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Flower Deliveries, Florists

Phillo

Phillo is a company based in London, England that specializes in floristry. They offer flower deliveries and have shops for shopping. Their services are perfect for those looking for beautiful and fresh flowers.

Introduction to Phillo

Phillo is a florist company located in London, England. The company was founded with the purpose of providing quality flower deliveries and arrangements to its customers. What makes Phillo unique is their commitment to using only the freshest flowers and creating unique designs that are tailored to each customer's individual preferences.

Services & products

Phillo offers a variety of services including same-day delivery, wedding and event florals, and corporate arrangements. Customers can choose from a wide selection of fresh flowers and plants, as well as unique gifts and accessories.

Location

Phillo is located in the heart of London, in the neighborhood of Bayswater. The area is known for its eclectic mix of shops and restaurants, and is a popular destination for tourists and locals alike. The nearest public transportation options are Bayswater Station (0.2 miles), Queensway Station (0.2 miles), and Paddington Station (0.7 miles).

Benefits

Customers should choose Phillo because of their commitment to quality and personalized service. The company takes the time to understand each customer's specific needs and preferences, and works to create unique arrangements that exceed expectations.

Good to know

Customers should be aware that Phillo is closed on Sundays and bank holidays. Additionally, the company recommends placing orders in advance to ensure availability of specific flowers and arrangements.

Reviews

Customers rave about Phillo's beautiful arrangements and exceptional customer service. Many mention the company's willingness to go above and beyond to ensure customer satisfaction. Overall, customers highly recommend Phillo for all of their floral needs.

Amenities

  • amenity
    delivery
  • amenity
    online ordering
  • amenity
    custom arrangements
  • amenity
    same-day delivery
  • amenity
    boutique items
  • amenity
    bouquet
  • amenity
    vase
  • amenity
    arrangement
  • amenity
    customized bouquet
  • amenity
    floral design
  • amenity
    local delivery
  • amenity
    nationwide delivery
  • amenity
    gift card
  • amenity
    delivery fee

FAQ

What is your delivery area and what is the cost of delivery?

Our delivery area is London and surrounding areas. The cost of delivery depends on the location and distance from our shop. We offer a range of delivery options to suit different needs and budgets.

What is your policy on substitutions if a certain flower is not available?

We strive to deliver exactly what our customers order, but if a certain flower is not available, we will make a substitution with a similar flower of equal or greater value. We will always notify the customer of any substitutions made.

How do I track my order or receive confirmation of delivery?

We provide email or text message confirmation of delivery once the order has been delivered. Customers can also track their order by contacting our customer service team by phone or email.

What is your return or refund policy if I am not satisfied with my order?

We take customer satisfaction very seriously, and if a customer is not satisfied with their order, we will do everything we can to make it right. We offer a full refund or replacement for any orders that do not meet our high quality standards.

How do you source your flowers and ensure their quality?

We work with a network of trusted suppliers to source the freshest and highest quality flowers available. Our team of experienced florists carefully inspect each flower to ensure it meets our standards before it is used in any arrangement. We also store our flowers in a temperature-controlled environment to ensure they stay fresh for as long as possible.

Reviews

  • Rita Dikegoros

    I live in the United States and placed an order online to have flowers delivered to my daughter in London today. The delivery arrived at the time I requested and the floral arrangement in a vase was absolutely gorgeous! It’s a little nerve racking when placing orders with a business that you are not familiar with, and I am so pleased that I received such great service from Phillo Flowers.

    27-09-2022
  • Luma Al Mahroos

    I have chosen a Bonsai tree from this place through thier web site as a gift for someone close to my heart. I have placed the order very early through the site before the working hours and asked for it to be delivered during morning time of the same day. It reached exactly as I asked for and the delivered tree and the pot are gorgeous exactly as shown in the picture on the site. I wrote a message later on that day to ask if it has been delivered and I got the reply within few minutes. Love the great service. Thank you so much.

    27-06-2022
  • Eleanor Hopkins

    Amazing service and quality, also beautiful parrot :) Very happy grandparents with their bouquet for their 60th wedding anniversary! 10/10 would recommend!

    27-06-2022
  • Lucia Braband

    Gorgeous bouquet of flowers! Ordered a seasonal bunch for a friends birthday and she said they’re the prettiest bunch of flowers she’s every had!! Great service and good value for money. Would definitely recommend!

    27-05-2022
  • Fay Copeland

    Beautiful flowers and very attentive, knowledgeable staff who really give first class customer service. A real gem.

    27-05-2022
  • Rob Sanders

    I recently ordered a large range of arrangements for a selection of my clients, and the feedback from them has been amazing! I’ve received feedback (THANKS) directly from almost all of them! The quality and style has been outstanding. I was so impressed on the speed and efficiency you were able to prepare and deliver the arrangements and my clients have been truly looked after. Thank you Phillo. Please prepare for the next assignment, I’m definitely returning to you for my April client gifts!

    27-05-2022
  • Poppy Mills

    The most beautiful flowers for my wedding. Fantastic and talented team!

    27-05-2022
  • Todd Cannata

    27-05-2022
  • john kohut

    I just received a Phillo bouquet as a birthday gift. Beautiful arrangement, delivered soon after the shop opened and called to make sure I was at home. Well, flowers from a dear friend, and then the sun immediately comes out. Pretty nice way to begin my 67th year.

    27-05-2022
  • Joana Sena

    Philo team was amazing! I’ve used them while I was abroad and needed a bouquet + handwritten note delivered in London on the same day. Special kudos to Max for the great communication. They were very helpful and sorted it all out on time. The bouquet was gorgeous and the receiver was really happy. 5 Stars service! Will use again.

    27-05-2021