Pets at Home Colchester
Pets at Home Colchester is a renowned pet store located in Colchester, England. They specialize in providing a wide range of pet products and services to their customers. The store is known for its exceptional collection of goldfish and is one of the leading goldfish stores in the United Kingdom. Pets at Home Colchester is committed to providing the best possible care for pets and ensuring that their customers have a great experience while shopping for their furry friends.
Introduction to Pets at Home Colchester
Pets at Home Colchester is a pet store located in Colchester, England. The company was founded with a mission to provide a one-stop-shop for all the pet needs of pet owners. Pets at Home Colchester is unique because it not only sells pets and pet supplies, but it also provides various services to keep pets healthy and happy.Services & products
Pets at Home Colchester offers a variety of products and services for pets, including food, toys, bedding, grooming, and veterinary care. Customers can buy pets such as goldfish, rabbits, and hamsters. The store also offers a fish tank cleaning service and pet grooming services to keep pets healthy and clean.Location
Pets at Home Colchester is located in View Retail Park in Colne, which is an area known for its shopping and entertainment. The area has a variety of businesses, including restaurants, clothing stores, and supermarkets. The store is easily accessible by public transportation, and the closest bus stops are Cowdray Avenue (0.1 miles), Aldi (0.2 miles), and Cowdray Centre (0.2 miles).Benefits
Customers should choose Pets at Home Colchester because of its wide range of products and services that cater to the needs of pets. The store has knowledgeable staff who can provide advice on pet care and nutrition. The store also offers a loyalty program that rewards customers with discounts and freebies.Good to know
Customers should be aware that Pets at Home Colchester has a strict policy on the sale of pets. The store does not sell pets to anyone under the age of 18, and customers are required to provide proof of identification.Reviews
Customers have praised Pets at Home Colchester for its excellent customer service and knowledgeable staff. They have also complimented the store for its wide range of products and services. However, some customers have expressed concern over the high prices of some of the products.Amenities
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tank
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filter
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heater
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food
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gravel
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decorations
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lighting
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water testing kit
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net
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thermometer
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air pump
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vacuum cleaner
FAQ
What type of goldfish do you carry, and how do you ensure their health and well-being?
At Pets at Home Colchester, we carry a variety of goldfish breeds including common goldfish, fantails, and black moors. We ensure their health and well-being by regularly monitoring their water quality, providing them with a balanced diet, and ensuring they have adequate space to swim. Our staff are also trained to recognize signs of illness and provide appropriate treatment when necessary.Are your goldfish sourced from sustainable and ethical suppliers?
Yes, we only source our goldfish from reputable and ethical suppliers who prioritize the health and well-being of their fish. We also work with suppliers who use sustainable and environmentally friendly practices.What kind of equipment and supplies do I need to keep my goldfish healthy, and do you offer them in-store?
In order to keep your goldfish healthy, you will need a suitable aquarium or fish tank, a filtration system, a heater (if necessary), appropriate lighting, and a balanced diet. We offer a wide range of equipment and supplies in-store, including aquariums, filters, heaters, lighting, and food.What are your policies on returns or exchanges for goldfish or other pet supplies?
We have a 28-day returns policy for all pet supplies, including goldfish. If you are not satisfied with your purchase, you can return it to us within 28 days for a refund or exchange. However, we do not accept returns or exchanges for live animals unless they are faulty or not as described.Do you offer any educational resources or classes on how to properly care for goldfish?
Yes, we offer a range of educational resources and classes on how to properly care for goldfish and other pets. Our staff are trained to provide expert advice and guidance on all aspects of pet care, and we also offer workshops and classes on specific topics such as fish tank maintenance and fish health.Reviews
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Denise Leigh-Ann
Overpriced but I liked the vets
28-05-2023 -
Scott Burdon
26-05-2023 -
Pd van der Sandt
26-05-2023 -
Dan Dogg
22-05-2023 -
Matt Knibbs
22-05-2023 -
Jase
Staff need more training especially Emily as the way I was treated in the store to day will be moving my vets
22-05-2023 -
Jeanette Wiltshire
I have found that Staff are always polite and helpful and informative.
15-05-2023 -
Chan Walrus
Pets at home has an excellent selection of pet products, but the real winner is the staff. I rarely see such helpful and dedicated individuals who provided excellent cheerful assistance yesterday! Absolutely brilliant!
15-05-2023 -
Caitlin Woodcoxk
my experience with Tasha was absolutely disgusting, I’ve never been into pets at home and felt so uncomfortable I wanted to take a look at the hamsters and buy one she came over so rudely and put two big trolleys infront of the hamsters so I could look at them and told me they was not ready yet after I said I’d like to buy one she still continued to be rude to the point where I had to leave the shop very frustrated
08-05-2023 -
Holly Rose
I went into pets at home today to get some bits for my dog and a lovely lady called Lauren was very helpful and I left the store happy due to her kindness.
08-05-2023