Pets at Home Bristol Eastgate
Pets at Home Bristol Eastgate is a pet supply store located in Bristol, England. They offer a wide range of products for pets and pet owners, including food, toys, and accessories. With a convenient location in the Eastgate Centre, customers can easily find what they need for their furry friends. Pets at Home Bristol Eastgate is dedicated to providing high-quality products and exceptional customer service to all pet owners.
Introduction to Pets at Home Bristol Eastgate
Pets at Home Bristol Eastgate is a pet supply store located in the Eastgate Centre in Bristol, England. The company was founded with the aim of providing high-quality pet products and services to pet owners in the area. What makes this company unique is their commitment to animal welfare and their knowledgeable staff who are always ready to assist customers.Services & Products
Pets at Home Bristol Eastgate offers a wide range of pet products and services, including pet food, toys, accessories, and grooming services. They also have a veterinary clinic that offers routine check-ups, vaccinations, and other veterinary services.Location
Pets at Home Bristol Eastgate is located in the Eastgate Centre in Eastville, Bristol. The area is known for its shopping centers and retail parks, making it the perfect place for a pet supply store. Customers can expect to find a variety of businesses in the area, from clothing stores to restaurants. The store is easily accessible by public transportation, with the nearest bus stop just a few minutes away. The three closest public transportation options are Eastgate Centre Bus Station (0.1 miles), Stapleton Road Train Station (1.2 miles), and Lawrence Hill Train Station (1.3 miles).Benefits
Customers should choose Pets at Home Bristol Eastgate because of their commitment to animal welfare and their knowledgeable staff. The store offers a wide range of high-quality pet products and services, and their veterinary clinic provides customers with peace of mind knowing their pets are in good hands.Good to Know
Customers should be aware that the store can get busy during peak hours, so it's best to plan ahead and arrive early to avoid long wait times.Reviews
Customers rave about the knowledgeable and friendly staff at Pets at Home Bristol Eastgate. They also appreciate the wide selection of products and services available at the store. Overall, customers highly recommend this pet supply store for all their pet-related needs.Amenities
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free parking -
grooming services
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pet adoption
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veterinary services
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pet food
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pet toys
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pet accessories
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pet clothing
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pet beds
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pet treats
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pet supplements
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pet leashes
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pet collars
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pet crates
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aquariums
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bird cages
FAQ
Do you offer a loyalty program for frequent customers?
Yes, we do offer a loyalty program for frequent customers. Our program rewards customers with points for each purchase they make, which can be redeemed for discounts on future purchases.What type of products do you carry for my specific pet's needs?
We carry a wide range of products for all types of pets, including dogs, cats, birds, fish, and small animals. Our products include food, toys, treats, grooming supplies, and more. We can also help you find products tailored to your pet's specific needs.Do you have a return policy for pet food and supplies?
Yes, we have a return policy for pet food and supplies. If you are not satisfied with your purchase, you can return it within a certain time frame for a full refund or exchange. Please see our website or contact us for more information.Can you offer advice on pet health and nutrition?
Yes, we have knowledgeable staff who can offer advice on pet health and nutrition. We can help you choose the right food and supplements for your pet's specific needs, and provide guidance on maintaining their overall health and well-being.Do you have any specials or promotions currently available?
Yes, we regularly offer specials and promotions on our products. Please check our website or visit our store for current offerings. We also send out email newsletters with exclusive deals and discounts, so be sure to sign up for our mailing list!Reviews
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Andrea Hamilton
Very helpful staff, always a pleasure
21-05-2023
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khadijahgaming yum
20-05-2023
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mark baker
Girls here do a great job and always helpful
13-05-2023
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Krzysztof Milewski
13-05-2023
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Paul Brookes
Great selection of everything pretty related you need, under one roof. Very helpful and knowledgeable staff, and good discounts available in the app/in the magazine.
06-05-2023
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Kylie Richard
Lovely, helpful staff, helped me sort out the pets at home app,in store. Now I have a puppy to spend all my money on
27-04-2023
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James Down
For anything pet related.
27-04-2023
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Liana Cottrill
I'm utterly disappointed & quite frankly appalled by the way my partner and I have been treated today at the Eastgate Pets At Home store Bristol. The manager of this store approached us at the till where we had just finished having our items scanned and accused my partner of stealing; She was very confrontational and said “I know you’ve got dewormer in that pocket right there” pointing to my boyfriends trousers. He then emptied his pockets, no stolen items but somehow he wasn’t believed. I understand sometimes employees may have suspicions or even misread situations however this was not the way to go about it, she was certain. Not only did we have her accusing us but then the employee serving us, James, swiped the items that had been scanned onto the floor, crossed his arms and began making rude remarks. As well as this, we had another employee turn around from the till on the Opposite side and too get involved. This escalated the situation further as now there are 3 employees against my partner, which I’m sure you can understand is not helpful whatsoever. It was extremely unprofessional & really quite hostile. My partner then asked for the manager to check the CCTV and before going to do so she made a comment along the lines of “I don’t need to, I saw you put it in your pocket” Yet again another example of extremely unprofessional behaviour, something you don’t expect from the MANAGER of the store. While we were waiting for the manager to return from viewing CCTV, James started to almost transform into a new character using heavy slang and physical gestures; it seemed like a form of intimidation. This then created an argument between my boyfriend and James even further escalating the situation. Simultaneously, the other employee (didn’t catch her name) turned around again from serving someone at her till and got involved, I think she may have been trying to tell my partner to calm down but the manner in which she attempted this made it even worse. There were also quite a lot of people in the store which was embarrassing. When the manager returned she noticed James mannerisms and repeatedly said his name (which is why we know it!) and he eventually stopped. The manager explained she couldn’t tell & didn’t have enough evidence to say anything had been stolen and then my partner asked for an apology which she gave hesitantly. My partner explained how he felt disrespected and that this whole situation was unnecessary to which James piped up again calling him “Disrespectful” and other words I can’t remember, even after they had been proven wrong. It was a very stressful event and could have easily been avoided had the managers accusation been a bit more gentle or a bit less of an accusation and more of a conversation. We left without getting any of the items we came for (a very big sale) and instead were left with negativity and a bad start to the day.
27-04-2023
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Charlie Jenkins
They groomed my dog!, I didn't even ask them too... I only went in for a fish... Still I thought it was class.
27-04-2023
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Kevin Restall
Went to get cat litter some time ago. Many brands apart from the one I wanted, frustrating, however the assistant I spoke to called another pet's at home to see if they had any and then gave me a post code and directions. I was very pleased at how much trouble they went to. The staff are always helpful and friendly. Pets at home at East gate are exceptional. Friendly, helpful and polite.
27-03-2023
