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Pet Moving Services

Pets on the Move

Pets on the Move is a company based in Glasgow, Scotland that specializes in pet moving services, transportation, and shipping. They operate from an animal reception centre located in Cargo Building No.1 on Campsie Drive in Glasgow. Pets on the Move is dedicated to providing safe and reliable transportation for pets and their owners, ensuring that pets arrive at their destination happy and healthy.

Introduction to Pets on the Move

Pets on the Move is a pet moving services company based in Glasgow, Scotland. The company was founded in 2012 and has since been dedicated to providing safe and reliable transportation services for pets. What makes Pets on the Move unique is their personalized approach to pet transportation, ensuring that each pet is treated with the utmost care and attention throughout the journey.

Services & Products

Pets on the Move offers a range of services including domestic and international pet transportation, pet relocation, and pet shipping. Customers can also buy pet travel accessories such as carriers, crates, and travel bowls from the company.

Location

Pets on the Move is located at Animal Reception Centre, Cargo Building No.1, Campsie Dr, Glasgow PA3 2SW, United Kingdom. The surrounding area is primarily industrial, with warehouses and cargo buildings. Customers can expect a busy and bustling atmosphere in the area. The closest public transportation options are Paisley St James Train Station (1.4 miles), Paisley Canal Train Station (1.5 miles), and Hawkhead Train Station (1.7 miles).

Benefits

Customers should choose Pets on the Move for their pet transportation needs because of their personalized approach, attention to detail, and commitment to ensuring the safety and comfort of each pet throughout the journey. The company also offers competitive pricing and excellent customer service.

Good to Know

Customers should be aware that Pets on the Move requires all pets to have up-to-date vaccinations and health checks prior to transportation. The company also has strict guidelines for pet carriers and crates, which customers should review before purchasing.

Reviews

Customers have praised Pets on the Move for their professionalism, communication, and care for pets during transportation. One customer wrote, "Pets on the Move made the process of transporting our pet so easy and stress-free. They kept us updated throughout the journey and our pet arrived safely and happy."

Amenities

  • amenity
    pet carrier
  • amenity
    temperature controlled vehicle
  • amenity
    professional driver
  • amenity
    insurance coverage
  • amenity
    door-to-door service
  • amenity
    animal handling expertise
  • amenity
    tracking system
  • amenity
    veterinary services
  • amenity
    pet-friendly accommodation
  • amenity
    emergency assistance

FAQ

What is your experience with moving pets?

Pets on the Move has extensive experience in safely transporting pets locally and internationally. We have a team of experts who are trained in handling pets of all types and sizes, ensuring that their journey is as comfortable and stress-free as possible.

Do you provide a specialized crate for my pet during transportation?

Yes, we provide specialized crates that are designed to keep your pet safe and comfortable during transportation. Our crates are well-ventilated and spacious enough for your pet to move around in. We also ensure that the crates are properly secured during transit.

How will you ensure the safety and comfort of my pet during the move?

We take the safety and comfort of your pet very seriously. Our team of experts will ensure that your pet is handled with care and compassion throughout the entire journey. We also provide regular updates on your pet's progress, so you can have peace of mind knowing that your pet is in safe hands.

What is your process for handling any medical or dietary needs of my pet?

If your pet requires any special medical or dietary needs, we will work with you to ensure that these needs are met during the transportation process. We will make sure that your pet has access to any necessary medication or special food, and we will follow any specific instructions that you provide.

What is your policy for resolving any issues or concerns during the pet transportation process?

Our goal is to ensure that you and your pet have a smooth and stress-free experience during the transportation process. If you have any issues or concerns, our customer service team is available to assist you at any time. We will work with you to resolve any issues quickly and efficiently.

Reviews

  • Jenny Abbots

    This company go above and beyond, the moment you start communication with them you really do feel at ease, moving my pets to Dubai was stressful for me, but Pets on the Move took all that away from me. I will be using this company again for my next relocation. Thank you everyone.

    27-02-2023

  • Ajayan Kaippilly

    We are extremely grateful to Pets on the Move. We wanted to bring our boy from India to Glasgow and the whole process went really smooth. The help we received from Charlotte and Karen was so timely that we were able to complete the whole process so effortlessly. Our kid was delivered to our doorstep from Glasgow Airport and he was so healthy and energetic, all thanks to the whole team. Thanks a lot !!!

    27-09-2022

  • Stuart Walker

    I used Pets on Move in April this year to transport my cat from Glasgow to Tenerife and although I must say the service at the time from the company I cannot fault but the after service has been nothing short of terrible. My cat was taken to the airport for the flight however was not loaded onto the flight and was not transported by the company which resulted in my cat being left in Glasgow for an additional 3 days. I have now been emailing back and forth with this company since then as i was told i would receive compensation for additional expenses incurred due to this delay that i had to pay and was eventually sent a claim form last month and told to deal with the airline directly even although i was told at the time this company would deal with it and i had sent Pets on the Move my receipts at the time. Once they have taken your money it would seem they do not wish to help you. I am sorry to leave a bad review however it is honest as they have ignored my latest message sent over 3 weeks ago. If you need help with anything after you have paid them then i would not recommend this company as they appear unwilling to help.

    27-09-2022

  • Sierra Walker

    Truly an incredible company. Charlotte Cunningham has been a shining star of this business and has helped me wonderfully. I would recommend them to anyone! Truly above and beyond.

    27-06-2022

  • L. Scott

    A five-star rating just doesn’t seem like enough stars for this company. I was facing moving from Glasgow to Seattle in the middle of the pandemic and the only airline that could fly my dogs out of the UK had just stopped carrying pets out of the UK. One of my dogs is a 14 year old pug, so flying him is complicated under normal circumstances due to breed restrictions. Before I discovered this company I had contacted at least ten other companies with no luck. Our vet mentioned Pets on the Move and I was shocked when I emailed them and they actually responded saying they could help us. They exemplify outstanding customer service. I never felt the need to check in with them because Jessica and Karen were so on top of giving me any updates, even letting me know if there weren’t updates that day. They truly made the impossible possible and didn’t stop until they found a way to get my dogs back to Seattle. My dogs arrived in Seattle safely and are both happy and healthy. I’m so grateful for this company and will never forget how helpful and kind they were to me during one of the most difficult times in my life.

    27-05-2021

  • john welsh

    Very professional and take great care of the animals in their charge

    27-05-2021

  • D Ayr

    After spending around £3000 on getting our dog home from australia they had the gall to ask for a further £25 for them to discard a crate the dog came in, this sum was pencilled in to a printed receipt. This was paid (under duress i feel)as we would not get the dog unless we either paid the £25 or took the crate with us (which was far too large to fit in the car) We were very disappointed in this place as we had no trouble at all coming from Adelaide to Glasgow and then get this.I know it doesn’t sound much but it was something that we seem was added just to line somebodies pocket. Very disappointed Ayr

    27-05-2020

  • SANDRA BROWNLIE

    27-05-2019

  • Holly Klein

    27-05-2019

  • John Andrew

    27-05-2019