Phoenix Link
Phoenix Link is a telecommunications company based in Herne Bay, England. They specialize in providing telephone services to their customers and are dedicated to delivering high-quality communication solutions. With a focus on customer satisfaction, Phoenix Link is committed to offering reliable and efficient services to meet the needs of their clients. As one of the leading telephone companies in the United Kingdom, Phoenix Link is dedicated to staying at the forefront of the telecommunications industry.
Introduction to Phoenix Link
Phoenix Link is a telecommunications company based in Herne Bay, England. Founded in 2005, the company has been providing telephone services to businesses and individuals in the United Kingdom for over 15 years. What sets Phoenix Link apart from other telephone companies is their commitment to delivering high-quality services at affordable prices.Services & Products
Phoenix Link offers a range of telecommunications services including telephone line rental, broadband internet, and VOIP services. Customers can also purchase a variety of telephone hardware such as handsets and headsets. The company prides itself on providing reliable and efficient services that meet the needs of their customers.Location
Phoenix Link is located in Herne Bay, which is a seaside town in Kent, England. The area is known for its stunning coastline and charming town center, which is home to a variety of local businesses, including cafes, restaurants, and shops. The company is conveniently located near several public transportation options, including the Herne Bay train station, which is just a short walk away.Benefits
Customers can benefit from choosing Phoenix Link due to the company's commitment to delivering high-quality services at affordable prices. The company also provides excellent customer support, with a team of knowledgeable experts available to assist customers with any questions or concerns.Good to Know
Customers should be aware that Phoenix Link requires a minimum contract term of 12 months for their services. However, the company does offer a 30-day money-back guarantee, which allows customers to try out their services risk-free.Reviews
Customers have praised Phoenix Link for their reliable and efficient services, as well as their excellent customer support. Many have noted that the company's prices are very competitive, making them an excellent choice for businesses and individuals looking for affordable telecommunications services.Amenities
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voicemail -
call forwarding
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call waiting
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text messaging
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data plan
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international calling
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network coverage
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online account management
FAQ
What type of phone services do you offer?
We offer a variety of phone services including landlines, mobile phones, and internet-based phone systems. Our services are flexible and customizable to fit the needs of each individual customer.What are your prices and fees for phone services?
Our prices and fees vary depending on the specific service and package that you choose. We offer competitive pricing and transparent fees, and we always strive to provide the most cost-effective options for our customers.What is your customer service availability?
Our customer service team is available 24/7 to assist with any questions or concerns that you may have. You can reach us by phone, email, or live chat, and we are always happy to help in any way that we can.Do you offer any additional features or packages for phone services?
Yes, we offer a range of additional features and packages for our phone services, including call forwarding, voicemail, and international calling. We can also customize packages to fit the specific needs of your business or organization.What is your contract or agreement policy?
We offer flexible contract and agreement options to our customers, with no long-term commitments required. We believe in earning your business through exceptional service and support, rather than locking you into a long-term contract.Reviews
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CA Drillers
Absolutely fantastic service all round!! Always on hand to deal with our requests, with a quick turnaround. Fully recommend for all phone and broadband services!
06-05-2023
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Nigel Ward
Highly professional timely services .met all our requirements on time .
06-05-2023
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David Evans
Fantastic service from Phoenix Link who have updated and improved our office's telephone system whilst also saving us money. Paul's input and knowledge throughout the changeover ensured everything ran quickly and smoothly. Thank you.
27-05-2022
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Caitlin j
Brilliant company, very easy to work with and Paul has been extremely helpful.
27-05-2022
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Vicky Smith
Paul at Phoenix Link has recently assisted our business in the switch from a line based telephone system to VOIP and I have been impressed by his professionalism and knowledge from the very start. We were nervous about making such a leap but the transition has been seamless with Paul keeping us updated from initial consultation through to install and beyond. Not only is the service level fantastic, we are also making some considerable savings on our monthly outgoings compared to the old line based option. I have no hesitation in giving Phoenix Link the 5 stars they so deserve and I only wish we had moved to them sooner.
27-05-2022
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Lee Jackson
Paul and his team continue to be super responsive, adapting telecoms solutions for Avelo Care as the company continues to expand. Customer service from Phoenix Link is 2nd to none.
27-05-2022
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Keat Farm
Highly recommend Phoenix, they have been supporting us for many many years and continue to do so. We have a great working relationship with them and they have always been able to advise us on new systems/features and offer brilliant support , enabling us to maintain a professional service all round but more importantly to our customers.
27-05-2022
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Angela Gardiner
Phoenix Link supports the charity I work for and provides a great phone system, ideal for the charity's needs. Always willing to help in any way they can. Very much appreciated, thank you Paul and team.
27-05-2022
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Tracie Wallace
Excellent, friendly and efficient service.
27-05-2022
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Grant Lotter
Phoenix Link and Paul are a pleasure to work with, always professional and very responsive. It is comforting to know that Paul with all his knowledge is always at the end of the phone should we require support or advice. Phoenix Link managed our transition to a hosted Call Switch System with the minimum of fuss effectively transforming the way that the school communicates.
27-05-2022
