PHG Southampton
PHG Southampton is a household services company based in Southampton, England. They specialize in providing home and pet sittings, as well as pet sitting services. Their team of experienced house sitters ensures that clients' homes and pets are well taken care of while they are away. PHG Southampton is dedicated to providing reliable and trustworthy services to their clients.
Introduction to PHG Southampton
PHG Southampton is a home and pet sitting company located in Southampton, England. The company was founded with the purpose of providing reliable and trustworthy house and pet sitters to families and individuals who need to be away from home for any length of time. What makes PHG Southampton unique is their commitment to providing personalized care for both homes and pets, ensuring that each customer's needs are met with the highest level of attention and care.Services & Products
PHG Southampton offers a variety of services, including home and pet sitting services, as well as other household services such as mail collection and plant watering. Customers can choose from a range of service options to best fit their needs, including daily visits or overnight stays. The company also provides a meet and greet service to ensure that both the customer and sitter are comfortable with each other before beginning the service.Location
PHG Southampton is located in the Maybush area of Southampton, which is a quiet residential area with a mix of local shops and restaurants. Customers can expect to find a range of businesses in the area, including convenience stores, hair salons, and cafes. The area is easily accessible by public transportation, with the nearest bus stop being just a 2-minute walk from the company's location. The three closest public transportation options are the Maybush Inn bus stop (0.1 miles away), the Oakley Road bus stop (0.2 miles away), and the Coxford Road bus stop (0.4 miles away).Benefits
Customers should choose PHG Southampton because of their commitment to personalized care and attention for both homes and pets. The company's sitters are highly experienced and trained to provide the best level of care for each customer's unique needs. Additionally, PHG Southampton offers competitive pricing and flexible service options to ensure that customers can find the best fit for their individual needs.Good to know
Customers should be aware that PHG Southampton requires a deposit to be paid upon booking their services, which is non-refundable. However, the company does offer a cancellation policy that allows customers to cancel their services up to 48 hours in advance without penalty.Reviews
Customers have consistently praised PHG Southampton for their high level of professionalism and personalized care. Many customers have noted that the company's sitters go above and beyond to ensure that homes and pets are well taken care of, and that they feel comfortable and confident leaving their belongings in the company's care. Overall, customers have found PHG Southampton to be a trustworthy and reliable option for home and pet sitting services.FAQ
What is your experience with caring for pets and homes?
We have been providing home and pet sitting services for several years, and our team has extensive experience in caring for various types of pets and homes. We understand the importance of maintaining a comfortable and safe environment for your pets while you are away, and we take great care to ensure that your home is secure and well-maintained.Can you provide references from previous clients who have used your services for similar pets as mine?
Yes, we can provide references from previous clients who have used our services for similar pets as yours. We understand that choosing a pet sitter can be a difficult decision, and we want to make sure that you feel confident in our ability to care for your pets and home.How do you ensure the safety and security of my home and pets?
We take the safety and security of your home and pets very seriously. Our team members are trained to follow specific protocols to ensure that your home is secure and your pets are safe. We also provide regular updates to keep you informed of your pet's well-being while you are away.What is your policy if my pet causes damage to my home or belongings?
While we take every precaution to prevent damage to your home and belongings, accidents can happen. In the event that your pet causes damage, we will take responsibility and work with you to remedy the situation. We are fully insured and bonded to cover any damages or accidents that may occur during our house sitting services.Do you have insurance and bonding to cover any damages or accidents that may occur during your house sitting services?
Yes, we are fully insured and bonded to cover any damages or accidents that may occur during our house sitting services. We understand the importance of protecting your home and belongings, and we take every precaution to ensure that you are covered in the event of any unforeseen circumstances.Reviews
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Lauren Pritchard
Ritchie and Amber are superb and helped us massively at short notice. We had complete peace of mind our rabbits were in safe, caring hands. We received daily updates via WhatsApp and the care they provided was professional and well planned. They took the time to ensure everything was organised prior to our holiday so we had no issues whilst away. I would 100% recommend Pets, Homes and Gardens for a professional, caring and wonderful experience for your pets! Thank you so much for all your help. We couldn’t have asked for any more from you both!
01-05-2023
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Charlotte F
Ritchie and Amber provided the most thorough, reliable and loving care for our rabbits while we went away on a family holiday. They visited twice in advance to get to know our pets carefully and to understand their routine and their preferences. We received daily updates with photos and video clips, and they even kept an eye on the house and garden during a heatwave. We can't recommend Ritchie and Amber at PHG Southampton highly enough. Thank you from our family and from the bunnies (H&R)!
28-02-2023
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George Fr
Really happy we found someone we could trust to watch out Pepe while we were gone for Holidays. We had daily updates and we could see he was comfortable , fed and generally very well taken care of! Definetely recomend them !!!
29-01-2023
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Patricia Pritchard
They provided an excellent service, visiting Martini, our cat twice a day during the Christmas period - and at such short notice, too. They fed him, played with him and gave us daily updates, coupled with gorgeous photos. We knew Martini was safe under their care. They showed him so much love and we are truly grateful. We will definitely use them again in the future and we wouldn't hesitate for one moment in recommending their professional and caring service. Thankyou.
29-01-2023
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Collette Timson
I would be absolutely lost without Ritchie!! He looks after my dog amazingly and nothing is too much trouble. My dog has a fab time and is well looked after and comes back so happy and tired!!
29-11-2022
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Anita Vécsei
I can’t thank enough. Ritchie and Amber are amazing and helpful. My cat was very happy. Me as well, I don’t need to worry when I’m going away. Ps: He takes much better pictures of my cat than I do 😺
29-09-2022
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Ben DeeleyBenD
well what can i say about Amber & Ritchie. They are utterly amazing people and the love and care that they put into there business is second to none. If you need anyone to look after your pets for you whilst your away and want to be kept at ease knowing they are being well looked after, then look no further. From the minute we messaged him, we felt so comfortable. Ritchie did a house visit before we went away to ask all the relevant questions and to get to know the little ones before we left, and it was nice to see how he acted with them. We awoke every day too many pictures of the kitties looking very happy and being smothered with love, a service you wouldnt get in a cattery. I would 1000% recommend and reuse Amber & Ritchie over and over again.
29-09-2022
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kelly wakely
I would highly recommend Ritchie to anyone, he truly cares about animals and I know my dog Bailey is in safe hands with him. Bailey has been having group walks now for a few months he has made lots of new friends and always comes home happy and tired.Ritchie also sends photos and updates after every walk so i know what Bailey has been doing while I'm at work.
29-09-2022
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Helen Gibb
What a fantastic company. Ritchie is so friendly and helpful and reliable. My cats were very happy to be looked after by him and I felt very comfortable being away, knowing that they were being so well looked after
29-05-2022
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Lynne Cruickshank
Excellent service from Ritchie when he looked after my cats over Christmas 2021. I loved the daily updates and photos.
29-05-2022
