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Care Homes

Phoenix Care Homes Ltd

Phoenix Care Homes Ltd is a healthcare and medicine company that specializes in providing care homes for individuals in need. With a focus on quality care and personalized attention, Phoenix Care Homes Ltd is committed to ensuring the well-being and comfort of their residents. Located in Broadstairs, England, Phoenix Care Homes Ltd is dedicated to providing a safe and nurturing environment for those in their care.

Introduction to Phoenix Care Homes Ltd

Phoenix Care Homes Ltd is a UK-based company that provides care home services to the elderly and those who need specialized care. The company was founded with the aim of providing high-quality care services in a safe and comfortable environment. Phoenix Care Homes Ltd has been in operation for over a decade and has established itself as a leading provider of care services. What sets this company apart is its commitment to providing personalized care that meets the individual needs of each resident.

Services & products

Phoenix Care Homes Ltd offers a range of services including residential care, nursing care, dementia care, and respite care. The company's residential care services are designed for those who need assistance with daily living activities such as bathing, dressing, and grooming. Nursing care services are available for those who require medical assistance and supervision. The company's dementia care services are tailored to meet the needs of those suffering from memory loss and cognitive decline. Respite care services are available for those who need temporary care and support.

Location

Phoenix Care Homes Ltd is located in the charming seaside town of Broadstairs, in the county of Kent, England. The company's location is ideal for those who want to enjoy the beautiful scenery and coastal walks that the area has to offer. The town has a range of businesses, including shops, cafes, and restaurants, as well as a number of parks and gardens. The nearest public transportation options are the Broadstairs train station, which is 1.5 miles away, and the bus stop on Detling Avenue, which is a 5-minute walk from the care home.

Benefits

Customers should choose Phoenix Care Homes Ltd because of its commitment to providing high-quality care services in a safe and comfortable environment. The company's staff is highly trained and dedicated to providing personalized care that meets the individual needs of each resident. The care home has a range of amenities, including a beautiful garden, a library, and a communal lounge area. The company also offers a range of activities and events to keep residents engaged and active.

Good to know

Customers should be aware that Phoenix Care Homes Ltd is committed to providing a safe and comfortable environment for its residents. The company has implemented strict safety and hygiene protocols to prevent the spread of COVID-19. Visitors are required to follow the company's guidelines and wear personal protective equipment (PPE) when visiting the care home.

Reviews

Customers have praised Phoenix Care Homes Ltd for its high-quality care services and friendly staff. Residents have commented on the comfortable and homely atmosphere of the care home, as well as the range of activities and events on offer. The company has received positive reviews for its commitment to providing personalized care that meets the individual needs of each resident.

Amenities

  • amenity
    24-hour care
  • amenity
    wheelchair accessibility
  • amenity
    nursing care
  • amenity
    medical supervision
  • amenity
    respite care
  • amenity
    dementia care
  • amenity
    activity program
  • amenity
    meal service
  • amenity
    housekeeping
  • amenity
    transportation
  • amenity
    private room
  • amenity
    social support
  • amenity
    security system
  • amenity
    visiting specialists
  • amenity
    pharmacy service

FAQ

What levels of care do you offer at your facility?

At Phoenix Care Homes Ltd, we offer various levels of care, including residential care, nursing care, dementia care, respite care, and end of life care. We provide personalized care plans tailored to each individual's unique needs and preferences.

What is the ratio of staff to residents?

We maintain a high staff to resident ratio to ensure our residents receive the highest quality of care. Our ratio varies depending on the level of care required, but we always ensure there are enough staff members on duty to meet the needs of our residents.

How do you ensure the safety and security of your residents?

The safety and security of our residents is our top priority. We have various security measures in place, including CCTV, secure entrances and exits, and trained staff members who are vigilant and aware of potential risks. We also have emergency procedures and protocols in place to ensure quick and effective responses to any incidents.

What amenities and activities do you provide for residents?

We provide a range of amenities and activities to enhance our residents' quality of life, including communal lounges and dining areas, landscaped gardens, and access to healthcare services. We also offer various activities, such as arts and crafts, music therapy, and exercise classes, to promote mental and physical wellbeing.

Can you provide references from current residents/families?

Yes, we are happy to provide references from current residents and their families. We take pride in the quality of our care and are confident that our residents and their loved ones can attest to our commitment to providing compassionate and professional care.

Reviews

  • Janet Cassidy

    It is a happy home even better then 5 star.

    27-05-2022
  • Charlotte Taffs

    Such a lovely place 💕

    27-05-2022
  • Tracey Hyder

    Good team work with lovely caring staff and clients an altogether happy home

    27-05-2022
  • Nicole Gaugas

    I've known the staff in Deer Park in Broadstairs for a few years now and I can honestly say they show kindness, dedication, respect and care towards their clients and their families. They are just one big happy family sharing humour and humanity.

    27-05-2021
  • Nolin Antony

    27-05-2021
  • Vortex _gaming Ola

    27-05-2021
  • Iwona Bielawska

    Excellent standards with a happy and family like atmosphere, the house is still being modernised. Everyone is working hard to make sure the residents feel just like at home. There’s great, fresh food and lots of activities. I recommend.

    27-05-2021
  • Marina Kazarjane

    27-05-2021
  • Gitana Grig

    27-05-2021
  • John Button

    A nice homely feel and great staff.

    27-05-2021