Bicycle Rental Services, Cycling Parks

Phoenix Cycleworks

Phoenix Cycleworks is a company based in Newmarket, England that specializes in bicycle rental services and cycling parks. They cater to individuals who enjoy sports and hobbies related to cycling. With a focus on providing quality equipment and excellent customer service, Phoenix Cycleworks is a trusted choice for those looking to explore the beautiful countryside of Kentford and beyond.

Introduction to Phoenix Cycleworks

Phoenix Cycleworks is a bicycle rental company located in Kentford, Newmarket, England. The company was founded with the purpose of providing customers with high-quality bicycles and exceptional customer service. What makes Phoenix Cycleworks unique is their commitment to sustainability, using eco-friendly practices in their operations.

Services & products

Phoenix Cycleworks offers a variety of services to customers, including bicycle rentals, repairs, and sales. Customers can choose from a wide selection of bicycles, from mountain bikes to hybrid bikes, to suit their individual needs. Additionally, Phoenix Cycleworks provides cycling park services, catering to those who wish to take their cycling experience to the next level.

Location

Located in Kentford, Newmarket, Phoenix Cycleworks is situated in a peaceful area surrounded by scenic countryside landscapes. The area is known for its equestrian activities, with several horse racing tracks nearby. For those traveling to the area, the nearest public transportation options are the Newmarket train station, located 3.5 miles away, the National Express bus station, located 5.2 miles away, and the Cambridge airport, located 18 miles away.

Benefits

Customers should choose Phoenix Cycleworks for their bicycle rental needs due to the company's commitment to sustainability, high-quality bicycles, and exceptional customer service. The company also offers competitive pricing and a wide selection of bicycles to choose from, ensuring customers have a memorable and enjoyable cycling experience.

Good to know

Customers should be aware that Phoenix Cycleworks requires a deposit for bicycle rentals, which will be returned upon the return of the bicycle in its original condition. Additionally, customers should take note of the company's hours of operation and make reservations in advance to ensure availability.

Reviews

Customers have praised Phoenix Cycleworks for their exceptional customer service, high-quality bicycles, and scenic cycling park services. Many have noted the company's commitment to sustainability and eco-friendly practices, making Phoenix Cycleworks a top choice for those who prioritize environmental responsibility.

Amenities

helmet
lock
bike rack
basket
child seat
repair service
online booking
credit card payment
free parking
insurance
maps
multi-day rental
helmet rental
bike rental
lockers
bicycle repair
bike wash
bike trails

FAQ

Do you provide helmets and other safety gear with the rental?

Yes, we provide helmets and other necessary safety gear with the rental. We prioritize the safety of our customers and want to ensure that they have a safe and enjoyable experience while cycling with us.

What is the rental rate and are there any additional fees?

Our rental rates vary depending on the type of bicycle and duration of the rental. We do not have any hidden fees and all charges are clearly stated upfront. Customers can also choose to purchase additional services such as insurance and delivery for an extra fee.

Is there a minimum or maximum rental time?

Yes, there is a minimum and maximum rental time for our bicycles. The minimum rental time is one hour and the maximum rental time is one month. However, customers can always extend their rental period if needed.

Do you offer delivery and pickup services for the bicycles?

Yes, we do offer delivery and pickup services for our bicycles. Customers can choose to have the bicycles delivered to their desired location for an additional fee. We also offer pickup services for the bicycles once the rental period is over.

Are there any safety regulations or guidelines that must be followed at your cycling park?

Yes, we have strict safety regulations and guidelines that all customers must follow while cycling at our park. This includes wearing helmets and other necessary safety gear, following traffic laws, and staying on designated cycling paths. We also have staff members who monitor the park and ensure that all customers are following the rules for their safety.

Reviews

Matt Maidwell

20-05-2023
Mark Ali

This is a very good biking place from beginner to experienced riders it had is all

13-05-2023
barry webb

Perfect place to progress and improve jumping skills. Top quality design and build and very friendly people. Magic!

13-05-2023
Lloyd Morgan - Moore

A great place to build up confidence as there are jumps, tabletops, dropoffs, gaps and even a short cross country loop. The food is great too. Only reason I've knocked a star off is because they seem to be focusing more and more on huge jumps on the North Summit side now. There used to be several really nice fast trails to the left of the main drop-in area but they have been removed to make way for some enormous gap jumps despite there already being an entire section of these opposite.

13-05-2023
Elliott Sheppard

06-05-2023
Chris Hamblett

Love this place.

06-05-2023
Fabio Geraci

Toilet should be look after more and better

27-04-2023
Josh E

The bike park has good facilities, cafe, toilets, bike shop, bike wash but a lot of the trails just don’t flow that great. Some flow like a charm (one line coming off kakaboo with the wooden wall ride) but most you have to pedal so hard which just doesn’t flow. The North Summit is real good but again you have to pedal for a lot of them and it’s impossible to regain speed if you don’t hit a jump completely right. Most of the lines are good but others are mostly pedalling. If you hit them right they can be amazing but only when you have the right speed. The bit near the car park is good for more beginner riders to try to progress but I just once again don’t think it flows that great. Constantly needing to pedal becsuse speed just gets drained. There are a couple good lines near there but you still have to pedal loads. I just found on these I couldn’t jump which was very strange considering I’m an experience rider, maybe due to speed. So much to progress on though for beginner riders so I would definitely recommend beginners to come down as it does accommodate for all skill levels with a small pump track to massive slope style jumps. I will definitely be back.

27-04-2023
Zach Ferguson

Incredible bike park, the jumps and the roll in structures are so well built and when my bike was faulty the kind staffed fixed the whole thing for 100% free! Looking forward to coming back.

27-04-2023
Duncan Rosie

Cracking place to ride, do many options for all ages and abilities. My 15 yo sends it off the big stuff, I'm improving on the intermediate and there's beginners doing their thing. The team are great, friendly and helpful and the facilities are spot on. I just wish we had something like this in Surrey!

27-04-2023