Phoenix Instinct
Phoenix Instinct is a UK-based company that specializes in luggage stores. They offer a wide range of products and services to meet the needs of their customers. With their shops located in Enterprise Court, Enterprise Park, Forres IV36 2AU, Phoenix Instinct is committed to providing high-quality products and exceptional customer service. Whether you're looking for a new suitcase or need help with your shopping, Phoenix Instinct is the perfect choice.
Introduction to Phoenix Instinct
Phoenix Instinct is a luggage store based in Forres, Scotland. The company was founded with the aim of revolutionizing the luggage industry by creating innovative and practical luggage solutions. What sets Phoenix Instinct apart from other luggage stores is their use of cutting-edge technology and sleek designs to create luggage that is not only stylish but also functional.Services & Products
Phoenix Instinct offers a wide range of luggage products, including backpacks, suitcases, and carry-on bags. Their products are made with high-quality materials that are both durable and lightweight, making them easy to carry around. The company also offers customization options, allowing customers to personalize their luggage with their names or initials.Location
Phoenix Instinct is located at 4, Enterprise Court, Enterprise Park, Forres IV36 2AU in the United Kingdom. The store is situated in a bustling area with a variety of shops and businesses. Customers can expect to find other shops and shopping centers in the area, as well as cafes and restaurants. The store is easily accessible by public transportation, with the nearest bus stop (Forres, Bogton Road) just a 2-minute walk away. The Forres train station is also nearby, located about 1.5 miles from the store.Benefits
Customers should choose Phoenix Instinct because of their commitment to creating high-quality, innovative luggage products. The company's use of cutting-edge technology and sleek designs make their products stand out from the competition. Additionally, their customization options allow customers to create a personalized luggage experience that is unique to them.Good to Know
Customers should be aware that Phoenix Instinct products are priced on the higher end of the luggage market. However, the quality and durability of their products make them a worthwhile investment for frequent travelers.Reviews
Customers rave about Phoenix Instinct's products, praising their durability, style, and functionality. Many customers also appreciate the customization options that allow them to create a personalized luggage experience. Overall, customers highly recommend Phoenix Instinct for anyone in need of high-quality luggage.FAQ
What types of luggage do you carry in your store?
We carry a wide variety of luggage in our store, including suitcases, carry-on bags, backpacks, duffel bags, and more. Our selection includes different sizes, colors, materials, and styles to fit different travel needs and preferences.Do you offer warranties or guarantees on your luggage products?
Yes, we offer warranties and guarantees on our luggage products. Our products come with different warranty periods and coverage, depending on the brand and type of luggage. We can provide more information and assistance with any warranty claims or issues.Can you assist me with finding luggage that meets airline size and weight requirements?
Absolutely, we can assist you with finding luggage that meets airline size and weight requirements. We have a good understanding of different airlines' requirements, and we can recommend luggage options that comply with those requirements. We can also provide tips and advice on how to pack efficiently and avoid additional fees.Are there any special promotions or discounts currently available on luggage products?
We often have special promotions and discounts on luggage products, especially during the holiday and travel seasons. We recommend checking our website or visiting our store to see our current deals and offers. You can also sign up for our newsletter to receive notifications about our promotions and new arrivals.Do you offer repair services for damaged luggage?
Yes, we offer repair services for damaged luggage. Our skilled technicians can repair different types of damages, such as broken zippers, torn fabrics, and damaged wheels. We can provide a quote for the repair cost and an estimated time frame for the repair. We also offer tips on how to maintain and prolong the life of your luggage.Reviews
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Chris Dunne
I have just returned from a solo trip, I have the XL version and has been excellent for me, I went on the train with it,I wheeled around the city I visited and forgot at times it was behind me ,Its giving 100% independence on travel, I have good upper body strength and good hand control, I would suggest anyone with weaker hand control should ask what there options are for docking it to your wheelchair, excellent product, Very genuine Company to do business with.I received mine in 3 days to Ireland.
29-03-2023
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Nicole Palladino
The service was quick. I have used the bag on my wheel chair and it works well. Thank you. I gave a 4 only as it is early experience but if it continues it is a 5.
29-03-2023
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David Clarke
This luggage is an excellent piece of equipment for wheelchair user travellers. For the first time in 40 years of travelling as a wheelchair user I have been able to take what I want on holiday and not just what I can carry on my lap. Pulling it instead of lifting it makes a huge difference to life.
29-03-2023
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Laura Markley
My Compact travel bag worked flawlessly. I travelled during the Christmas season by myself, flying from my home airport to the Orlando, FL area! This would have been a lot more difficult without this bag. Thank you Phoenix for your bag design.
29-01-2023
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Jen Gadoua
I recently bought this luggage to go on my first solo trip as a wheelchair user. It did take me a little bit to get the attachment tension adjusted properly. The luggage is perfect and allowed me to pass through security easily and get myself to my gate. I'll try to remember some photos on my next trip!
29-11-2022
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Rebecca C
Great unique products that serve their purpose well. Making it so much easier to carry stuff (whether for travel, sports or going to the shops) as a wheelchair user. Really friendly customer service if you have any questions as well.
29-08-2022
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Jordan A
I've only had my all in one compact bag for a few weeks, but it's already been life-changing! Very sturdy and high quality! It helped gain independence and confidence!
29-07-2022
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Robert Szabo
Awesome piece of kit. It has kept me independent, not needing help when I have luggage to transport.
29-06-2022
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Craig Wilson
I've just received my luggage from Phoenix Instinct. I live in Perth Western Australia and it arrived 7 days after being sent. Remarkable in this Covid age where nothing arrives for weeks. Well done to a great company.
29-06-2022
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Leah Caplan
I absolutely love my Phoenix instinct bag. I have the size L bag in pink, it’s the identical pink to my wheelchair so matches perfectly. Once I found the right combination of height and spacers to get it to attach to the chair It’s been amazing. Had my first trip with it this week, it’s a total game changer - a life changer. The pain and hassle it saves me is such a relief!
29-05-2022
