Phoenix Family Care
Phoenix Family Care is a company based in Coventry, England that provides Family Day Care Services and Household Services. Their services are designed to meet the needs of families who require assistance with childcare and household tasks. Phoenix Family Care is committed to providing high-quality services that are tailored to the unique needs of each family. They strive to create a safe and nurturing environment for children, while also providing support to parents and caregivers. Whether you need help with childcare, cleaning, or other household tasks, Phoenix Family Care is here to help.
Introduction to Phoenix Family Care
Phoenix Family Care is a family-owned business that was established in 2015 with the aim of providing top-notch Family Day Care Services and Household Services to families in Coventry and its environs. The company was founded by a group of passionate individuals who have a wealth of experience in childcare and home management. Phoenix Family Care is unique in that it offers a personalized approach to service delivery, ensuring that each client's needs are met to their satisfaction.Services & Products
Phoenix Family Care offers a range of services including family day care, home cleaning, laundry, ironing, shopping, meal preparation, and other household services. The company's family day care services cater to the needs of children aged between 3 months and 12 years. The team of caregivers is highly trained, experienced, and passionate about providing a safe and nurturing environment for children.Location
Phoenix Family Care is located at 103 Leamington Rd, Coventry CV3 6GQ, United Kingdom. The area is predominantly residential, with a mix of single-family homes and apartments. There are also several small businesses and shops in the area. The company is easily accessible by public transportation, with the nearest bus stop (Leamington Rd) just a minute's walk away. Other nearby public transportation options include the Canley train station (1.2 miles away), and the Coventry bus station (3.3 miles away).Benefits
Phoenix Family Care stands out from other companies in the industry because of its personalized approach to service delivery. The team takes the time to get to know each client and their unique needs, and tailors their services accordingly. The company also has a team of highly trained and experienced caregivers who are passionate about providing the best care possible for children.Good to Know
Customers should be aware that Phoenix Family Care requires a minimum of 24 hours' notice for cancellations. Additionally, the company requires all clients to sign a service agreement before services are rendered.Reviews
Customers have consistently praised Phoenix Family Care for its high-quality services and professionalism. Many customers have noted that the team goes above and beyond to ensure that their needs are met, and that their children are well taken care of. One customer wrote, "I couldn't be happier with the services provided by Phoenix Family Care. The team is friendly, professional, and truly cares about the well-being of my child."Amenities
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crib -
highchair
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booster seat
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toys
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pet-friendly
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nutritious meals
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flexible hours
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cpr certified
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background checked
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licensed
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experienced caregiver
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multilingual
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transportation
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art activities
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music activities
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educational activities
FAQ
What is the ratio of children to caregivers in your Family Day Care Services?
We maintain a low ratio of children to caregivers in our Family Day Care Services to ensure individual attention and care. We have a maximum of four children per caregiver, so each child can receive the attention they need.What qualifications and certifications do your caregivers have?
All of our caregivers are fully qualified and certified in Early Childhood Education. They also undergo thorough background checks and first aid training to ensure they are fully equipped to care for children.What is your policy for sick children in your care?
We ask that parents keep their sick children at home to prevent the spread of illness. If a child becomes sick while in our care, we will immediately contact the parents and ask them to pick up their child as soon as possible.How do you handle emergencies or unexpected situations while caring for children?
Our caregivers are trained in emergency procedures and have a plan in place for various unexpected situations. We have a first aid kit on hand and emergency contact information for each child in our care. We will also contact the parents immediately in case of an emergency.What kind of activities and learning opportunities do you provide for children in your care?
We provide a variety of age-appropriate activities and learning opportunities for children in our care, including arts and crafts, music, storytelling, outdoor play, and educational games. We believe in fostering a love of learning and providing a stimulating environment for children to grow and develop.Reviews
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Andy Townsend
Why can't you visit the practice to make an appointment? Still putting covid precautions in place, come on even the hospitals are over covid now. Elderly people have trouble using phones and booking online, you are there to provide a service paid for by the public. If you can't supply the service then maybe you should consider closing the practice.
27-04-2023
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Chris Lee
It was never worthy of praise when it was on the corner of Postbridge Road. S.Exon and I.Ward were quite good back in the day, but I've seen this practise spiral down and down. Possibly the worst reception staff I've consistently encountered apart from two (Joy, in the past), and a current young lady. The manager present is just nasty. Awkward, bossy and belittling. The ONLY current and longstanding person left who needs a credit mention that I've dealt with is Karen Walker, one of the nurses. Apart from her all, the good ones left. I must mention also the staff in the Chemicare. They're super, pleasant, diligent and they've helped us a lot since the move to Leamington Road.
27-04-2023
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Predica Predica
27-03-2023
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Karen Thorpe
I sent a message and photos of my poor Mum's leg on Sunday when I visited her. Monday morning she was visited by two lovely ladies who have dealt with her ulcerated leg and arranged the further support she will need to recover from this. Wonderful service by all concerned and timing was unexpected in the current NHS crisis Thank you all so much
27-03-2023
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searaj khalifa
worst Gp practice ever never answer I was waiting for 53 mins for them to hang up on me . never call back
27-02-2023
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james John
Awful place, try to book an appointment in advance, you are told you will have to wait 4 weeks and then they only book up til 4pm. Basically told no other options apart from going walk in centre - what is the point of this surgery?? Rude staff on minimum wage thinking they are ceo's
27-02-2023
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Ian Burnett
My son whent to the surgery probably the rudest reception staff and doctor he said he as ever met
27-12-2022
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Laura Balcan
Just arrived home with my son without being seen after being put the wait outside on this freezing weather, the lady's from reception not friendly at all, they should look for some other jobs maybe, even the gp's as the last gp I've seen this week gave me the wrong amount on the antibiotics that's why he still had temperature over the antibiotics... Some had to look in the books or over the Internet to give me the right advice... Left me without words...not to say on and after the pandemic we had consultation over the phone or being send to, covid clinics or walk in centre or A&E department... Truly sad for 2022 UK... Going to look for some other gp or I don't know... God bless
27-12-2022
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abu taher
Shocking service from these guys the Dr's are perfect but if you want to be spoken to rudely after waiting on the phone on hold for 1 and a half hours by some jumped up receptionists then look no further, I am actively seeking a new surgery as the staff on the phone are jokers very very rude, no appointments available either when I said I have strep a the lady was like call back again tomorrow ...
27-12-2022
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Dilpreet Jutti
Reception answered call fairly quickly (I was in a queue of 13 but moved quite fast) I got a same day face to face appointment with Dr Lall who was very attentive and helpful. Any medications prescribed were ready to collect within minutes.
27-11-2022
