving
29-05-2021
