Petwise Cremations
Petwise Cremations is a company based in Pontypridd, Wales that provides a pet cremation service. They specialize in caring for pets and ensuring that they receive a respectful and dignified farewell. Petwise Cremations understands the importance of pets in people's lives and strives to provide a compassionate and professional service to their clients.
Introduction to Petwise Cremations
Petwise Cremations is a pet cremation service company located in Pontypridd, Wales. The company was founded with a passion for providing pet owners with a dignified and respectful way to say goodbye to their beloved pets. What makes Petwise Cremations unique is their commitment to providing personalized services that cater to the wishes of each pet owner.Services & Products
Petwise Cremations offers a range of services including individual cremation, communal cremation, and pet memorialization. They also offer a selection of urns and memorial products such as keepsake paw prints and lockets.Location
Petwise Cremations is located in Treforest Industrial Estate, a bustling area filled with a variety of businesses ranging from manufacturing to retail. The area is easily accessible by public transportation, with the closest options being the Treforest Estate train station, Treforest Industrial Estate bus stop, and Treforest Treforset Industrial Estate bus stop, all within a 10-minute walk from the company.Benefits
Petwise Cremations stands out in the industry for its personalized and compassionate approach to pet cremation services. They understand the bond between pets and their owners, and aim to provide a respectful and dignified farewell for each pet. Their commitment to customer satisfaction and attention to detail makes them a top choice for pet owners in the area.Good to Know
Customers should be aware that Petwise Cremations requires a pre-booking appointment to ensure availability and personalized service for each pet owner. They also offer a 24/7 call service for emergency situations.Reviews
Customers rave about the caring and compassionate staff at Petwise Cremations, praising their attention to detail and personalized approach to each pet's cremation services. Many also appreciate the company's flexibility in accommodating their individual wishes for their pet's farewell.Amenities
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aftercare support -
urn selection
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memorialization
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private viewing room
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pick-up service
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online obituaries
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cremation certificate
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pet paw prints
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cremation jewelry
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pet memorials
FAQ
What are the different types of pet cremation services you offer?
We offer both individual and communal pet cremation services. Individual cremation ensures that your pet is cremated separately and their ashes are returned to you. Communal cremation means that your pet is cremated with other pets and their ashes are not returned to you.Can I witness the cremation process or visit the crematory?
Unfortunately, we do not allow pet owners to witness the cremation process or visit the crematory due to health and safety concerns.Can you provide me with a certificate of cremation for my pet?
Yes, we can provide you with a certificate of cremation for your pet. This certificate confirms that your pet was cremated and includes their name and the date of the cremation.How do you ensure that only my pet's remains are returned to me after cremation?
We use a unique identification system to ensure that your pet's remains are kept separate from other pets during the cremation process. Each pet is assigned a unique identification number which is used throughout the process to ensure that only their ashes are returned to you.Do you offer any additional services such as pet urns or memorialization options?
Yes, we offer a range of additional services including pet urns, keepsakes, and memorialization options. We understand that the loss of a pet can be a difficult time, and we aim to provide a range of options to help you remember your pet in a special way.Reviews
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Lauren Gunning
In the last week we used Petwise Cremation service for our 20 year old border collie. The service was very professional and respectful throughout the process and we received his ashes back within 24 hours. I would highly recommend them for anyone who has sadly lost their pet.
13-05-2023
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Jenna Osullivan
Most amazing service nothing is to much they handle and look after your pet with love and respect they deserve
27-04-2023
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Sophie Hill of Sophie Hill Estate Agents
I want to thank you so much for looking after my Doris. Thank you for being caring and compassionate. Thank you so much for carrying out Doris’s cremation so quickly, I am incredibly grateful. Thank you xxxx
27-03-2023
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Dean
We decided to avoid this business due to the lack of professional manner and compassion that we experienced from the young members of staff there. One member of staff spoke about the cremation process in detail, and it was this level of detail that became very upsetting for our family. We’re so glad that we decided against the cremation process after this bad experience.
27-03-2023
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Jim Paterson
Toraly useless service . Rang them at 3pm and got told they simply couldn't do anything to help me with my deceased dog
27-02-2023
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Jo
We lost our dog very suddenly she was only 3 so was a massive shock to us all. Petwise were amazing from talking to us on the evening of her passing after they had closed for the day, to the wonderful caring service we received the following day taking Blod there. We were given time to say goodbye and the while process was explained. Thank you Gemma for taking us through the process and making a very difficult time a bit easier. We love the paw and nose prints as well. Would recommend you to others.Thank you
27-01-2023
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Nancy Harding
On the two occasions we've used these services (the latest being over the last couple of days) we have received a professional, kind, compassionate and caring service that has gone beyond what was hoped for, and which was very much needed. Gemma and Nicola are a credit to PetWise for their empathy towards recently bereaved pet lovers. I would not hesitate to recommend them.
27-01-2023
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Mark Williams
Many thanks to Petwise, and especially Gemma and Nicky, for their compassionate advice and support on very difficult days. I recommend them without reservation. You will be in very safe hands.
27-01-2023
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Nikita Jones
Picked up Peppas ashes today, So happy I found Petwise my parents elderly dog passed away in the middle of the night on a weekend I found them online gave them a phone call which they were amazing over the phone and when we arrived everything was just so easy nothing rushed felt valued and understood I highly recommend having your fur babies cremated here thank you so much for everything you were amazing!
27-11-2022
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Simon pinch
Super fast service, very understanding and caring in upsetting times staff were great thank you
27-11-2022
